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Extra Space Storage
- Self Storage
- New York, NY
About this business
Location details
58 W 143rd St, New York, NY, 10037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I have been using a leading storage facility in NY (2 units) for over 11yrs. The past few years this particular company has really been lacking in customer service and over all cleanliness and etiquette. A very close associate recommended I call Extra Space Storage. I went to two different locations and the second location at 58 W 143rd street felt like home. Eric was beyond kind, his customer service was outstanding and his ability to listen to my concerns and needs of my storage unit put me at ease. I originally went in to... read more
Misha was great! Showed us around multiple units. She was patience and knowledgeable. Thank you Misha!
This is my first time using a storage company and I must say this has been the best experience. The staff at the North Lauderdale facility have been awesome! If you are looking for a great storage facility with Phenomenal customer service, look no further. Contact Bernetta at the North Lauderdale location and she will help you get everything taken care of
Business response:
Hey Adonis Games, thank you for your kind review! We love hearing your feedback and are thrilled to know you are enjoying your experience with us at our North Lauderdale location. We are glad Bernetta has been able to provide you with phenomenal customer service. Let us know if there's anything else we can do to keep your experience great! As always, give us a call at 888-storage if you need anything.
Fran was LITERALLY the BEST part about my move from TX to PA. She CONSISTENTLY went above and beyond her scope of work to ensure that we were taken care of, she was empathic and genuinely happy to help us. I am ONLY stayed a customer because of her. She is the best thing about that location.
The staff at this site is very polite and provide great customer service. The process to receive a storage was quick and they gave me feedback on which storage space would be best for me.
Business response:
Hi Lola, thank you for your review. We're glad our team was very polite, provided great customer service, and gave you feedback on which storage space would be best for you. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
The service I received from Jay was Phenomenal!!!!! I set my reservation online to view the unit i reserved and I actually didn't like it. Jay was able to ask me what was I storing to show me the perfect unit directly after!!! Im a busy housekeeper and moving so I'm always on Go Mode and he made this as effortless as possible. I received 3 days needed after viewing to decide to rent it and he already had the lease agreement and information prepared. i was able to pay over the phone, sign, purchase a lock and everything thank... read more
I have used Extra Space storage for the last yr and a half in Sarasota, FL. The storage experience was very good - space was very well maintained and staff interactions were very good. However, I was very disappointed by their pricing policy with multiple significant price increases during this relatively short period.
Business response:
Hi Bob, we know that providing customers with convenient, secure, and professional storage at an affordable price is important. We'd love to help if possible and are available at 888-storage.
Antoinette helped me complete my lease and was extremely thorough and helpful. She even stayed 30 minutes after close to make sure it was done right. She was cheerful the whole time. Great service!
Move in was super easy. The units are spacious and clean, and the staff is fun and friendly. Antoinette is a GEM and was so helpful to me during lease signing and move in. It's making my move from Manhattan to Brooklyn stress free because I know my things are safely secured. I will recommend this place to anyone in Manhattan.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 4,123 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 8:00 a.m.