This profile has been claimed by the business owner or representative.
First Acceptance Insurance
- Insurance
- Nashville, TN
About this business
Location details
3813 Green Hills Village Dr, Nashville, TN, 37215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Jason P********* was great.he explained everything and got me best rate.He was very professional .I would recommend him to my friends and family.Great guy thanks again jason.
Business response:
Thank you for your review. We're so glad you had a great experience with Jason. If you ever need any assistance, please call us at 800-321-0899. We're always happy to help.
Amazing insurance! AI would recommend speaking with Krystal V******* ! She will take care of you !
Business response:
Thank you for your review. We're so glad Krystal was able to help with all your insurance needs! Thank you for choosing Acceptance Insurance.
Llame para información acerca de mi póliza y cambio del líen holder y me atendieron de lo más bien.
Business response:
Gracias por la reseña. Nos complace que haya tenido una experiencia positiva con nosotros. ¡Por favor, háganos saber cómo podemos mejorar y ganar 5 estrellas!
I have had Acceptance for a few years and my son had a recent accident, everything was handled professionally and in a timely matter.
Business response:
******, thank you for your review. We're so glad your claim was resolved quickly. If we can be of any further assistance, please call us at 800-779-2103. We're always happy to help!
I needed auto coverage for my new car. Miss Y***** at the Murfreesboro Pike location was patient with helping me find affordable coverage. Great customer service and she is very personable.
Business response:
Thanks for your feedback, *******! We're so glad Yvonne was able to help with all your insurance needs. Thank you for choosing Acceptance insurance.
Ms. Y***** was very helpful towards me she was very patient she was very polite she helped me she helped me understand what my policy existed in what I would be covered for what I wouldn't be covered for if I had a deductible with my monthly payment would be for my down payment will be she took her time with me she was very kind thank you so much.
Business response:
Thank you for your review! We're so glad Yvonne was so helpful. Thank you for choosing Acceptance insurance.
I had the same experience as *** ** Also, in the reviews. I was rear-ended by one of their insured given a claim number and an adjuster. When I spoke with the adjuster the second time he said that they were not sure if they're insured was actually insured. Apparently she had initiated the policy that day. Now they can't be reached. They don't answer the phone. They claim nobody's available. I've sent several emails. They don't respond. I've let them know at I intend to seek legal action against this company. NOT A LEGITIMATE... read more
I have not been able to access our account for months now to view policy status or notices. You are not able to view or make any changes to your policy. Very hard to speak to a live agent over phone too. I have never had insurance to where you could not view or change anything online let alone not be able to make payments or access your account information.
If I could leave zero stars I would, this is by far the worst company of had the misfortune of dealing with. Their customer service is terrible they will yell at you when you ask simple questions and are overall unprofessional. If you have the misfortune of being hit by one of their insured get a lawyer immediately. 0/5 stars
Frequently asked questions about First Acceptance Insurance
How is First Acceptance Insurance rated?
First Acceptance Insurance has a 3.9 star rating with 1,688 reviews.
When is First Acceptance Insurance open?
First Acceptance Insurance is closed now. It will open at 8:00 a.m.