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First Acceptance Insurance
- Insurance
- Nashville, TN
About this business
Location details
3813 Green Hills Village Dr, Nashville, TN, 37215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Jason P********* was great.he explained everything and got me best rate.He was very professional .I would recommend him to my friends and family.Great guy thanks again jason.
Business response:
Thank you for your review. We're so glad you had a great experience with Jason. If you ever need any assistance, please call us at 800-321-0899. We're always happy to help.
Amazing insurance! AI would recommend speaking with Krystal V******* ! She will take care of you !
Business response:
Thank you for your review. We're so glad Krystal was able to help with all your insurance needs! Thank you for choosing Acceptance Insurance.
Llame para información acerca de mi póliza y cambio del líen holder y me atendieron de lo más bien.
Business response:
Gracias por la reseña. Nos complace que haya tenido una experiencia positiva con nosotros. ¡Por favor, háganos saber cómo podemos mejorar y ganar 5 estrellas!
I have had Acceptance for a few years and my son had a recent accident, everything was handled professionally and in a timely matter.
Business response:
******, thank you for your review. We're so glad your claim was resolved quickly. If we can be of any further assistance, please call us at 800-779-2103. We're always happy to help!
I needed auto coverage for my new car. Miss Y***** at the Murfreesboro Pike location was patient with helping me find affordable coverage. Great customer service and she is very personable.
Business response:
Thanks for your feedback, *******! We're so glad Yvonne was able to help with all your insurance needs. Thank you for choosing Acceptance insurance.
Ms. Y***** was very helpful towards me she was very patient she was very polite she helped me she helped me understand what my policy existed in what I would be covered for what I wouldn't be covered for if I had a deductible with my monthly payment would be for my down payment will be she took her time with me she was very kind thank you so much.
Business response:
Thank you for your review! We're so glad Yvonne was so helpful. Thank you for choosing Acceptance insurance.
It has almost been two weeks and I have still not received next steps after being hit from behind by someone with First Acceptance Insurance. This is the worst experience I've ever had from an insurance company by far.
Business response:
*******, we're disappointed you are having a negative experience, Please email your claim # to ***************************and we will be glad to provide you with any updates. We look forward to hearing from you.
My wife was involved in an accident in LaGrange, Georgia, on September 16, 2026, with a driver insured by First Acceptance Insurance. Our experience with this company has been extremely frustrating and disappointing. Despite having legal representation, First Acceptance Insurance continues to send letters directly to us rather than communicating through our attorney regarding the claim. Communication has been poor, we have not received a rental vehicle, and we remain frustrated with the way this claim is being handled. What ... read more
Business response:
Thank you for your feedback. We understand that the claims process can be frustrating and we will pass along your feedback to the appropriate party. If you can send your claim # to ***************************, we will have someone reach out to your attorney. Thank you.
My husband was PARKED and some idiot with this insurance backed into the side of our suv leaving 3000 in damage. We had a police report and information was exchanged. They denied the claim saying it wasn’t the listed driver… they were both in the car. We had to go through our own normal insurance and pay our deductible. Over twenty years and three teens and never had a claim. We filed a law suit to recover deductible and they his from constable service. This has been the most ridiculous thing ever, hard to believe it’s 2026 ... read more
Business response:
Thank you for your feedback. If a driver is excluded from a policy, they are not provided any coverage under the policy. Please email your claim # to ***************************and we'll be glad to provide any other updates. We're always happy to help!
Frequently asked questions about First Acceptance Insurance
How is First Acceptance Insurance rated?
First Acceptance Insurance has a 4 star rating with 2,427 reviews.
When is First Acceptance Insurance open?
First Acceptance Insurance is open now. It will close at 8:00 p.m.