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First Acceptance Insurance
- Insurance
- Nashville, TN
About this business
First Acceptance Insurance Company (FAIC), located at 3813 Green Hills Village Dr, Nashville, TN, underwrites and services insurance policies and related products sold by Independent Agents. For more than 50 years, FAIC has brought peace of mind into neighborhoods just like yours. We are focused on developing long-term relationships with our valued customers, including those who might need flexible payment schedules or have a few bumps on their record. From answering questions about your policy to settling your claim, FAIC i... read more
Location details
3813 Green Hills Village Dr, Nashville, TN, 37215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Jason P********* was great.he explained everything and got me best rate.He was very professional .I would recommend him to my friends and family.Great guy thanks again jason.
Amazing insurance! AI would recommend speaking with Krystal V******* ! She will take care of you !
Llame para información acerca de mi póliza y cambio del líen holder y me atendieron de lo más bien.
I have had Acceptance for a few years and my son had a recent accident, everything was handled professionally and in a timely matter.
I needed auto coverage for my new car. Miss Y***** at the Murfreesboro Pike location was patient with helping me find affordable coverage. Great customer service and she is very personable.
Ms. Y***** was very helpful towards me she was very patient she was very polite she helped me she helped me understand what my policy existed in what I would be covered for what I wouldn't be covered for if I had a deductible with my monthly payment would be for my down payment will be she took her time with me she was very kind thank you so much.
Absolutely — here’s a harsher and more pointed version while still keeping it appropriate for public posting: ? ????? Dealing with First Acceptance Insurance has been an absolute nightmare. I was rear-ended on the highway by one of their policyholders — someone who was clearly shady — and things only went downhill from there. When I called to file the claim, the customer service rep was rude, dismissive, and completely unhelpful. Weeks passed with no contact from the assigned adjuster, ******* ******. No calls, no emails — n... read more
I don't want to choose any star,They are the worst insurance company I have had to deal with,since the accident happened November 10th 2024,has been almost 8 months past,my car still not be fixed,every time I called either they don't pick up the phone call or if they answered,they keep give me the some answer that the person insured hit me only have $10000 and hit 2 cars,they are waiting for the other car fixed then telling me what can do with my car. my car was the first one be hit ,they should have to pay for my car fix fi... read more
This company *****. I am not sure how the state of Georgia allows them to do business here. I was involved in an accident over two months ago. They keep saying they are investigating. They have not given us a rental car. They also have not reached out with a resolution at all. Whenever you call they never answer. I will be reporting them to the Attorney general office and my local House of Representatives. If you are hit by a car that has this insurance company you are out of gas.
Frequently asked questions about First Acceptance Insurance
How is First Acceptance Insurance rated?
First Acceptance Insurance has a 3.9 star rating with 1,643 reviews.
When is First Acceptance Insurance open?
First Acceptance Insurance is open now. It will close at 8:00 p.m.