First Acceptance Insurance

Jill K 

on BBB

a year ago

Jason P********* was great.he explained everything and got me best rate.He was very professional .I would recommend him to my friends and family.Great guy thanks again jason. 

Heather W 

on BBB

2 years ago

Amazing insurance! AI would recommend speaking with Krystal V******* ! She will take care of you ! 

Reinaldo P 

on BBB

2 years ago

Llame para información acerca de mi póliza y cambio del líen holder y me atendieron de lo más bien. 

Sandra C 

on BBB

3 years ago

I have had Acceptance for a few years and my son had a recent accident, everything was handled professionally and in a timely matter. 

Aaliyah C. 

on BBB

3 years ago

I needed auto coverage for my new car. Miss Y***** at the Murfreesboro Pike location was patient with helping me find affordable coverage. Great customer service and she is very personable. 

Anisha W. 

on BBB

3 years ago

Ms. Y***** was very helpful towards me she was very patient she was very polite she helped me she helped me understand what my policy existed in what I would be covered for what I wouldn't be covered for if I had a deductible with my monthly payment would be for my down payment will be she took her time with me she was very kind thank you so much. 

Darria D 

on BBB

2 weeks ago

This insurance company is the worst at resolving claims. They show no concern nor professionalism when it relates to accidents and the stresses that it causes. I don’t understand how you can operate a business that way. I have been waiting for close to a month to have my property damages assessed. They claim to not have made contact with their insured. 

stanley p 

on BBB

a month ago

First Acceptance Insurance is the worst insurance I had to seal with, they total my 2016 *****accord Sport 102,000 miles and only gave me 12,000 dollars. The only way I found out i had to keep calling to get someone and when i did it was like o well that is what we are offering. People as a 30 insurance professional please stay away from these non standard carriers, the only thing they do is charge you high premiums and you get nothing of value from them..By the way I am not a First Acceptance Insurance insured let me make t... read more

Bobbie J 

on BBB

2 months ago

Review for First Acceptance Insurance I am extremely disappointed with the way First Acceptance Insurance handled an issue involving an incorrect claim reported under my record. An adjuster identified as ***** ****(“****”) failed to properly investigate and correct an open claim that appears to have been created improperly by company agents simply from asking a question about a vehicle. There was no police report filed and no legitimate claim documentation supporting the report. Even after providing documentation from ******... read more