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First Acceptance Insurance
- Insurance
- Nashville, TN
About this business
Location details
3813 Green Hills Village Dr, Nashville, TN, 37215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Jason P********* was great.he explained everything and got me best rate.He was very professional .I would recommend him to my friends and family.Great guy thanks again jason.
Business response:
Thank you for your review. We're so glad you had a great experience with Jason. If you ever need any assistance, please call us at 800-321-0899. We're always happy to help.
Amazing insurance! AI would recommend speaking with Krystal V******* ! She will take care of you !
Business response:
Thank you for your review. We're so glad Krystal was able to help with all your insurance needs! Thank you for choosing Acceptance Insurance.
Llame para información acerca de mi póliza y cambio del líen holder y me atendieron de lo más bien.
Business response:
Gracias por la reseña. Nos complace que haya tenido una experiencia positiva con nosotros. ¡Por favor, háganos saber cómo podemos mejorar y ganar 5 estrellas!
I have had Acceptance for a few years and my son had a recent accident, everything was handled professionally and in a timely matter.
Business response:
******, thank you for your review. We're so glad your claim was resolved quickly. If we can be of any further assistance, please call us at 800-779-2103. We're always happy to help!
I needed auto coverage for my new car. Miss Y***** at the Murfreesboro Pike location was patient with helping me find affordable coverage. Great customer service and she is very personable.
Business response:
Thanks for your feedback, *******! We're so glad Yvonne was able to help with all your insurance needs. Thank you for choosing Acceptance insurance.
Ms. Y***** was very helpful towards me she was very patient she was very polite she helped me she helped me understand what my policy existed in what I would be covered for what I wouldn't be covered for if I had a deductible with my monthly payment would be for my down payment will be she took her time with me she was very kind thank you so much.
Business response:
Thank you for your review! We're so glad Yvonne was so helpful. Thank you for choosing Acceptance insurance.
Our small business truck was hit in the rear by a gentleman insured by First Acceptance Insurance, this occurred in June 2025. Our truck was considered totaled, our driver was stopped waiting to turn left, their insured just rammed into our truck and police report charged him 100% for the accident. The First Acceptance adjuster had our truck moved to another auction holding location 8/21/25. The adjuster assigned said she would have a settlement offer by 9/5/25. After many calls and emails that were not answered, I find out ... read more
Business response:
Thank you for your feedback. We sincerely apologize for the delay in resolving this claim. An adjuster reached out to you yesterday to discuss the claim and any related issues. If you need additional assistance, please reach out to ***************************.
Our small business truck was hit in the rear by a gentleman insured by First Acceptance Insurance, this occurred in June 2025. Our truck was considered totaled, our driver was stopped waiting to turn left, their insured just rammed into our truck and police report charged him 100% for the accident. The First Acceptance adjuster had our truck moved to another auction holding location 8/21/25. The adjuster assigned said she would have a settlement offer by 9/5/25. After many calls and emails that were not answered, I find out ... read more
Business response:
Thank you for your feedback. We sincerely apologize for the delay in resolving this claim. An adjuster reached out to you yesterday to discuss the claim and any related issues. If you need additional assistance, please reach out to ***************************.
If I could leave a negative star I would. I was involved with someone who was insured with them and the person that hit my car totaled my car. I have not spoken with the property damage adjuster since the accident but he sent me a letter in the mail. I leave messages and contact the person supervisor I get nothing. I would recommend people just getting an attorney to deal with this company. I just found out last week that they have accepted full responsibility but that’s all I heard.
Frequently asked questions about First Acceptance Insurance
How is First Acceptance Insurance rated?
First Acceptance Insurance has a 3.9 star rating with 1,704 reviews.
When is First Acceptance Insurance open?
First Acceptance Insurance is open now. It will close at 8:00 p.m.