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First Acceptance Insurance

3.9

About this business

First Acceptance Insurance Company (FAIC), located at 3813 Green Hills Village Dr, Nashville, TN, underwrites and services insurance policies and related products sold by Independent Agents. For more than 50 years, FAIC has brought peace of mind into neighborhoods just like yours. We are focused on developing long-term relationships with our valued customers, including those who might need flexible payment schedules or have a few bumps on their record. From answering questions about your policy to settling your claim, FAIC i... read more

Location details

3813 Green Hills Village Dr, Nashville, TN, 37215, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.91,669 reviews
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Jill K's profile image
Jill K 
10 months ago

Jason P********* was great.he explained everything and got me best rate.He was very professional .I would recommend him to my friends and family.Great guy thanks again jason. 

Heather W's profile image
Heather W 
a year ago

Amazing insurance! AI would recommend speaking with Krystal V******* ! She will take care of you ! 

Reinaldo P's profile image
Reinaldo P 
2 years ago

Llame para información acerca de mi póliza y cambio del líen holder y me atendieron de lo más bien. 

Sandra C's profile image
Sandra C 
2 years ago

I have had Acceptance for a few years and my son had a recent accident, everything was handled professionally and in a timely matter. 

Aaliyah C.'s profile image
Aaliyah C. 
3 years ago

I needed auto coverage for my new car. Miss Y***** at the Murfreesboro Pike location was patient with helping me find affordable coverage. Great customer service and she is very personable. 

Anisha W.'s profile image
Anisha W. 
3 years ago

Ms. Y***** was very helpful towards me she was very patient she was very polite she helped me she helped me understand what my policy existed in what I would be covered for what I wouldn't be covered for if I had a deductible with my monthly payment would be for my down payment will be she took her time with me she was very kind thank you so much. 

Travis G's profile image
Travis G 
2 weeks ago

You better hope you never have to file a claim with first acceptance, you should just go ahead and get a lawyer. Worst company ever to deal with. No communication or anything. 

matthew H's profile image
matthew H 
a month ago

I have been trying to be on automatic payment for my insurance but because of a technical issue on their end the payment wasn’t ever going through leading me to be late charged plus charged 10 extra dollars to have to call in to get a payment through. Everytime I call to make sure my insurance is paid for I am penalized for having to do so when if they had it on automatic payment that actually drew the money when it was needed I wouldn’t have to call in. So as I’ve tried to resolve the issue the manager claims that I shouldn... read more

Felicia H's profile image
Felicia H 
a month ago

They take so long to pick up the phone customer service is not good they say they work with acceptance insurance 

Frequently asked questions about First Acceptance Insurance

How is First Acceptance Insurance rated?

First Acceptance Insurance has a 3.9 star rating with 1,669 reviews. 

When is First Acceptance Insurance open?

First Acceptance Insurance is open now. It will close at 8:00 p.m.