This profile has been claimed by the business owner or representative.
First Acceptance Insurance
- Insurance
- Nashville, TN
About this business
Location details
3813 Green Hills Village Dr, Nashville, TN, 37215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Jason P********* was great.he explained everything and got me best rate.He was very professional .I would recommend him to my friends and family.Great guy thanks again jason.
Business response:
Thank you for your review. We're so glad you had a great experience with Jason. If you ever need any assistance, please call us at 800-321-0899. We're always happy to help.
Amazing insurance! AI would recommend speaking with Krystal V******* ! She will take care of you !
Business response:
Thank you for your review. We're so glad Krystal was able to help with all your insurance needs! Thank you for choosing Acceptance Insurance.
Llame para información acerca de mi póliza y cambio del líen holder y me atendieron de lo más bien.
Business response:
Gracias por la reseña. Nos complace que haya tenido una experiencia positiva con nosotros. ¡Por favor, háganos saber cómo podemos mejorar y ganar 5 estrellas!
I have had Acceptance for a few years and my son had a recent accident, everything was handled professionally and in a timely matter.
Business response:
******, thank you for your review. We're so glad your claim was resolved quickly. If we can be of any further assistance, please call us at 800-779-2103. We're always happy to help!
I needed auto coverage for my new car. Miss Y***** at the Murfreesboro Pike location was patient with helping me find affordable coverage. Great customer service and she is very personable.
Business response:
Thanks for your feedback, *******! We're so glad Yvonne was able to help with all your insurance needs. Thank you for choosing Acceptance insurance.
Ms. Y***** was very helpful towards me she was very patient she was very polite she helped me she helped me understand what my policy existed in what I would be covered for what I wouldn't be covered for if I had a deductible with my monthly payment would be for my down payment will be she took her time with me she was very kind thank you so much.
Business response:
Thank you for your review! We're so glad Yvonne was so helpful. Thank you for choosing Acceptance insurance.
I have a claim due to a policy holder wrecked into my car. It has been 2 weeks and there has been no call backs. This is unnacceptable due to me being out of a car and lost wages due to missing work. I have reported the insurance company to the ohio department of insurance and also getting my lawyer involved. This is absolutley ridiculous and should be illegal. My claim #********** and my email is ********************. I expect a prompt response
Business response:
Thank you for your comments. These concerns were escalated to the Claims Department after we received your email and an adjuster last spoke with you on 8/13/26 to discuss next steps. If you need additional assistance, please email us at ***************************. Thank you!
Horrible business to deal with when your a Customer of a Claim that the accident was caused by one of their Clients that hit me its their Clients fault per police report. This company can not come to a decision to pay for my vehicle to be fixed with the Body Shop. It's been in the Shop since May and no one cares at First Acceptance. This business is a waste in society. A waste of time to even exist. Pathetic company.
I have been waiting since October 19th 2025 to have my vehicle repaired, at this point I can not even get a call back from their claims department so that I can speak with someone regarding the status. Extremely dissatisfied with First Acceptance Insurance Company. *** *
Business response:
Thank you for your comments. Please email your claim # to ***************************and we will escalate this to leadership. We look forward to hearing from you.
Frequently asked questions about First Acceptance Insurance
How is First Acceptance Insurance rated?
First Acceptance Insurance has a 3.9 star rating with 2,158 reviews.
When is First Acceptance Insurance open?
First Acceptance Insurance is closed now. It will open at 8:00 a.m.