First Acceptance Insurance

Douglas S 

on BBB

a year ago

The Sucky insurance company I've ever deal with. They only let me 29 days of insurance. I don't remend them 

Mark S 

on BBB

a year ago

As I read these reviews I really cant help but laugh because this is the same exact thing that they are doing to me. Listen very carefully, they will intentionally drag this out as long as possible to make you desperate and then send you a lowball offer. YOU MUST SUE and take to trial if necessary, only speak to attorneys that are prepared to take this to trial. If they keep getting away with their bad faith tactics they will continue to do it. If you have a considerable amount of proof and you speak to a lawyer and are conf... read more

Grant L 

on BBB

a year ago

I have been going through the same thing they tell me my claim is under investigation because my car is a told loss and they are telling me that the driver of the vehicle was not insured and that they can’t get In touch with the insurance but regardless of that u insurance the car the car was not reported stolen so that means u know your daughter was driving your car everyday I get a text telling me to please be aware that the liability investigation on your claim is on going and u might as well call your insurance company b... read more

Dale H 

on BBB

a year ago

They put you off for a year and still dont pay you. BEWARE NAD COMPANY 

Joseph L 

on BBB

a year ago

As I look threw these reviews the same thing is happening to me I'm trying to report them to the BBB & they are not registered I been trying to get my claim done for months now I sent them my title now they telling me they don't have it the track number said it's been there since the 7th of this month they was supposed to total my car out and I've heard nothing back from them. They won't call back or try & get to the bottom of your this company is fraudulent don't deal with these ppl folks. 

Skyler F 

on BBB

a year ago

I was invoked in an accident with one of first acceptances drivers back at the beginning of the month still haven’t accepted liability for the accident and when I call my appraiser dawn she doesn’t answer the phone ever or when she does she’s rude and tells me she will call back another time and never actually calls back. On the off chance she does call or answer the phone it’s always the same excuse “we are still investigating” I don’t understand the police report clearly states he’s at fault their body cam footage of him a... read more

Tiffany J 

on BBB

a year ago

I too have been experiencing the same thing same problems with 1st Acceptance insurance you call they transfer you to the same person that never answers the phone which is Nicholas S******** my Claim Adjuster no response no emails back. I called to speak to a supervisor. I never get to speak to a supervisor then the case was transferred over to Brittany M*****. She never answers the phone and at this rate, they were trying to say the person who hit me they were investigating his proof of coverage, which doesn’t take that lon... read more

Darnell W 

on BBB

a year ago

It is completely unacceptable that my claim has been dragged out for nearly a month with no urgency or professionalism on your end. I was told it would take 7-10 business days to evaluate my submitted documents, yet here we are well past that timeframe with no resolution. I have provided all necessary documentation regarding my medical expenses and lost wages, and there is no justifiable reason for this continued delay. If your goal is to make this process as frustrating as possible in hopes that I’ll just accept a lowball o... read more

Tonya B 

on BBB

a year ago

You call you get nobody but transferred around like just ways to get you to hush . I guess I’ll have to get my lawyer and my insurance involved this is Terrible And so unprofessional