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First Acceptance Insurance
- Insurance
- Nashville, TN
About this business
First Acceptance Insurance Company (FAIC), located at 3813 Green Hills Village Dr, Nashville, TN, underwrites and services insurance policies and related products sold by Independent Agents. For more than 50 years, FAIC has brought peace of mind into neighborhoods just like yours. We are focused on developing long-term relationships with our valued customers, including those who might need flexible payment schedules or have a few bumps on their record. From answering questions about your policy to settling your claim, FAIC i... read more
Location details
3813 Green Hills Village Dr, Nashville, TN, 37215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
On May 30th I was t-boned because the driver ran the stop sign My car was towed to the dealership on June 26th acceptance Insurance totaled my car now here we are on August 5th I have yet to ever speak to a representative from this company I have made several phone calls left messages no one has returned my calls and no acceptance Insurance is not my insurance company it is the other parties that was responsible for totaling out my car this is a pork excuse of a business
This company is simply horrible, I wish I could give them negative stars. I was hit by a client of First Acceptance. It went from bad to worst. I'm 57 widowed first responder. so i am not healing as fast as I used to. Now I was rear-ended getting off of the highway and police report shows that it was their clients fault along with her admittance. It took a month for them to accept liability and for me to get my car to a repair shop that would even deal directly with them. Now, I completely understand why. Secondly the adjust... read more
It's Above the law. They can drop you just like that . They don't care who you are. I'm going through the same thing you guys are going through. I will be homeless in about a month. Not much to say They have the money respect from all Departments . Said the Adjuster and he knows who he is. Does my comment align with your reviews? Our former President is still struggling with his case, but never will this company face anything like that. Men and women in this country are not above the law Except this company. So save your bre... read more
This was the worst experience as a clamant that I've ever had. They do not answer the phone - the adjuster, the adjuster's supervisor - no one. They are set up this way and they are guilty of false advertising - The poor customer support people. This should be illegal and this company should not exist. You better hope you are not hit by one of these policy holders and you are guilty of driving without insurance if you take one of their policies!!
This company is a JOKE!! My son was involved in an accident on May 18, 2024. His car was completely totaled. The other driver is insured by this bootleg insurance company. It’s been over a month and there is ZERO communication about our claim other than one letter with a payout amount. Calvin is our total loss adjuster and is a nightmare to deal with. We blindly mailed the title to our vehicle to them and the company that is supposed to be picking up the vehicle has no record of anything. These people do not care about anyon... read more
They are the most unorganized team of people ever! They don’t respond on a time to help after you have been hit in an accident or file out rental agreement on time. It has taken over several months to get this resolved.
I would like to start by saying I cannot believe this insurance company is able to legally operate. I was rear ended by a car in FL was this insurance and it has been a nightmare from day one. I have never been able to get an insurance adjuster on the phone so I had to higher a lawyer. The adjuster has also been unresponsive to the lawyer. The company only allows $19 a day for a rental, but there are no rentals for that cost. The insurance company did not respond to the rental companies request for a limit increase or my law... read more
First Acceptance Insurance should not exist. All the reviews that I read just made me realize that this company is not capable of feeling any empathy for anyone. They are not professional , unethical, selfish, irresponsible, and are probably descendants of *******.. Yes ******... Pure evil.
Just a bunch of scammers and full of crap. i returned my tag to DMV and decided to just not deal with these people. we were in a Hail storm. i know i had purchased full coverage on my car insurance. they say i didnt. i couldnt file a claim. so i just didnt use them anymore. they can call you 50 times a day for bs but cant answer the phones for other stuff. dont deal with this company. they are not honest people
Frequently asked questions about First Acceptance Insurance
How is First Acceptance Insurance rated?
First Acceptance Insurance has a 3.9 star rating with 1,643 reviews.
When is First Acceptance Insurance open?
First Acceptance Insurance is open now. It will close at 8:00 p.m.