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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ariana Valdez was awesome. Ariana was pleasant and dedicated to answering questions I had on loan process. Exceeded my expectations.
Business response:
Hi, Vilma. Thank you for the review. Happy to hear that Ariana exceeded your expectations! We look forward to your continued membership with Firstmark Credit Union.
I have the pleasure of working with Firstmark since the beginning of my employment have never never had a bad experience. Everyone is always very helpful Paul at the mission branch is awesome. Always puts me at ease and makes me fill I'm the priority Always.
All the staff I have ever talked to have been kind and helpful over the years. They are a valuable asset and always have an answer!
Business response:
Hi, Karen. It's been great assisting you over the years, and we are appreciative of your continued membership. Thank you for being a Firstmark Credit Union member!
I had a great experience at First Mark on Huebner Rd. Crystal was professional, prompt, and kind. Even the security guard was so nice and helpful in keeping things safe. Good Job!! Thank you!
Needed to transfer money from a CD to an account. I was pleased with the excellent customer service by member service representative Criselda. She was very professional and knowledgeable of what I needed to do. She deserves a gold star and A+. Thank you Firstmark......
Business response:
Hello, Rueben. What an awesome review! It’s great to hear of the level of service, Criselda provided you on your recent visit. We will be sure to share the A+ she received! Thank you for your membership with Firstmark Credit Union.
For me experience you do good
Business response:
Hello, Eloy. We appreciate your review. Thank you for your membership with Firstmark Credit Union!
Been a member for years now. Always appreciate the great, friendly service! Savannah at Huebner and Babcock branch has been my favorite go-to person for a long time. Always a big cheery smile, genuine bear hug and super helpful attitude. Haven't been in since before C19 and I certainly miss coming in! THANK YOU, FMCU!!
Business response:
Hi, Suzy. We are grateful to hear of your many years of membership. As our lobbies have reopened, we look forward to seeing you more often! Your genuine review and feedback are much appreciated. Thank you for being a Firstmark Credit Union member.
It was a great experience, employees very professional, plus I'm satisfied with fistmark .
One of my online accounts keeping disabling me so I am unable to get into both online accounts. This is the second time withing a week it has happened. The good news is those that provide assistance via the telephone. This morning I was assisted by Annbelle who had the patience to work with me, extremely patient, professional, and provided excellent service to take of the problem I was dealing with. Most of my transactions have been online and service representatives as Annbelle was extremely helpful when I need assista... read more
Business response:
Hello, Rueben. It's great to hear from you again, and glad you experienced helpful service from Annabelle! We made sure to give her kudos for the 5-star service she provided to you. Thank you for your review and feedback of Firstmark Credit Union.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,783 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.