This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Both of my online accounts were disable since I seldom use one. I called and Dominic assisted me to get everything running again. He deserves Two Gold Stars for his knowledge, professionalism, courteous manner and Excellent Customer Service. It is representatives like him that keeps us coming back. Thanks Dominic for your assistance
Business response:
Hi, Rueben. Fantastic news! We are happy you were able to get back online to view your accounts. We will make sure to recognize, Dominic for his excellent member service. Thank you for your review and membership with Firstmark Credit Union!
Very fast and effective service my Mary Jane Rodrigues
Business response:
Hello, Jeremiah. We are glad Mary Jane provided you with 5-star service. Thank you for your review and membership with Firstmark Credit Union!
My experience with Firstmark CU has been wonderful. Staff is consistently friendly and professional. Highly recommend!!! ⭐️⭐️⭐️⭐️⭐️ Experience.
Brenda was awesome! The amount of time to complete my request was quick, the process was easy, and we were very satisfied.
Business response:
Hi, Anna. We appreciate you sharing your 5-star experience! Thank you for your membership with Firstmark Credit Union.
Tiffany was great with helping me complete the application I started online. I applied for a personal loan online and the next day I had my money. Super easy process.
Business response:
Hello, Beatrice. Great to hear the loan process was quick and easy for you with the assistance of Tiffany! We appreciate the 5-Star review. Thank you for choosing Firstmark Credit Union!
Ben was awesome he helped us set up hubby IRA with ease, Then helped with monies that were transferred to MM. As well. I had my spouse open them there I started that acct many years ago. Very happy with service. Thank you. I only didn't like the fact a hold was placed on acct. For cashiers checks from bank to bank its same as cash? O could have asked for cash I waited 7 days for check to clear...at other institution...
It was good
It was easy to apply for a loan online
Business response:
Hi, Alexandria. We appreciate your review. Thanks for being a Firstmark Credit Union member!
Everyone there was friendly. The clerk was knowledgeable
Business response:
Hello, Helen. Great to hear you received friendly and knowledgeable service! Thank you for your review and membership with Firstmark Credit Union.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,783 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.