Firstmark Credit Union

Name: Firstmark Credit Union
Address: 122 Donaldson Ave, San Antonio, TX, 78201, US
Telephone: (210) 442-0100
Price range: $$
Rating: 5

5.0

★★

92 reviews

|Finance|San Antonio, TX 78201 United States

122 Donaldson Ave, San Antonio, TX 78201 United States

(210) 442-0100

https://www.firstmarkcu.org/

Closed now

About

Firstmark Credit Union (Formerly San Antonio Teachers Credit Union) is a member-owned, locally controlled, not-for-profit financial cooperative. It was chartered in 1932, giving it the honor of being the oldest state-chartered credit union in San Antonio, Texas. Firstmark Credit Union held its first official Board Meeting on December 7, 1932 and its first annual meeting on January 14, 1933. As of December 31, 1932, Firstmark Credit union had a total of 40 members. Total assets were $475 and total loans were $300. Firstmark had a total of 5 borrowers. The Credit Union was first located at Fox Tech High School until 1947 when it moved to the San Antonio Teachers Council on Adams Street. Tho

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5.0

★★

92 reviews

5★89

4★2

3★1

2★0

1★0

Reviews(30)

Google Reviews(62)

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Joe R. on Birdeye

★★

12 days ago

Very good Nikki was very professional and explain to me to where I understood everything I'm very happy and excited to be with first credit

Business Response:

Hi, Joe. We are glad to hear you enjoyed your experience when opening your account! Let us know how we can help you in the future. Thank you for choosing Firstmark Credit Union!

Felipe C. on Birdeye

★★

23 days ago

excellent service , professional ,polite , knowledgeable , great experience .5⭐️⭐️⭐️⭐️⭐️ all daylong 👍🏼

Business Response:

Hi, Felipe. We love to hear it! Your kind words and review are very much appreciated. Thank you for your membership with Firstmark Credit Union.

Helen C. on Birdeye

★★

23 days ago

I have been banking with Firstmark for many many years and I would not change. Always a pleasant visit everybody is so courteous and I’m looking forward to the new building that opens up which will be closer to me

Business Response:

Hi, Helen. Thank you for trusting Firstmark Credit Union and your many years of membership! We can't wait for our new Jefferson location. We will share more details as we get closer to opening.

Luis R. on Birdeye

★★

a month ago

Great and professional customer service. Excellent customer service.

Business Response:

Hi, Luis. We appreciate you taking the time to leave a review! Thank you for being a Firstmark Credit Union member.

Moises P. on Birdeye

★★

a month ago

You girls did great and job at helping me on getting information on my old account I appreciate the help keep up the god job

Business Response:

Hi, Moises. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.

Ryan B. on Birdeye

★★

2 months ago

Very good lexi was friendly professional very helpful .I will let people know about this great place.

Business Response:

Hi, Ryan. Awesome to hear! Yes, please share your experience with your friends and family. Thank you for your membership with Firstmark Credit Union!

Ray M. on Birdeye

★★

2 months ago

Professional polite and down to Earth.

Business Response:

Thanks for your feedback, Ray! Do we have your permission to convert this to a member review? Let us know if you have any questions.

Robert P. on Birdeye

★★

4 months ago

I walked into the Donaldson location to reopen a checking and savings account after closing them in 2017. My mother and I were former account holders from the old St. Joseph’s FCU. My mother passed away in 2017 and the decision was made to close the Firstmark accounts. And it seems that had always been a mistake. From the start I was met with courtesy and professionalism. From first contact at the teller counter, to waiting for Representative Felipa Lira to further assist me with renewing my relationship with Firstmark. During my wait time, I clearly observed the same welcome and service to every other customer that walked into the location. Representative Felipa Lira was efficient, empathetic, explained everything clearly as she assisted me with returning to Firstmark. It is service like this, that has made it clear that Firstmark is a home that I am happy to return to. Please recognize and reward this location as a whole for going above and beyond with anyone/everyone that walked in (like me ) and please single out Ms Felipa Lira for taking the lead with me and this exceptional experience. I look forward to transitioning back to Firstmark.

Business Response:

Hello, Robert. We are happy you decided to come back to Firstmark Credit Union! Thank you for sharing your experience in such detail. We hope to continue to provide you with exceptional member service.

Henry P. on Birdeye

★★

4 months ago

Courteous, well informed and friendly lady…

Business Response:

Hello, Henry. We appreciate the kind words. Thank you for choosing Firstmark Credit Union!