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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Great and fast service you agent was courteous and helpful and very pleasant
Business response:
Hi Maria, We are pleased that you found our service outstanding on your visit. Our team strives to provide excellent service to all our members, and it's wonderful to know that we met your expectations. We appreciate you taking the time to share your positive feedback. Thank you for your kind words! Best, Firstmark Credit Union
Awesome. Thank. You
Business response:
Hi James, We are grateful for your kind words and appreciate you taking the time to share your positive experience with us! We look forward to continuing to serve you with the same level of satisfaction in the future. Best, Firstmark Credit Union
I shared with your associate, Felipa, how I always feel at home when I visit the Jefferson branch. I have been a member for many years and have grown to know and appreciate all the FMCU ‘family’.
Business response:
Hi Laura, We are thrilled to hear you feel at home when visiting our Jefferson branch! It's wonderful to know you've built a strong connection with our team over the years. Thank you for being a valued and long-standing member! We appreciate your loyalty and look forward to continuing to serve you at our Jefferson branch. Best, Firstmark Credit Union
Courteous, promt and professional services!
Business response:
Hi Bertha, Thank you for your positive feedback! We're delighted to hear that you found our services courteous, prompt, and professional. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything more we can do for you, please let us know! We appreciate your membership and look forward to serving you again in the future. Best, Firstmark Credit Union
Greg was very friendly and informative
Business response:
Hi George, Thank you for your feedback! We’re glad to hear that Greg made such a positive impression with his friendliness and helpful information. We appreciate your positive feedback and look forward to assisting you again in the future. Best, Firstmark Credit Union
Me gustó la atención porque sobre todo hablaba en mi idioma. Tracy González
Business response:
Hola Juan, ¡Muchas gracias por tu revisión! Nos alegra saber que apreció la atención personalizada y que pudimos comunicarnos de manera efectiva en su idioma. Brindar un servicio claro y comprensible es esencial para nosotros y nos alegra poder cumplir con sus expectativas. Gracias de nuevo por sus amables palabras. ¡Esperamos poder ayudarle nuevamente en el futuro! Atentamente, Firstmark Credit Union
Opening up a CD was super easy and didn't take that long to do. The staff was very helpful and courteous. I love banking with Firstmark!! Thank you!
Business response:
Hi Selena, Thank you so much for your wonderful review! We're thrilled to hear that opening a CD with us was a smooth and efficient process for you. Providing excellent service is a top priority for us, and we're glad our staff was helpful and courteous during your visit. It's always a pleasure to hear that our members are satisfied with their banking experience. We truly appreciate your trust and loyalty to Firstmark. If you have any further questions or need assistance in the future, please don't hesitate to reach out... read more
Customer service was excellent
Business response:
Hi Mary, We're very grateful for your positive feedback on our customer service. We are committed to providing our members with the best possible service, and we are glad to hear that we have met your expectations. Thank you for choosing Firstmark Credit Union!
Great, branch was ready to assist me for my appointment.
Business response:
Hi Krissey, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We strive to provide our members with the best possible experience, and we are glad to know that we have met your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 5 star rating with 151 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.