Firstmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

5.0

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0159 reviews
Select a rating
Frederick R.'s profile image
Frederick R. 
on Birdeye

3 weeks ago

I was very happy opening account with Firstmark because I wanted better rates on my money that I wasn’t getting at my other financial institutions and I want to thank Madalyn Canales for helping me set up my new account, she made it easy for me to understand and answered all my questions. 

Business response:

Hello Frederick, It's our privilege to have helped you open an account with us! Thank you for choosing Firstmark. We are glad to hear that Madalyn assisted you effectively, making it an easy experience. We appreciate your trust in us to provide better rates for your money! Best, Firstmark Credit Union 

Pedro R.'s profile image
Pedro R. 
on Birdeye

3 weeks ago

Love coming to this location because everyone friendly and helpful especially Tracy Gonzales 

Business response:

Hi Pedro, We love to hear it! It's our privilege to help you, and we look forward to providing you with the level of service you've come to expect from the team. Thank you for the kind words and review! Best, Firstmark Credit Union 

Sandra K.'s profile image
Sandra K. 
on Birdeye

4 weeks ago

Did great!! Adrian was very helpful, very professional ., he was a great help to me. I also want to thank the credit union for all your help. 

Business response:

Hi Sandra, We are delighted to hear about your positive experience with Adrian. It's our privilege to be able to help you, and we appreciate having you as a member. Let us know how we can assist you in the future! Best, Firstmark Credit Union 

Maria M.'s profile image
Maria M. 
on Birdeye

2 months ago

Great and fast service you agent was courteous and helpful and very pleasant 

Business response:

Hi Maria, We are pleased that you found our service outstanding on your visit. Our team strives to provide excellent service to all our members, and it's wonderful to know that we met your expectations. We appreciate you taking the time to share your positive feedback. Thank you for your kind words! Best, Firstmark Credit Union 

Juan S.'s profile image
Juan S. 
on Birdeye

4 months ago

Awesome. Thank. You 

Business response:

Hi James, We are grateful for your kind words and appreciate you taking the time to share your positive experience with us! We look forward to continuing to serve you with the same level of satisfaction in the future. Best, Firstmark Credit Union 

Laura G.'s profile image
Laura G. 
on Birdeye

4 months ago

I shared with your associate, Felipa, how I always feel at home when I visit the Jefferson branch. I have been a member for many years and have grown to know and appreciate all the FMCU ‘family’. 

Business response:

Hi Laura, We are thrilled to hear you feel at home when visiting our Jefferson branch! It's wonderful to know you've built a strong connection with our team over the years. Thank you for being a valued and long-standing member! We appreciate your loyalty and look forward to continuing to serve you at our Jefferson branch. Best, Firstmark Credit Union 

Bertha P.'s profile image
Bertha P. 
on Birdeye

5 months ago

Courteous, promt and professional services! 

Business response:

Hi Bertha, Thank you for your positive feedback! We're delighted to hear that you found our services courteous, prompt, and professional. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything more we can do for you, please let us know! We appreciate your membership and look forward to serving you again in the future. Best, Firstmark Credit Union 

George G.'s profile image
George G. 
on Birdeye

5 months ago

Greg was very friendly and informative 

Business response:

Hi George, Thank you for your feedback! We’re glad to hear that Greg made such a positive impression with his friendliness and helpful information. We appreciate your positive feedback and look forward to assisting you again in the future. Best, Firstmark Credit Union 

Juan O.'s profile image
Juan O. 
on Birdeye

6 months ago

Me gustó la atención porque sobre todo hablaba en mi idioma. Tracy González 

Business response:

Hola Juan, ¡Muchas gracias por tu revisión! Nos alegra saber que apreció la atención personalizada y que pudimos comunicarnos de manera efectiva en su idioma. Brindar un servicio claro y comprensible es esencial para nosotros y nos alegra poder cumplir con sus expectativas. Gracias de nuevo por sus amables palabras. ¡Esperamos poder ayudarle nuevamente en el futuro! Atentamente, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 159 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.