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Firstmark Credit Union

5.0

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0172 reviews
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Juanita B.'s profile image
Juanita B. 
a week ago

Very polite, outstanding customer service, very helpful and very minimal wait time. Thank you for taking care of me and family. 

Business response:

Hello Juanita, We are ecstatic to hear about your positive experience with the Jefferson team. It's our goal to provide excellent service to all our members. Thank you for your kind words and thoughtful review! Best, Firstmark Credit Union 

Emmet S.'s profile image
Emmet S. 
3 weeks ago

Tracy was very helpful in getting a second checking account open for me 5 Star experience. 

Business response:

Hello Emmet, We appreciate your five-star review and feedback on your visit. We love to hear it! It's great to know Tracy was so helpful during the process. Thank you for sharing your experience and choosing us for your second checking account! Best, Firstmark Credit Union 

Jesus C.'s profile image
Jesus C. 
a month ago

Great job. Great explanation I. Thanks 😊 

Business response:

Hello Jesus, Thanks for the positive feedback and five-star review! We are honored to have assisted you and are grateful for your membership. Best, Firstmark Credit Union 

Adrian V.'s profile image
Adrian V. 
a month ago

Great service !! 

Business response:

Hello Adrian, Happy to hear you had a positive experience with us! Thank you for your review. Best, Firstmark Credit Union 

Esmeralda B.'s profile image
Esmeralda B. 
a month ago

Very good was explain everything 

Business response:

Hi Esmeralda, We're pleased to hear that your visit was helpful. Thank you for sharing your experience with us! Best, Firstmark Credit Union 

Richard M.'s profile image
Richard M. 
a month ago

Great experience and great customer service opening a new account. 

Business response:

Hi Richard, We're delighted to hear about your member experience when opening your account! Thank you for choosing us and sharing your feedback! Best, Firstmark Credit Union  

Frederick R.'s profile image
Frederick R. 
3 months ago

I was very happy opening account with Firstmark because I wanted better rates on my money that I wasn’t getting at my other financial institutions and I want to thank Madalyn Canales for helping me set up my new account, she made it easy for me to understand and answered all my questions. 

Business response:

Hello Frederick, It's our privilege to have helped you open an account with us! Thank you for choosing Firstmark. We are glad to hear that Madalyn assisted you effectively, making it an easy experience. We appreciate your trust in us to provide better rates for your money! Best, Firstmark Credit Union 

Pedro R.'s profile image
Pedro R. 
3 months ago

Love coming to this location because everyone friendly and helpful especially Tracy Gonzales 

Business response:

Hi Pedro, We love to hear it! It's our privilege to help you, and we look forward to providing you with the level of service you've come to expect from the team. Thank you for the kind words and review! Best, Firstmark Credit Union 

Sandra K.'s profile image
Sandra K. 
3 months ago

Did great!! Adrian was very helpful, very professional ., he was a great help to me. I also want to thank the credit union for all your help. 

Business response:

Hi Sandra, We are delighted to hear about your positive experience with Adrian. It's our privilege to be able to help you, and we appreciate having you as a member. Let us know how we can assist you in the future! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 172 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.