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Firstmark Credit Union - San Antonio, TX

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0119 reviews
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Salvador L.'s profile image
Salvador L. 
on Birdeye

a day ago

Great customer care 

Business response:

Hi Salvador, We appreciate your feedback. We are committed to providing our members with the best possible service and value. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union 

Bedia L.'s profile image
Bedia L. 
on Birdeye

3 days ago

The bank teller was very professional and friendly. 

Business response:

Hi Bedia, Thank you for your positive feedback! We appreciate that you took the time to share your experience with our Jefferson Financial Center team. We're glad that you found them to be professional and friendly, as this is the type of service that we strive to provide to all of our members. We are grateful for your membership and we look forward to serving you for many years to come! Best, Firstmark Credit Union 

Lisa C.'s profile image
Lisa C. 
on Birdeye

a week ago

Service was fast very polite customer service great overall 

Business response:

Hi Lisa, We're delighted to hear about your positive experience with the Jefferson Financial Center team. We are dedicated to providing our members with exceptional service and products, and we are glad that you have found our customer service to be helpful. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union 

Ruben G.'s profile image
Ruben G. 
on Birdeye

2 weeks ago

Great customer service very helpful and very informative. Was able to help us with the loan application and get us set up with our checking account 

Business response:

Hi Ruben, Thank you for your feedback! We're delighted to learn that you have enjoyed your lending experience with our Jefferson Financial Center team. Your feedback is important to us, and we are grateful that you took the time to share it with us. We are committed to providing our members with the best possible service, and we appreciate your recognition of our efforts. Thank you for choosing Firstmark for your financial needs. We hope to continue serving you for many years to come. Best, Firstmark Credit Union 

Stephanie K.'s profile image
Stephanie K. 
on Birdeye

3 weeks ago

I went in today to withdraw money and save it elsewhere. Tiffany was very helpful and provided some alternative options in house to meet my financial needs. 

Business response:

Hi Stephanie, We appreciate you making time to leave us a review. We're delighted to hear that Tiffany was able to assist you with your financial needs. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Marisol M.'s profile image
Marisol M. 
on Birdeye

4 weeks ago

Great attention she explain everything to me she was very nice and patient I would definitely referral her as a customer service to more clients 

Business response:

Hi Marisol, We're delighted to hear about your positive experience with our Jefferson Financial Center team. We take pride in providing our members with exceptional service, and it is always gratifying to receive feedback such as yours. Thank you for your kind words and for referring us to others. We look forward to serving you again in the future! Best, Firstmark Credit Union 

Alice A.'s profile image
Alice A. 
on Birdeye

a month ago

Great and fast 

Business response:

Hi Alice, Thank you very much for your positive feedback! We're so glad that you are enjoying our services and we appreciate your membership. Best, Firstmark Credit Union 

Jeffrey S.'s profile image
Jeffrey S. 
on Birdeye

a month ago

Always friendly service 

Business response:

Hi Jeffrey, Thank you for choosing us and for your positive feedback. It's our goal to provide all of our members with the highest level of service possible. We're glad to hear that you are satisfied with your experience with our Jefferson Financial Center team. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Alexandria L.'s profile image
Alexandria L. 
on Birdeye

a month ago

Great service every time I come in for service! Thank you Firstmark! 

Business response:

Hi Alexandria, We're delighted to hear that you always have a positive experience during your most recent visit to our Jefferson Financial Center! Your kind words are appreciated, and we thank you for being a loyal member. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 119 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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