Gene Juarez Salon & Spa - Bellevue

Shelly S. 

on Yelp

5 years ago

Being cooped up because of Covid, my BF decided to book a special date at this restaurant I had been wanting to go to. Looking at myself, I decided that some personal care was long overdue! I booked an appointment at Gene Juarez Bellevue. It's been a while since I've been here because the first time I came in, I had a horrible visit. My stylist Jason, was not very personable and didn't do what I wanted, and the customer service I felt wasn't worth the money I paid for my hair. Why did I come back again? I thought maybe th... read more

Lisa O. 

on Yelp

5 years ago

As a long time customer of Gene Juarez for 30 years. I have been a loyal customer and my long term patronage is a testament to my patronage and support of Gene Juarez. I originally began going as an acquaintance of the original owner ( Gene Juarez) who began the salon with a dream and a vision. Gene Juarez always had the highest standards and was once seen as a premier salon. Today unfortunately not so much. My story is that I began going to Gene Juarez at the Bellevue location over one year ago because my regular person at... read more

Bar U. 

on Yelp

5 years ago

I late in 10 min so they told me I can't get my appointment cuz the guy is now busy. Wast my time to come special for my appointment. 

Jasmine H. 

on Yelp

5 years ago

got a lash lift and tint from Nicole, as well as a brow wax. the woman did NOT know how to work with my asian eyes and eyelashes, yet when i asked about her experience with my type of eyes, she made it seem like she did. literally got zero results out of the lash lift procedure and when I complained, she said that my lashes were too short to begin with -- when I had clearly voiced this concern to her at the beginning and she had confirmed that they were long enough. not to mention, my sister got the same procedure done by Zi... read more

S C. 

on Yelp

5 years ago

I wish I had read the reviews before desperately scheduling at the Bellevue location Horrible the so called manager Abeyta the worse!! but I suppose that's why he's there and that's why there's no time management and no people skills. Southcenter GJ is 100 times better much more professional staff and stylists. I had Stevie who was supposed to give me a base color and full foil but bc she was a little slow and disorganized they wanted to cancel my cut has anybody ever heard of such a thing at a supposed major salon. Nobody o... read more

Sandra A. 

on Yelp

5 years ago

POOR CUSTOMER SERVICE!! That is even rating too high. Don't waste your time!! I would give zero stars if I could. Haven't had a haircut since January, everything closed down before I could get my next cut. I had an appointment Wednesday to get my haircut. Woohoo! Gene Juarez called Tuesday afternoon and left a message asking if my appointment could be moved an hour back. I called back to say it is fine. "There's no appointments to move you to, lets look for another day." WHAT?!! My appointment was confirmed! It w... read more

Tory V. 

on Yelp

5 years ago

I had been going to the Gene Juarez Spa at the Galleria for over 10 years. It was my favorite place to get a massage. It was luxury and pampering at it finest! The massage was always fantastic but what put it over the top were the extras that came with it. I loved the calming foot soak that began the service and the showers at the end - AMAZING! I recently had opportunity to check out the new location at the Shops at the Bravern. From the moment I walked in the door I was nothing but disappointed. To start off the spa facil... read more

D K. 

on Yelp

6 years ago

I can't believe this place! I can give them -100 stars if I could! I went to get a haircut today, she barely washed my hair, give me a horrible cut, and then another hairdresser checked it out said it doesn't look good. There was no one who was able to fix it and then they referred me to another location, I checked the reviews - that location was low rated as well. I decided not to go to that location, because my trust was broken. And I called back for a refund, they said they can't give refunds. Wow. ---- re:Collen I ha... read more

Layla Q. 

on Yelp

6 years ago

I've always loved the Bellevue Gene Juarez. Grace and Paige are both such a great stylists. Unfortunately, things changed when I took advantage of their free bang trim. I would warn anyone who goes in for the bang trim that they do not stand by their work. The stylist not only cut my bangs but he cut the longer side bangs and a few framing layers. Literally he just gathered by bangs and cut across. There was one single side layer left on the right side of my face. I contacted Gene Juarez customers relations. I just neede... read more