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Gentle Dental Community San Francisco

3.1

About this business

Location details

2494 Mission Street, San Francisco, CA, 94110, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.1685 reviews
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Florena E.'s profile image
Florena E. 
rating
5 years ago

BEWARE of this place! If you can go to any other dentist, do yourself a favor and save yourself unnecessary headaches. To be fair, the dentist (Dr. K) and the x- ray guy were both professional. But the office manager, Carla Ulloa didn't know what she was doing and did not bother working/checking my insurance coverage. She just flat out told me I'll need to be $4,000 dollars for 4 crowns. I asked her what my options are and she just told me these were not covered and I'll have to pay for them. So I expressed my dissati... read more

Kate M.'s profile image
Kate M. 
rating
6 years ago

Had the worst dental experience I've ever experienced - and I've had dentists in 4 different states over 30 years. The biggest issues were: - The staff doesn't communicate at all and has non-standard practices with providing any explanation as to why (requiring patients to rinse mouth with unknown substance without explanation, requires bobby pins/earring studs to be removed without explanation). - The staff showed zero interest, you feel like a part on factory line. Not a single person tried to have conversation with m... read more

Sally J.'s profile image
Sally J. 
rating
6 years ago

They left filling material on the back of my tooth. Now they won't answer either my calls or my insurance company's calls. The dentist was also rude to me. 

Betty D.'s profile image
Betty D. 
rating
6 years ago

Dr. Gangulay and the assistants are good. However their billing practice is HORRIBLE! I paid $1,608 in May 30, 2019 for 2 crowns. Healthnet my ins. statement in June showed my co-pay should only have been $660! So they owe me $948 credit until July 2020, for OVER A YEAR! Oct. 2019 Carla their office mgr. said I'd be getting a refund check, but no. She had been stonewalling me, in spite of calls and emails that admitted I was owed $948. Then in Nov. 2019, I wanted a lower partial as a spare, as mine wasn't fitting comf... read more

Punk L.'s profile image
Punk L. 
rating
6 years ago

Avoid this place at all costs. This is the sadest establishment ever. It is a shame because there are a few good doctors that pass through this place. However it is shady on so many levels. When ever I paid cash they tried to charge my insurance. Then I paid cash for a service they couldn't complete that day. Then they said they couldn't perform it at all (a minor surgery). So I needed my money back. Well the office manager avoided my calls for 2 months! I contacted my insurance carrier, nobody would take responsibility. The... read more

V S.'s profile image
V S. 
rating
6 years ago

I would highly discourage anyone from going to this dental clinic, for the following reasons: - Massive wait times: It took me 3.5 hours for my initial exam and most of that time was waiting for a doctor. - Will prescribe unnecessary procedures, most of which are not covered by insurance. They also prescribe additional services where you have to go see specialists "just as a precautionary measure". - Feels like a scam: Looking at the bill and then talking to other dental clinics, the prices seem to be inflated for what s... read more

Matthew T.'s profile image
Matthew T. 
rating
6 years ago

I was rescheduled and messed around with so many times that I simply canceled my appointment. I never made it inside, but from what I can tell this is a very poorly run organization 

Miles S.'s profile image
Miles S. 
rating
6 years ago

Every time I come here for a cleaning, I have an 8:30am appointment. Every time, I am currently in visit #6, I am not seen by a hygienist until 9:00am at the earliest. This place is a joke. Avoid if you can. 

Jean D.'s profile image
Jean D. 
rating
7 years ago

There are some things I dislike more than anything and thats a thief and a liar. You always hope there will be one honest person whose conscience overrides their obligation. Hopefully the truth will eventually prevail, because I am paying twice for something already billed and left incomplete. This office including their Corporate office have lied and been less than cooperative by being unresponsive. You would think with a trail of documentation ethics would kick in. But sadly not from one single person down to the Doctors. ... read more

Frequently asked questions about Gentle Dental Community San Francisco

How is Gentle Dental Community San Francisco rated?

Gentle Dental Community San Francisco has a 3.1 star rating with 685 reviews. 

When is Gentle Dental Community San Francisco open?

Gentle Dental Community San Francisco is closed now. It will open tomorrow at 8:00 a.m.