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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company makes a ton of promises without actually providing any product. They take a down payment then expect you to get so frustrated with the process that you cancel the contract and then they refuse to give back your deposit. Its a complete scam of a company.
Business response:
We have been in communication with the family multiple times since they signed their contract. During the review process, it became clear that the project design would require several revisions in order to meet the communitys permitting requirements. ************* is known for a particularly lengthy and complex permitting process, often taking 1012 months due to multiple board reviews and design adjustments. Throughout this process, we provided guidance and updates to the homeowners regarding potential design changes, costs,... read more
This company makes a ton of promises without actually providing any product. They take a down payment then expect you to get so frustrated with the process that you cancel the contract and then they refuse to give back your deposit. Its a complete scam of a company.
Business response:
We have been in communication with the family multiple times since they signed their contract. During the review process, it became clear that the project design would require several revisions in order to meet the communitys permitting requirements. ************* is known for a particularly lengthy and complex permitting process, often taking 1012 months due to multiple board reviews and design adjustments. Throughout this process, we provided guidance and updates to the homeowners regarding potential design changes, costs,... read more
The patio enclosure covered screened porch is wonderful. The installation team, ***** and ****, did a fantastic job, and it is for them and the product that I give a 5 star rating. I was not as satisfied with the Denver sales and administrative staff at Great Day improvements, who were terrible at managing customer expectations. The contract I signed for my porch on November 2, 2024 stated that work would start approximately 6-8 weeks from the date of the contract, but it was 11 months later when construction finally started... read more
Business response:
Were glad to hear ***** and **** delivered excellent work and that your new covered porch has become a space you enjoy. We recognize the frustration caused by delays and unclear communication earlier in the process, and we appreciate your patience throughout. Your feedback highlights areas where we can improve clarity and consistency for future projects, and were grateful you shared your experience.- The Great Day Improvements Team
Love the room, but service is horrible! Our roof is leaking in multiple places and a window seal has failed. I reached out starting in June 2025. Finally after leaving several messages at different numbers, I received a text on 1 August stating that they were 6 plus weeks out and we were placed on the schedule. We are currently at 12 weeks and I am back where I started. No replies from text or phone messages. Do not recommend! I am only giving them 1 star because it wont allow me to give them ZERO which is what this company ... read more
Business response:
We sincerely apologize for the delays and understand your frustration. Our service department is currently experiencing extreme staffing shortages, which has unfortunately extended response and repair times. We recognize this is not the experience you expected, and we are committed to getting your roof and window issues resolved as quickly as possible. Your patience is appreciated as we work through the backlog. Thank you.- The Great Day Improvements Team
After requesting more than half of the Job installation money as deposit, took them more than three months to complete the job. After many complaints about the poor quality of the job, they finally sent someone to finish it. Our complaints were ignored for months. They never addressed them. I thought they were sending a supervisor to inspect the poor job done but it never happened. I kept ignoring their bill and even called the office again. Left messages and sent emails. Of course they waited a whole year to take action kno... read more
Business response:
Your project was completed over a year ago, and we do not have any record of service concerns being reported to our office during that time. We understand from your review that you may have some unresolved issues, so our Field Supervisor will be reaching out directly to discuss them with you. At the same time, please note that your account remains past due, and we will continue efforts to collect the outstanding balance. Thank you.- The Patio Enclosures Team
DO NOT BUY FROM THEM!!! A family member of mine bought windows and had them installed! They are horrible and they done a lot of damage to her trim around the windows with alot more damage! I do not recommend! She has contacted them and they do not wish to fix their mess up! She needs her money back! I have hundreds of pics but obviously you cant post pics with your review!!!
WOULD NOT RECOMEND STARTED THIS PRODJECT IN MARCH AND STILL NOT COMPLETE .
I made a huge mistake using this company. It's been over a year. I paid for 15 windows and am still waiting for 2 sashes for one of the windows, promised me by **** ******. ******* ******* is supposed to be area supervisor. NEVER returned my calls or emails. ONLY time I got her to respond is when I stopped payments; then I got excuses about her medical ************* crew would come late and leave early because one of the guys had to take his child back and forth to school, so 3-4 work days. 3 day job took 3 weeks. Last time ... read more
I have contacted Patio Enclosures (Great Day Improvements) 5 times, 3 phone calls and twice by using their website service form. No response from 2 of those and the 3 times they did respond, they told me someone would be contacting me in 1-2 business days. I was never contacted. I have a 22 year old 3 season wall installed by Patio Enclosures, the sliding patio door no longer opens easily and I was asking them if they could fix the door. the 3rd time I called, I even told them they could answer me with a simple yes or no. I ... read more
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4 star rating with 1,409 reviews.
When is Great Day Improvements open?
Great Day Improvements is open now. It will close at 5:00 p.m.