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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
**** ******** did a great job understanding my need and budget. Thank you!
Business response:
Dear ****, Thank you for taking the time to share your experience with us! We're so glad to hear ****did a great job. Sincerely, Great Day Improvements
The guys did awesome job! Thank you so much. Moved furniture as needed.
Business response:
Dear ****, Thank you for taking the time to share your experience with us! We're so glad to hear you are pleased! Sincerely, Great Day Improvements
Met with D*** ** from the KC sales office yesterday, he did an outstanding job explaining the patio enclosure we were interested in purchasing and he was also extremely thorough and detailed when it came to completing the statement of work. I was also very impressed we received a follow up call from ****from the Dallas office (this morning) letting us know she would be available to assist us throughout the project. Definitely off to a great start and we are excited about the ‘potential’ this team has for successfully complet... read more
Business response:
****, Thanks for taking the time to share your experience with us! We truly appreciate it! Sincerely, Great Day Improvements
I lucked out with the Design Consultant who was selected to meet with me. He was knowledgeable, able to answer all my questions and later, forwarded supportive documentation and pictures per my request. The meeting was actually surprisingly fun and went quickly. I learned a lot about the process of enclosing my patio, along with various decision points. I also learned, should I decide to pursue a contract with Great Day, why this company is a great choice. I also thought the price was incredibly competitive, especially given... read more
Business response:
Dear L*****, Thank you for taking the time to share your experience with us! We are so glad you've learned a lot along the way. If there is anything else we can do to help, don't hesitate to reach out. Sincerely, Great Day Improvements
HARD TO REACH TO REACH CUSTOMER SERVICE TO GET SOMEONE TO COME OUT FOR REPAIRS , ITS BEEN A YEAR STILL NO ONE HAS CAME OUT ,!!!!!!!! THEY NEVER COMPLETE THE *** , ON MY DECK R SUNROOM ,HAVE SEND PHOTO OF REPAIRS STILL NO HELP R RETURN CALLS FROM THEM . SOMEBODY HELP !!!!!!!!!!!!!
Absolutely crazy priced. Trying to rob people. Outrageous. They think they have a license to steal from people
Business response:
Thank you for sharing your feedback. Were sorry to hear that our pricing left you feeling this way. Every Patio Enclosures project is custom designed and engineered specifically for each home, which can affect the overall investment depending on the size, materials, and construction requirements. Our goal is always to provide high-quality products, professional installation, and long-term value for homeowners. We understand that every project and budget is different, and we appreciate you taking the time to meet with our tea... read more
I dealt with the company on 7/14. The design consultant was very kind and very accomodating to our various questions (he no longer works here anymore, go figure). When the enclosed patio was installed, parts had arrived damaged (torn window screens, denting, window frame out of tolerance so the window was unable to slide open), and our design consultant had failed to make note of a cutout we wanted for our standing air conditioner unit. We were reassured that we would be able to contact the company and get the damaged parts ... read more
Business response:
We want to acknowledge the frustration youve experienced with the damaged parts and delays. We understand that your patio enclosure has had multiple issues and that previous attempts to get answers have been frustrating. We want to assure you that the necessary replacement materials have already been ordered, and once they arrive, the service work will be completed promptly in February. Our goal is to fully address the damaged parts so that your enclosed patio functions as intended. We appreciate your patience and want to ma... read more
I would NOT recommend this company to anyone, the sales guy once he had contact signed **** would not answer calls or reply to email. It took forever to get job done. The guy in charge of install didn't know what he was doing. The roof leaked for several what they called fixed. It was not installed as quoted. It is almost impossible to talk to anyone from the ******* office as they will not answer the phone. Overall VERY poor company to work with. Probably the worst I have ever dealt with.
Business response:
We sincerely regret that your project did not meet your expectations and understand the frustration caused by delays, multiple service calls, and communication challenges. For context, your project was sold on August 31, 2024, with an 18-week timeline and was installed on January 15, 2025, slightly over the projected timeline. Following installation, warranty service was completed in March, October, and finally in December to address roof concerns. The job successfully passed a final inspection on December 29, 2025.While we ... read more
Worker and Buyer Beware!!!!.......they give you the runaround about your project and have to send out at least 3 different contractors to even get the job right...Workers, they wont pay you your check and will retaliate when you try to get your pay. The office people only care about themselves and not the people who work for them like they dont have bills to pay so please save yourself the money and headache of dealing with this company and go to a company that actually treats people equally
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,365 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open at 8:00 a.m.