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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I DO NOT recommend Patio Enclosures. They made the wrong windows twice because they didnt follow the contract. The project was delayed and I got no response from the sales *** or the Project Manager when I sent an email outlining the multiple issues which included delays, mistakes in manufacturing and billing. Their mistakes caused delays past what in the contract. However, they were expensive and very prompt in billing.
I DO NOT recommend Patio Enclosures. They made the wrong windows twice because they didnt follow the contract. The project was delayed and I got no response from the sales *** or the Project Manager when I sent an email outlining the multiple issues which included delays, mistakes in manufacturing and billing. Their mistakes caused delays past what in the contract. However, they were expensive and very prompt in billing.
We are at over 18 months post contract and Great Day has still not broken ground on my patio project. There were definitely delays for meeting city code but I did all the other work and preparation for meeting code over 8 months ago and I am still waiting for Great Day to set a date and break ground. Consumers need to be protected with the time value of money being taken into account.
Overall, what a disappointment!The good: The salesman was excellent, easy to work with and I don't feel we were pressured in any way. He did spend a lot of time with us and I though explained things well. The finished product is fine too, we do like it and it's a nice upgrade.The bad: Where to begin? First the customer advocate was difficult to work with. Several times we were contacted with information only to have it be in accurate such as material will be in this day and it wasn't and work to start on this day, which it w... read more
Big problem. Sunroom has been great, except the door out to the porch. It needs an adjustment as it doesnt latch and is very hard to open. It should not be a big operation for them. The problem is that all my attempts to contact them have been completely ignored, even to the point where the only time Ive been able to talk to someone in customer service, in the middle of my calm explanation, I was hung up on.Evidently, they dont stand behind their work!
Is there a zero star review? We have been in limbo with this company since the beginning of this year. We contracted them in April of this year and they said our CAD drawings would be done in 2 weeks. No calls and several weeks later an we had left numerous messages and was unable to get anyone to call us back. In fact, their number often goes in a loop where you can hit any option and it just frustratingly goes back to the beginning. The only way we are ever able to get anyone live is by calling another Great Day Improvemen... read more
Spoke with *** at Home Show asking if they installed windows on a manufactured home, *** said they do not. However, before I could get 10 steps away another *** stated they do work on manufactured home. Took my information setting an appt, with a promise of Buy 2 -2 free and 40% discount ********** came for appt. received call to confirm 11am when it was set for 12. As 11 am did not work rescheduled for following day at 2pm. Received another call to confirm appt stating a different time, told her it's 2 pm. Later another cal... read more
While we love our sunroom always so disappointed at businesses standing behind product. ***** warranty on window lock mech. Company charges ****** for service call. So sad....they consider that a reasonable chg to repair something that should not malfunction in that short time span. Businesses.....support your product!!!
We started this on 7/27/24 and it was not "completed" until 09/14/24. I was told by **** ******* that it would be a 2 day job. So in this conversation with **** we went into long detailed talks about the doors. I told him we wanted French doors that I absolutely didn't want sliding doors. He took measurements we explained that my decking for my pool is slanted and took him out to show it. We told him they would have to make sure that there was no leaking because rain pools there. He assured us that he could do these doors, n... read more
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,141 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open on Monday at 8:00 a.m.