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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The guys did awesome job! Thank you so much. Moved furniture as needed.
Business response:
Dear ****, Thank you for taking the time to share your experience with us! We're so glad to hear you are pleased! Sincerely, Great Day Improvements
Met with D*** ** from the KC sales office yesterday, he did an outstanding job explaining the patio enclosure we were interested in purchasing and he was also extremely thorough and detailed when it came to completing the statement of work. I was also very impressed we received a follow up call from ****from the Dallas office (this morning) letting us know she would be available to assist us throughout the project. Definitely off to a great start and we are excited about the ‘potential’ this team has for successfully complet... read more
Business response:
****, Thanks for taking the time to share your experience with us! We truly appreciate it! Sincerely, Great Day Improvements
I lucked out with the Design Consultant who was selected to meet with me. He was knowledgeable, able to answer all my questions and later, forwarded supportive documentation and pictures per my request. The meeting was actually surprisingly fun and went quickly. I learned a lot about the process of enclosing my patio, along with various decision points. I also learned, should I decide to pursue a contract with Great Day, why this company is a great choice. I also thought the price was incredibly competitive, especially given... read more
Business response:
Dear L*****, Thank you for taking the time to share your experience with us! We are so glad you've learned a lot along the way. If there is anything else we can do to help, don't hesitate to reach out. Sincerely, Great Day Improvements
Paid Cash money January 2026. As of May 21, 2026, Ive had 2 install dates to no avail. They keep giving my excuse after excuse when I specifically said in January, I need this project completed by 6 Jun 2026. No one will contact you and they dont answer phone. I have left several messages. Its like the stole my money and no accountability to do my patio enclosure. Ive even asked for the return of my money (cash). Looks like Im going to have to take them to court!
DO NOT USE! If I could give negative starts I would. This company took advantage of my ailing mother who agreed to the outlandish cost of the sunroom and passed away before she could even see it complete. After completing, the doors and screens were never installed properly. Very cheap and janky and needed to be fixed. After endless emails and calls, with no one answering or calling back from messages, I was beyond my wits end. Their phone number takes you to only automated message systems and never let's you speak to anyone... read more
Business response:
We are truly sorry for the frustration and distress this situation has caused your family, especially during such a difficult time after the loss of your mother. This is not the experience we want anyone to have, and we understand why you are upset. We do see that a service appointment has been scheduled for next week so the remaining concerns can be addressed. Your feedback has been shared with management, and we appreciate you taking the time to bring these matters to our attention.Thank you. - The Great Day Improvements T... read more
In 2006, we had all of our windows replaced with Stanek Windows, installed by the Stanek ********** They also put aluminum trim around the windows on the outside. They gave us a lifetime warranty. I emailed Stanek Windows in *************** **. recently, asking if the aluminum trim also has a lifetime warranty, because the white paint is peeling off one window on the south side of the house, I also sent 2 photos. I never received a reply. Two weeks later I called & left a voice message regarding the same thing. I never recei... read more
Beware! Beware!Proposal written on 1/19 Contact signed 2/23 Nothing is done yet on 4/22 Promises made still nothing done.But deposit and $ ****** ******* communication, ********** not use this company, the frustration and anxiety is not worth it.
Business response:
We have been in communication throughout the process, including speaking with your husband on April 15th. At this stage, your project is currently under review with your municipality, and we are awaiting permit approval before we can move forward. This portion of the timeline is unfortunately outside of our control, as we must follow local regulations and approval processes. We know how exciting it is to get started, and were just as eager to move ahead as soon as we receive the green light. Thank you.- The Great Day Improve... read more
One of the reasons we had Great Day Improvements install Stanek windows in our attic was because we were told that the window model they were going to install qualified for a home improvement/energy efficiency tax credit. When I followed up on this claim with my tax preparer I learned that this was a lie, that in fact, the model windows they sold us DID NOT qualify for a home improvement tax credit. They plain lied to me - I will never again do business with Great Day Improvements - I don't do business with liars.
Business response:
Were very sorry to hear about your experience, and we appreciate you bringing this to our attention. We take pride in being transparent and accurate in all our communications, and its clear that we fell short here. The information you were given regarding potential tax credit eligibility does not reflect the level of care and diligence we strive to provide. While many of our products are designed with energy efficiency in mind, eligibility for tax credits can depend on specific product configurations and current guidelines, ... read more
HARD TO REACH TO REACH CUSTOMER SERVICE TO GET SOMEONE TO COME OUT FOR REPAIRS , ITS BEEN A YEAR STILL NO ONE HAS CAME OUT ,!!!!!!!! THEY NEVER COMPLETE THE *** , ON MY DECK R SUNROOM ,HAVE SEND PHOTO OF REPAIRS STILL NO HELP R RETURN CALLS FROM THEM . SOMEBODY HELP !!!!!!!!!!!!!
Business response:
We are sorry to hear about your experience and understand how frustrating this must feel. Our team has been trying to reach you to schedule the needed service, but we have not been able to connect. Please call us at ************ so we can get your repairs scheduled as soon as possible. We are committed to making this right. Thank you.- The Great Day Improvements Team
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4 star rating with 1,409 reviews.
When is Great Day Improvements open?
Great Day Improvements is open now. It will close at 5:00 p.m.