This profile has been claimed by the business owner or representative.
Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Big problem. Sunroom has been great, except the door out to the porch. It needs an adjustment as it doesnt latch and is very hard to open. It should not be a big operation for them. The problem is that all my attempts to contact them have been completely ignored, even to the point where the only time Ive been able to talk to someone in customer service, in the middle of my calm explanation, I was hung up on.Evidently, they dont stand behind their work!
Is there a zero star review? We have been in limbo with this company since the beginning of this year. We contracted them in April of this year and they said our CAD drawings would be done in 2 weeks. No calls and several weeks later an we had left numerous messages and was unable to get anyone to call us back. In fact, their number often goes in a loop where you can hit any option and it just frustratingly goes back to the beginning. The only way we are ever able to get anyone live is by calling another Great Day Improvemen... read more
Spoke with *** at Home Show asking if they installed windows on a manufactured home, *** said they do not. However, before I could get 10 steps away another *** stated they do work on manufactured home. Took my information setting an appt, with a promise of Buy 2 -2 free and 40% discount ********** came for appt. received call to confirm 11am when it was set for 12. As 11 am did not work rescheduled for following day at 2pm. Received another call to confirm appt stating a different time, told her it's 2 pm. Later another cal... read more
While we love our sunroom always so disappointed at businesses standing behind product. ***** warranty on window lock mech. Company charges ****** for service call. So sad....they consider that a reasonable chg to repair something that should not malfunction in that short time span. Businesses.....support your product!!!
We started this on 7/27/24 and it was not "completed" until 09/14/24. I was told by **** ******* that it would be a 2 day job. So in this conversation with **** we went into long detailed talks about the doors. I told him we wanted French doors that I absolutely didn't want sliding doors. He took measurements we explained that my decking for my pool is slanted and took him out to show it. We told him they would have to make sure that there was no leaking because rain pools there. He assured us that he could do these doors, n... read more
Its been a nightmare from the first day of arriving to job site. No communication between contractors and customer. Continues to have excuses for not preforming what is approved by contract. They have 3rd party contractors that dont even communicate between themselves which in turn covered up electrical wiring without rough in inspection now they have to do a tear out of the ceiling. Its been 8 months since signing contract and still its incomplete. I do not approve of this company.
The contract between myself and Patio Enclosures/Great Day Improvements was never completed by Patio Enclosures/Great Day Improvements.There are three (3) parts to the contract that were not finished and/or parts to be furnished.Numerous emails, texts, and now letters have been sent to these two companies and the above three items have not been remedied therefore the contract has not been completed. The contract has been broken, violated by Patio Enclosures/Great Day Improvements.GreenSky creditor are a member of this agreem... read more
An integral part of our contract with Great Day Improvement (GDI) to install a Sunroom was to obtain the required permit. From May 2024 to-date no work was ever started and they never applied for the permit. A permit is required in the state that we reside. We were charged a specific fee during consultation for the same. The Managers at *** apparently are too busy to talk to their clients. Days, weeks and months go by stalling, and queries go unanswered in its entirety and truthfully. This week we are now learning that *** '... read more
Patio Enclosures working with great day improvements have taken so far 7 months and still no sun room they have no problem taking thousands of dollars and everyone one you talk to has a different lie and excuse. asked several time to just return my money and they wont it now time for a Lawyer.
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,178 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open tomorrow at 8:00 a.m.