Great Day Improvements

Deborah B 

on BBB

10 months ago

***** ****** representing Patio Enclosures contracted to replace my existing patio enclosure that was damaged in a storm. Contract was signed April 10, 2024 and I still do not have a start date for demo and installation. Last email after including my attorney in the process was maybe October. I have been obviously very patient, but not any longer. I would like to be on the schedule sooner that October, or start a process of cutting my cost by 10% for each week this is delayed. And reimbursed the $400 temporary roof repair th... read more

Jacky C 

on BBB

10 months ago

We contracted with *** on closures of ********************* in May and our install was completed around July 18. Our salesman was *****. From start to finish it was nothing but pain to rest heartache stress and depression. Not only did he feed us the story about good discounts, but there was also a free cruise or condo vacation included. We notified the office and let them know we wanted the cruise and now were getting the runaround. But will get back to that. ***** came and did his measurements talking constantly turned in ... read more

mary m 

on BBB

10 months ago

We contracted with them 6/2021 for 3 windows, and had them installed 10/2021. 1 window arrived 4 inches smaller than measured, 1 window had molding sticking out and not adhered to window, all security tabs were backwards, no screens fit properly (we used putty to keep them from rattling),, ***** formed on inside of windows. From first winter, we put up plastic on inside of all windows to keep cold out. Cold air continued to come in windows. Tried contacting offices several times. The names we rec'd were called, no call backs... read more

Anthony V 

on BBB

10 months ago

***-contracted out to another company, called about concerns about missing support beams the sun- contractor had to buy, didnt come with the other manufactured parts, was told that was normal and if I had other questions to call corporate. Had I known it was going to be sun-contracted out, I would have found someone else for a cheaper price 

Patricia R 

on BBB

11 months ago

If you are looking to install windows in your home, do not waste your time with this Great Day Improvements/Stanek ***************** Poor quality of product delivered (scratches on windows that had to be re-ordered, handles that had streaks in them, casement windows that would not open properly and still have issues), poor installation (beading issues, window ***** slanting after 3 1/2 years, poor caulking issues around windows with gaps, "sticky" tabs used to cover nail holes on large picture window), customer service is no... read more

Glenn N 

on BBB

11 months ago

Horrible, horrible people! Would NOT recommend them! Their work is not that good, we even (8+years later) STILL have a warranty roof leek that they cannot seem to fix, BUT, after all this time they have graciously decided to charge us for services call THAT THEY CANNOT FIX!! Too many other problems with them too! Stay away! I would give one star but his website will not allow me. 

Kelly G 

on BBB

11 months ago

This is the worst experience I have ever had with a company. The job was sloppy, incompetent and overpriced. I have had them out three times now to fix issues and today they broke my glass panel. Now I have to have yet another appointment and I am concerned something else will happen. I have been offered no discount, no refund, no apology, nothing. I have had appointments scheduled and no one showed up, I have had appointments scheduled and canceled at the last minute. 

charles f 

on BBB

a year ago

We bought four windows 9-30-09 with a lifetime warranty from Stanek Windows . We noticed recently. all four windows have a black rubbery substance between the inside glass of the windows, around the edges . I called 7-9-24 to ask what is causing this problem and to have someone to come and look at them. The lady I talked to said that it was a cosmetic problem and the only thing she could do is send me a quote for replacement windows. I would never want to buy another window from them. When we bought them they where very attr... read more

Elizabeth W 

on BBB

a year ago

Patio has many flaws and they will not return our calls. The product was supposed to have a lifetime warranty. Now doors will not lock , screen came off, and water leaks.