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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
***** * assisted us with our design. He was courtesy,punctual, professional and very knowledgeable. We have been extremely satisfied thus far. We are looking forward to our next steps- *****and ****
Business response:
Dear ****, Thank you for taking the time to share your experience with us! We're so glad you have been satisfied with the process! We are looking forward to the next steps as well! Sincerely, Great Day Improvements
**** ******** did a great job understanding my need and budget. Thank you!
Business response:
Dear ****, Thank you for taking the time to share your experience with us! We're so glad to hear ****did a great job. Sincerely, Great Day Improvements
The guys did awesome job! Thank you so much. Moved furniture as needed.
Business response:
Dear ****, Thank you for taking the time to share your experience with us! We're so glad to hear you are pleased! Sincerely, Great Day Improvements
Met with D*** ** from the KC sales office yesterday, he did an outstanding job explaining the patio enclosure we were interested in purchasing and he was also extremely thorough and detailed when it came to completing the statement of work. I was also very impressed we received a follow up call from ****from the Dallas office (this morning) letting us know she would be available to assist us throughout the project. Definitely off to a great start and we are excited about the ‘potential’ this team has for successfully complet... read more
Business response:
****, Thanks for taking the time to share your experience with us! We truly appreciate it! Sincerely, Great Day Improvements
I lucked out with the Design Consultant who was selected to meet with me. He was knowledgeable, able to answer all my questions and later, forwarded supportive documentation and pictures per my request. The meeting was actually surprisingly fun and went quickly. I learned a lot about the process of enclosing my patio, along with various decision points. I also learned, should I decide to pursue a contract with Great Day, why this company is a great choice. I also thought the price was incredibly competitive, especially given... read more
Business response:
Dear L*****, Thank you for taking the time to share your experience with us! We are so glad you've learned a lot along the way. If there is anything else we can do to help, don't hesitate to reach out. Sincerely, Great Day Improvements
This company makes a ton of promises without actually providing any product. They take a down payment then expect you to get so frustrated with the process that you cancel the contract and then they refuse to give back your deposit. Its a complete scam of a company.
Business response:
We have been in communication with the family multiple times since they signed their contract. During the review process, it became clear that the project design would require several revisions in order to meet the communitys permitting requirements. ************* is known for a particularly lengthy and complex permitting process, often taking 1012 months due to multiple board reviews and design adjustments. Throughout this process, we provided guidance and updates to the homeowners regarding potential design changes, costs,... read more
This company makes a ton of promises without actually providing any product. They take a down payment then expect you to get so frustrated with the process that you cancel the contract and then they refuse to give back your deposit. Its a complete scam of a company.
Business response:
We have been in communication with the family multiple times since they signed their contract. During the review process, it became clear that the project design would require several revisions in order to meet the communitys permitting requirements. ************* is known for a particularly lengthy and complex permitting process, often taking 1012 months due to multiple board reviews and design adjustments. Throughout this process, we provided guidance and updates to the homeowners regarding potential design changes, costs,... read more
The patio enclosure covered screened porch is wonderful. The installation team, ***** and ****, did a fantastic job, and it is for them and the product that I give a 5 star rating. I was not as satisfied with the Denver sales and administrative staff at Great Day improvements, who were terrible at managing customer expectations. The contract I signed for my porch on November 2, 2024 stated that work would start approximately 6-8 weeks from the date of the contract, but it was 11 months later when construction finally started... read more
Business response:
Were glad to hear ***** and **** delivered excellent work and that your new covered porch has become a space you enjoy. We recognize the frustration caused by delays and unclear communication earlier in the process, and we appreciate your patience throughout. Your feedback highlights areas where we can improve clarity and consistency for future projects, and were grateful you shared your experience.- The Great Day Improvements Team
Love the room, but service is horrible! Our roof is leaking in multiple places and a window seal has failed. I reached out starting in June 2025. Finally after leaving several messages at different numbers, I received a text on 1 August stating that they were 6 plus weeks out and we were placed on the schedule. We are currently at 12 weeks and I am back where I started. No replies from text or phone messages. Do not recommend! I am only giving them 1 star because it wont allow me to give them ZERO which is what this company ... read more
Business response:
We sincerely apologize for the delays and understand your frustration. Our service department is currently experiencing extreme staffing shortages, which has unfortunately extended response and repair times. We recognize this is not the experience you expected, and we are committed to getting your roof and window issues resolved as quickly as possible. Your patience is appreciated as we work through the backlog. Thank you.- The Great Day Improvements Team
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,231 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open at 8:00 a.m.