Great Day Improvements

Linda n 

on BBB

a year ago

Horrible experience. The first crew sent out was so bad that on the fourth day I called for an inspection. They came and looked and said it all needs to be torn down and started over. The second crew was fantastic, and finished in a day and a half, including the tear down. When I called to ask for a price adjustment since they sent people out who did not know what they were doing it was absolute total refusal. **** told me that problems can be unexpected in construction and **** re-emphasize that. I get that, but not when it... read more

Paula H 

on BBB

a year ago

Poor communication throughout this process. Windows ordered in June are not completely installed, although completely paid for. We're told an error was made which is the delay. Installers were great. Scheduler and Operations Administrator poorly communicate. I have reached out to the scheduling supervisor and am waiting for a response. My next step is the Better Business Bureau. I would not recommend this company. Also having buyers remorse regarding price paid. Nice windows, yes. I have 5 more double hung to be done and wil... read more

Jeanne M 

on BBB

a year ago

Signed a contract the end of September. Told an inspector would be out within a week or so. Told the patio enclosed room would be completed by the beginning of December. The secretary has set up meetings for this inspection and when Ive called to confirm the day or two ahead she then stated he couldnt make it this has happened twice. Then rescheduling was another couple of weeks out. Yesterday was another appointment and whenever I called during the week I was put on music. No one answered. Yesterday , after dark, and no ins... read more

Michael K 

on BBB

a year ago

We signed a contract to have our Patio enclosed with Patio Enclosures/ Great Day Improvements in on March 16th 2023. We finally got a completion on the project in September 2023 however, since completion we have reported leaks. They have been paid the full amount for the installation but now are ignoring or requests for fixing the leaks. The communication with this company has been terrible as they do not return calls or emails thru the entire process. Many delays and excuses when you can get someone to contact you. Always b... read more

Tom K 

on BBB

a year ago

Beware. We had a very good experience with Stanek Windows many years ago in a previous house so decided to use the company that purchased them, Great Day Improvements. The windows and doors we had installed in February had some product and installation problems that we noticed and informed them of on the day they were put in. We are now several months away from that day and still have not had the problems fully fixed. Calls go unanswered, voicemails and emails dont get returned. When we do reach someone we get vague answers ... read more

Ron T 

on BBB

a year ago

I signed a contract 8 weeks ago and still dont have an install date. They shouldnt start finance payments until the job is complete. Its frustrating paying for a job thats not done. 

Scott A 

on BBB

a year ago

This is quite possible the worst communicating company on the planet. Give them your $$$ and they no longer exist. Good luck and be forewarned!! Negative 5 stars. My project still sits unfinished well after six months. They will not show up nor will they return call. 

Debra W 

on BBB

a year ago

We were really impressed with everything until it was time to actually build. Phase one: getting plans and approval from the Town went well. Getting the inspections went a little slower but ok. Once the materials were ordered we starting paying on the financing for the first phase. Phase two: Materials were then delivered and are sitting in our garage where they have been sitting untouched for at least 6 weeks. Once the materials were delivered we have been paying on the financing for that phase. We were told our deck enclos... read more

Edward R 

on BBB

a year ago

Excellent product, but very poor experience with the miss measuring of our space. Therefore we had to wait months for re-fabrication and yet finance company was already taking their monthly payments. We were promised a discount for our trouble of having to wait over a month past the estimated install date to have our Patio Enclosures completed, however, now no one will return our calls for the promised discount. Very poor customer care after the install as there is a major scratch on the glass in the main sliding glass door ... read more