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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE! If I could give negative starts I would. This company took advantage of my ailing mother who agreed to the outlandish cost of the sunroom and passed away before she could even see it complete. After completing, the doors and screens were never installed properly. Very cheap and janky and needed to be fixed. After endless emails and calls, with no one answering or calling back from messages, I was beyond my wits end. Their phone number takes you to only automated message systems and never let's you speak to anyone... read more
Business response:
We are truly sorry for the frustration and distress this situation has caused your family, especially during such a difficult time after the loss of your mother. This is not the experience we want anyone to have, and we understand why you are upset. We do see that a service appointment has been scheduled for next week so the remaining concerns can be addressed. Your feedback has been shared with management, and we appreciate you taking the time to bring these matters to our attention.Thank you. - The Great Day Improvements T... read more
In 2006, we had all of our windows replaced with Stanek Windows, installed by the Stanek ********** They also put aluminum trim around the windows on the outside. They gave us a lifetime warranty. I emailed Stanek Windows in *************** **. recently, asking if the aluminum trim also has a lifetime warranty, because the white paint is peeling off one window on the south side of the house, I also sent 2 photos. I never received a reply. Two weeks later I called & left a voice message regarding the same thing. I never recei... read more
Beware! Beware!Proposal written on 1/19 Contact signed 2/23 Nothing is done yet on 4/22 Promises made still nothing done.But deposit and $ ****** ******* communication, ********** not use this company, the frustration and anxiety is not worth it.
Business response:
We have been in communication throughout the process, including speaking with your husband on April 15th. At this stage, your project is currently under review with your municipality, and we are awaiting permit approval before we can move forward. This portion of the timeline is unfortunately outside of our control, as we must follow local regulations and approval processes. We know how exciting it is to get started, and were just as eager to move ahead as soon as we receive the green light. Thank you.- The Great Day Improve... read more
One of the reasons we had Great Day Improvements install Stanek windows in our attic was because we were told that the window model they were going to install qualified for a home improvement/energy efficiency tax credit. When I followed up on this claim with my tax preparer I learned that this was a lie, that in fact, the model windows they sold us DID NOT qualify for a home improvement tax credit. They plain lied to me - I will never again do business with Great Day Improvements - I don't do business with liars.
Business response:
Were very sorry to hear about your experience, and we appreciate you bringing this to our attention. We take pride in being transparent and accurate in all our communications, and its clear that we fell short here. The information you were given regarding potential tax credit eligibility does not reflect the level of care and diligence we strive to provide. While many of our products are designed with energy efficiency in mind, eligibility for tax credits can depend on specific product configurations and current guidelines, ... read more
HARD TO REACH TO REACH CUSTOMER SERVICE TO GET SOMEONE TO COME OUT FOR REPAIRS , ITS BEEN A YEAR STILL NO ONE HAS CAME OUT ,!!!!!!!! THEY NEVER COMPLETE THE *** , ON MY DECK R SUNROOM ,HAVE SEND PHOTO OF REPAIRS STILL NO HELP R RETURN CALLS FROM THEM . SOMEBODY HELP !!!!!!!!!!!!!
Business response:
We are sorry to hear about your experience and understand how frustrating this must feel. Our team has been trying to reach you to schedule the needed service, but we have not been able to connect. Please call us at ************ so we can get your repairs scheduled as soon as possible. We are committed to making this right. Thank you.- The Great Day Improvements Team
Absolutely crazy priced. Trying to rob people. Outrageous. They think they have a license to steal from people
Business response:
Thank you for sharing your feedback. Were sorry to hear that our pricing left you feeling this way. Every Patio Enclosures project is custom designed and engineered specifically for each home, which can affect the overall investment depending on the size, materials, and construction requirements. Our goal is always to provide high-quality products, professional installation, and long-term value for homeowners. We understand that every project and budget is different, and we appreciate you taking the time to meet with our tea... read more
I dealt with the company on 7/14. The design consultant was very kind and very accomodating to our various questions (he no longer works here anymore, go figure). When the enclosed patio was installed, parts had arrived damaged (torn window screens, denting, window frame out of tolerance so the window was unable to slide open), and our design consultant had failed to make note of a cutout we wanted for our standing air conditioner unit. We were reassured that we would be able to contact the company and get the damaged parts ... read more
Business response:
We want to acknowledge the frustration youve experienced with the damaged parts and delays. We understand that your patio enclosure has had multiple issues and that previous attempts to get answers have been frustrating. We want to assure you that the necessary replacement materials have already been ordered, and once they arrive, the service work will be completed promptly in February. Our goal is to fully address the damaged parts so that your enclosed patio functions as intended. We appreciate your patience and want to ma... read more
I would NOT recommend this company to anyone, the sales guy once he had contact signed **** would not answer calls or reply to email. It took forever to get job done. The guy in charge of install didn't know what he was doing. The roof leaked for several what they called fixed. It was not installed as quoted. It is almost impossible to talk to anyone from the ******* office as they will not answer the phone. Overall VERY poor company to work with. Probably the worst I have ever dealt with.
Business response:
We sincerely regret that your project did not meet your expectations and understand the frustration caused by delays, multiple service calls, and communication challenges. For context, your project was sold on August 31, 2024, with an 18-week timeline and was installed on January 15, 2025, slightly over the projected timeline. Following installation, warranty service was completed in March, October, and finally in December to address roof concerns. The job successfully passed a final inspection on December 29, 2025.While we ... read more
Worker and Buyer Beware!!!!.......they give you the runaround about your project and have to send out at least 3 different contractors to even get the job right...Workers, they wont pay you your check and will retaliate when you try to get your pay. The office people only care about themselves and not the people who work for them like they dont have bills to pay so please save yourself the money and headache of dealing with this company and go to a company that actually treats people equally
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4 star rating with 1,242 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open at 8:00 a.m.