Great Day Improvements

Donna M 

on BBB

2 years ago

Dear ******************* and *********************, I ordered the installation of my patio enclosure in January 2023. The initial installation was incomplete and had many flaws. The second repair group came towards the end of February, where they realized they had to order doors because the doors were installed backward. I was out of the country Feb 28 thru Mar 25. I spoke with ********************* and set up an appointment to get the job completed. Another gentleman came out and shared that seals and handles had to be orde... read more

Ronald L 

on BBB

2 years ago

Do not get their services, Patio enclosures and Great Day Improvements LLC! Save yourself from the trouble of their poor customer service especially with ************************** at their office. She is arrogant and no customer relations skills at all! They did not finish my home improvement project on time. They installed the wrong cord color for my blinds! There were long days of interruptions between their visits to finish our home improvement! 

D. V. 

on BBB

2 years ago

I am a subcontractor working for a great day LLC in Birmingham Alabama. I recently just started in my first two jobs that I had took weeks for to get paid and I still haven't I keep getting excuses on why I'm not getting paid. The property manager that we were getting our work through lack severe communication skills I tried multiple times to communicate with them about what needed to be done when and how they did not answer for several days in a row and then weeks after I was ready to get paid they started making an excuses... read more

Deeann R 

on BBB

2 years ago

We went with this company because they area national brand and said they would be able to get the build done in a timely manner. I found out they where lying to me about the permits after 9 months when I went to the county building myself and found out they had not even started the permit process. Then I had to track down why they didn't have the right paper work. I found out the reason, their management skills are terrible. I was able to tell them what they needed to do after another 3 months of checking and learning the pe... read more

Kristin C 

on BBB

2 years ago

My husband and I sought to enclose our patio and make a four-season room. He met with 10 different companies with the clear goal of a FOUR season room, including the ability to insulate the ceiling, install a heated floor, and use during the winter. ****** came to our home and showed us a product that was insulated with the windows coming all together as one unit. We paid to upgrade to low-e argon windows for better insulation. We were surprised when the installation involved individual windows (not the unit described to us)... read more

Tyrone T 

on BBB

2 years ago

My experience with Great Day Improvements has been a total nightmare!!! I was subjected to a con artist crooked sales person who wasted a whole evening and several days after of my time. The salesman gave me one job quote on the first night then came back 4 days later and remeasured my room and said due to a heavy work schedule and being so busy he made a measurement mistake and adjusted my job quote by nearly $5,000.00 dollars!!!l I hope someone can look into this company's business practices. I asked to speak to anyone in ... read more

Diane K 

on BBB

2 years ago

Would not recommend this company. Terrible communication - it took 11 months to complete a 200 square foot room. The result was not worth the money it cost. 

H. H. 

on BBB

2 years ago

***BUYERS BEWARE!!! THIS COMPANY ARE SCAMMERS AND UNPROFESSIONAL!!!***Please read this if you are planning to have your patio enclosed with Great Day Patio Enclosures (******, **), it might save you the heartache and headache that I went through. My husband and I saved up money for YEARS to get out Patio enclosed. When we met ***************, he was charming and talked us into getting the patio enclosed with their company by showing us what it would look like with their visualizer tool, and even promised us a vacation travel... read more

Carla F 

on BBB

2 years ago

I was super excited to work with patio enclosures, however after they added $8k to original bid for my project, I decided to cancel my project. I am still waiting on my $11k initial deposit. Now no one in the office is responding to refund request. I have completed all needed forms and still waiting on getting my money. This is poor customer service and would not recommend this company at all, since they all care about is sales - which they cant even get that right.