This profile has been claimed by the business owner or representative.
Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can't find my previous review, so here's a new one. ****'s attempted to address a couple remaining issues I had, but Great Day was not interested. No one contacted me or even returned my phone calls. We signed a contract in May of 2022. This was supposed to take about three weeks. So, the project started off with a bang, and then it dragged on and on and on--an hour one day, then maybe a few days, and then a couple hours. Tools and materials littered the ground for weeks. The electrician didn't have the courtesy to not tra... read more
They were HORRENDOUS! Very bad communication. No one from upper management would respond to our emails. Our project took 7 months to complete. Which is ridiculous!! We asked for some type of compensation and they totally REFUSED and don't give a ****! We wish now that we would of never had this project done by Great Day!
My experience has been very disappointing. This project started in November '22 and we were told that it would take 10 working days. However it is still not complete and failed a final inspection by the City of Naperville. It failed it's City of Naperville inspection on 6/12 for various reasons including a lack of stamped plans on site and the tripled beam already twisting and needing 6xle post connections. Note that there is now a leak where the two french windows meet. Previously to that, the doors were not installed prope... read more
At the end of construction of our enclosed patio I had rated Patio Enclosure 5 stars. However, at 6 months or so after completion, I noticed a seperation of the pieces near the frame of a window. Anyone could see clearly out of this opening and feel air entering through it. Also, noted that one of the two screen doors was stiff to open and close...it kept jumping the track. I sent a text to our representative, who did call back. I sent photos and order number as requested. NEVER had any response. I called the office several ... read more
Horrible customer service once youve bought into their project. It took 5 builds/5 months for them to complete . Would not even expedite the process. Terrible business practice for customer service. When you spend 25k towards a project you would think customer service is their leading tool for marketing. A total failure on their part.
I would not recommend anyone to go with this company. They started the project in March was shut down because they hadnt got a permit then it finally got finished in June. The communication in between was horrific. There was none if I wanted to know anything I had to continually call them the person who does the scheduling was not aware of what was going on either they werent communicating with him just about him Everyone I talk to said their communication was terrible. They dont let you know when they are not when they have... read more
This company will not honor their guarantee, it's not worth the paper it's printed on. I contracted with them to install a screened room on my 10x20 back porch at almost 12K cost.. When installed it consisted of 8 sliding doors and 4 permanent door screens plus transoms at the top. The screening was a disgrace on installation. All was creased, dented and had a few holes starting in the aluminum mesh. It was reported to the company immediately, in turn they replaced one door panel only. I was advised that any other replacemen... read more
I have had my Patio Enclosure for 2 years now and I am super happy with it and with the customer service they have. I had a screen room which they dismantled and, in a day, and a half the new "sunroom" was done. All debris was taken away, cleanup was impeccable, and the crew was very polite and attentive to detail. I obtained 3 estimates, and they had the best price, and the salesman was not pushy. I did make a service call for 1 small correction, about a month later, and they came within a week and fixed the area with no qu... read more
I bought a home in April of 2021 and in May 2021 signed a contract to have my patio enclosed with the screen and glass sliding windows and doors. I have had 2 years of nothing but problems since then. The 1st time they came out to install everything was not to correct size. The installers went and purchased lumber to make my patio fit their parts. WRONG! That is not what I ordered plus the doors and windows opened on the side and were not the size ordered. Basically the last 2 years there have been numerous trips out to my h... read more
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,141 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open tomorrow at 8:00 a.m.