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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a mess!!! This is week 61 of a contracted 14 to16 week project. Patio Enclosure was to install it's product on a deck built by them. It was a 12' x 15' deck, right now after a second try it is 12' x 16'. Permits with the City of Thornton to communication, to install, to a level deck, to getting what the contract called for has been mishandled leaves the home owner totally frustrated and at wits end. Several e-mails to home office in Ohio goes unanswered. STAY CLEAR of the poorly run company. I have been threated with " ... read more
I selected this company because I was going by the good reviews Sad to say I wish I would if selected a different company to get my enclosure done The instal date had to be rescheduled a couple times do to Material not arriving on time, I started paying on it before it was installed. Which I was ok with it but since day one I had problems with the sliding door the installers came back out and fixed fixed the problem it it was ok for a minute and it started again the sales person came out exchanged something else and it was o... read more
Yikes what a mistake I made trusting this company or at least this branch! Months after install and I still can’t get a hold of a single person to call, text, or email me back! I paid $10k to get an unfinished porch and no communication! One door arrived broken out of 4- the kicker is that I only ordered 2 doors & that’s being blamed on my salesmen for ordering incorrectly. Regardless it still hasn’t been replaced. The other screens are dented and visibly so. That same salesmen, ******* *******, opened 2 greensky loans in my... read more
BUYER BEWARE, Patio Enclosures, based out of Ohio and has satellite offices around the United States, is one of the most poorly run companies in America. They have no respect for the consumer. They do not honor their warranty and their workmanship is absolutely terrible. A rating of "1" is way too high. I foolishly paid way to much for very poor quality materials and even worse workmanship during the installation. I have been communicating with the company for the past seven months. I keep being told that they will correct t... read more
Stay away from this company for your patio. Deceptive. Unprofessional. The regional manager, ******************* is a bully and unprofessional. They installed windows and door and it is leaking.
Horrible experience. The first crew sent out was so bad that on the fourth day I called for an inspection. They came and looked and said it all needs to be torn down and started over. The second crew was fantastic, and finished in a day and a half, including the tear down. When I called to ask for a price adjustment since they sent people out who did not know what they were doing it was absolute total refusal. **** told me that problems can be unexpected in construction and **** re-emphasize that. I get that, but not when it... read more
Poor communication throughout this process. Windows ordered in June are not completely installed, although completely paid for. We're told an error was made which is the delay. Installers were great. Scheduler and Operations Administrator poorly communicate. I have reached out to the scheduling supervisor and am waiting for a response. My next step is the Better Business Bureau. I would not recommend this company. Also having buyers remorse regarding price paid. Nice windows, yes. I have 5 more double hung to be done and wil... read more
Signed a contract the end of September. Told an inspector would be out within a week or so. Told the patio enclosed room would be completed by the beginning of December. The secretary has set up meetings for this inspection and when Ive called to confirm the day or two ahead she then stated he couldnt make it this has happened twice. Then rescheduling was another couple of weeks out. Yesterday was another appointment and whenever I called during the week I was put on music. No one answered. Yesterday , after dark, and no ins... read more
We signed a contract to have our Patio enclosed with Patio Enclosures/ Great Day Improvements in on March 16th 2023. We finally got a completion on the project in September 2023 however, since completion we have reported leaks. They have been paid the full amount for the installation but now are ignoring or requests for fixing the leaks. The communication with this company has been terrible as they do not return calls or emails thru the entire process. Many delays and excuses when you can get someone to contact you. Always b... read more
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,182 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open tomorrow at 8:00 a.m.