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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely crazy priced. Trying to rob people. Outrageous. They think they have a license to steal from people
Business response:
Thank you for sharing your feedback. Were sorry to hear that our pricing left you feeling this way. Every Patio Enclosures project is custom designed and engineered specifically for each home, which can affect the overall investment depending on the size, materials, and construction requirements. Our goal is always to provide high-quality products, professional installation, and long-term value for homeowners. We understand that every project and budget is different, and we appreciate you taking the time to meet with our tea... read more
I dealt with the company on 7/14. The design consultant was very kind and very accomodating to our various questions (he no longer works here anymore, go figure). When the enclosed patio was installed, parts had arrived damaged (torn window screens, denting, window frame out of tolerance so the window was unable to slide open), and our design consultant had failed to make note of a cutout we wanted for our standing air conditioner unit. We were reassured that we would be able to contact the company and get the damaged parts ... read more
Business response:
We want to acknowledge the frustration youve experienced with the damaged parts and delays. We understand that your patio enclosure has had multiple issues and that previous attempts to get answers have been frustrating. We want to assure you that the necessary replacement materials have already been ordered, and once they arrive, the service work will be completed promptly in February. Our goal is to fully address the damaged parts so that your enclosed patio functions as intended. We appreciate your patience and want to ma... read more
I would NOT recommend this company to anyone, the sales guy once he had contact signed **** would not answer calls or reply to email. It took forever to get job done. The guy in charge of install didn't know what he was doing. The roof leaked for several what they called fixed. It was not installed as quoted. It is almost impossible to talk to anyone from the ******* office as they will not answer the phone. Overall VERY poor company to work with. Probably the worst I have ever dealt with.
Business response:
We sincerely regret that your project did not meet your expectations and understand the frustration caused by delays, multiple service calls, and communication challenges. For context, your project was sold on August 31, 2024, with an 18-week timeline and was installed on January 15, 2025, slightly over the projected timeline. Following installation, warranty service was completed in March, October, and finally in December to address roof concerns. The job successfully passed a final inspection on December 29, 2025.While we ... read more
Worker and Buyer Beware!!!!.......they give you the runaround about your project and have to send out at least 3 different contractors to even get the job right...Workers, they wont pay you your check and will retaliate when you try to get your pay. The office people only care about themselves and not the people who work for them like they dont have bills to pay so please save yourself the money and headache of dealing with this company and go to a company that actually treats people equally
Buyer Beware. Make sure any issue with installed product is fully addressed within the year following installation or any follow up service charge is exorbitant. Late July 2025, we had an issue with water leaking into our Patio Enclosure thru the frame around the door window. We called the service department and was told a service call was $450. I asked what they would do for $450 because I also had 2 screens on that same side of the enclosure that I have never been able to remove although mentioning it to various Great ****... read more
I contacted Great day improvements after the screen door not working properly after two months of the installation. I have been addressing the complaint thru emails with no response. Calls to the *** does not get returned. Very frustrated on the customer support service.
Business response:
Thank you for bringing this to our attention. We regret the frustration this has caused and recognize the importance of timely communication and follow-up. Our team will be reaching out to you directly to schedule a service visit and address the screen door issue. We appreciate the opportunity to review this matter and work toward a proper resolution.- The Great Day Improvements Team
No follow thru from any personel. My project for the most part was done at the end of Sept. 2025 after being promised completion of July. Great day was trying to collect the last $6k, i was holding off to be sure the roof did not leak. My concern was due to them sealing the roof in the rain. But the office guaranteed me that if there was a problem, to call and they would send someone out. When I called for roof repair (go figure), the girl taking the call, twice was laughing about it. She is no longer with the *** I finally ... read more
Business response:
We understand your frustration and apologize for the ongoing difficulties with your roof. Our team is actively working to schedule the original installer to return and resolve the issue. We acknowledge the delays and the miscommunication you experienced, and we are committed to ensuring the repair is completed properly. Your concerns are being addressed, and we appreciate your patience as we work to correct the situation. Thank you.- The Great Day Improvements Team
Great day and their patio enclosures is a corrupt business. They do not stand behind their products warranty. Tried for over one year to get a repair for their stanek sliding glass door (lifetime warranty). They never answer the phone and never call back. ***** this business at all cost!
Business response:
We regret that this situation has caused frustration. Our team spoke with you to explain the warranty coverage and the reason for the service call charge, which covers labor for service on a 2016 installation. The parts themselves are provided under warranty at no cost. A service appointment was scheduled for early December, and we attempted to clarify the payment process, but the conversation ended before resolution. We remain committed to honoring our warranty and completing necessary repairs professionally.- The Great Day... read more
We signed a contract on 8.16.2025 and what we were promised first of all is not what our warranty states and they put us in a loan and we have nothing to show for it and they will not return our call. I have been trying to get ahold of them because we have a locan that shouldn't have started and now I'm stuck trying to get someone to call me back! This place is a scam!!!!dont do ot
Business response:
We understand how frustrating this experience has felt, and we take your concerns seriously. Several issues complicated the start of your project, including a funding hold, a permit denial tied to an unpermitted existing deck, and questions regarding the *********** keep the project moving, our team worked with the lender to clear the funding issue, engaged our engineer to provide the documentation required by the county, and secured approval for the warranty you were expecting. Your project has been fully measured, released... read more
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4 star rating with 1,409 reviews.
When is Great Day Improvements open?
Great Day Improvements is open now. It will close at 5:00 p.m.