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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought a house with an attached sunroom built by Patio Enclosures **** I Spoke with someone in service, and she said they would talk to us about repair, or replacement of the leaking roof. The person came out, Caulked not even a quarter of the roof, it leaked again immediately after being assured it would not leak. They charged my card without giving any receipts or invoices, and they will not answer any calls, or call me back after leaving a message I would not use Patio Enclosures **** again.
DO NOT USE. This company purchased Champion Windows 12/30/2021. I had used Champion and referred business since early 2000s. Our windows (~10) needed replacement with time and under warranty for which we completed all the order information in May 2024. Now October 2024 and continue to receive emails that the factory is backlogged and employees/management unable to obtain status reports. We also at same time ordered a new entry door for our home that was installed poorly and here again needing parts from factory with excuses ... read more
We encountered many issues with this company. First, we were told our sunroom would be built in a week. It was not finished for 3 1/2 months. They contract the electric to a company in ******* called ******************. The electrician showed up and did nothing for several visits, saying he could not do the job alone. He would insult the guys from Great Day, saying they didn't build it right and were terrible at their jobs. He finally shows up with a coworker. They show up at 11 am, take lunch at noon till 2 pm, and leave by... read more
One week and one day ago I tried to reach out to Stanek windows concerning two of the window panes in my sun room failing. (The seals are broken on those two window panes.). Time after time I have tried to get a return call from them to send over the technicians to measure the Teo failed windows for a warranty claim, but as of today, September 27, 2024, not one employee has called back, not ONE. Winter is soon approaching and I need their help as I have no idea how to replace these window panes myself. Their lack of customer... read more
Terrible company. Signed contract in July,2024 for a *******. Company then overcharged me significantly on the down payment by thousands of $. Took way too long to resolve. They then dropped the ball on scheduling measurements (told one date only to be told the day before that date was not properly scheduled, had to reschedule). Made a change after measurements. Long wall to have 2 eight feet doors, centered and opening in the middle with transom above. Short wall, one window with transom above. Came to install Sept 11. They... read more
***** ****** representing Patio Enclosures contracted to replace my existing patio enclosure that was damaged in a storm. Contract was signed April 10, 2024 and I still do not have a start date for demo and installation. Last email after including my attorney in the process was maybe October. I have been obviously very patient, but not any longer. I would like to be on the schedule sooner that October, or start a process of cutting my cost by 10% for each week this is delayed. And reimbursed the $400 temporary roof repair th... read more
We contracted with *** on closures of ********************* in May and our install was completed around July 18. Our salesman was *****. From start to finish it was nothing but pain to rest heartache stress and depression. Not only did he feed us the story about good discounts, but there was also a free cruise or condo vacation included. We notified the office and let them know we wanted the cruise and now were getting the runaround. But will get back to that. ***** came and did his measurements talking constantly turned in ... read more
We contracted with them 6/2021 for 3 windows, and had them installed 10/2021. 1 window arrived 4 inches smaller than measured, 1 window had molding sticking out and not adhered to window, all security tabs were backwards, no screens fit properly (we used putty to keep them from rattling),, ***** formed on inside of windows. From first winter, we put up plastic on inside of all windows to keep cold out. Cold air continued to come in windows. Tried contacting offices several times. The names we rec'd were called, no call backs... read more
***-contracted out to another company, called about concerns about missing support beams the sun- contractor had to buy, didnt come with the other manufactured parts, was told that was normal and if I had other questions to call corporate. Had I known it was going to be sun-contracted out, I would have found someone else for a cheaper price
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,178 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open tomorrow at 8:00 a.m.