Great Day Improvements

Don S 

on BBB

a year ago

Product is not good. Installed 2 weeks ago. Window is falling apart. Called our design consultant and sent picture to him. ************************* said he forwarded it to his 3 managers. We also called their ************** and had to leave message. We have not heard from the company still. 2 days and still waiting for someone to call us back on how they are going to fix the window that is apparently breaking 2 weeks after the install. Do not use this company. No follow up or follow through. 

Mary C. 

on BBB

a year ago

First I would like to say we do love our patio enclosure, but feel like it was way overpriced. Sitting in the 18x12 room I look back and feel we were overcharged by several thousand dollars on what we had done. The salesman comes in and I know he is doing is job but feel we were pressured to make a decision on the spot or we wouldn't get the additional thousand dollars off. They start off high and by the time you get the third price you think it's a great deal. But, looking back there is no way it should of cost that much. *... read more

Sylvia D 

on BBB

a year ago

I am only giving this company a 1 rating because communications with them started out great but went downhill during the installation process. Our installation is still not complete and I have not heard from them in weeks!!!Run for the hills if you want a patio enclosure and they are the company doing the install. 

Linda S 

on BBB

a year ago

Initially, I was very impressed with the quote and work, but there was a blip with estimate and they wanted to charge me 8K more, I said to cancel the contract, but ****** assured me that their company would stick with the quote. Great! The rooms were put in. Great, they look beautiful, but after the first hard rain, I found 2 leaks. The contractor came and sealed, or so I thought. After the next rain, same leaks. I contacted the supervisor who told me he had just resigned but gave me link to schedule a service call. I also ... read more

Mary Anne H 

on BBB

a year ago

Our enclosed patio was purchased as a three season enclosure. However, the windows are so poorly designed that they allow water to enter the enclosure when it rains. Our previous enclosure at a previous home never had a water issue. That enclosure was constructed by Statewide Remodeling. Since they stopped doing porch enclosures, we were forced to hire Patio Enclosures. Now, they have tried to correct the issues with the porch many, many, times. The problem is, you don't know if the problem is corrected until the heavy rain ... read more

Jennifer R 

on BBB

a year ago

We chose this company to build a two story porch addition. We started the process in Oct. In Feb we realized that this company had not completed the permit process and we had to go to our local permit office ourselves. There was no communication unless we demanded it. Throughout the three month installation process there were a large amount of problems, miscommunication, wrong materials sent, and frustrating phone calls. One example of the ineptitude of this company was that no one measured for the door going out to the upst... read more

Michael G 

on BBB

a year ago

If I could give zero stars, I would. ************************* in *******, ** was our sales representative and he came out to our home in September of 2023. He went through the various options of a patio enclosure with my wife and I, which was fine. Towards the end of our meeting, he highly recommended a local contractor, since we were looking to turn our patio into an additional living space prior to closing it in. In other words, we needed drywall installation, additional electrical outlets and lighting installed. He said ... read more

Jeffrey R 

on BBB

a year ago

Terrible communication on up date on project. First they stated could work around existing structure. After signed contract, came back with measurements and said had to remove beams and cement blocks that hold up roof over patio. E mailed several sales rep. ********************** (*****) *********************************** (***********). They still have not given me an update on project since signed contract on 03/15/24. This is now 05/01/24. They have not given me a response as to whether they can perform the job without re... read more

Josha G 

on BBB

a year ago

The work they did initially was good. However, the initial sales pitch indicated that if you needed more work done or needed to change anything in the future that they would be available. I had a porch installed last April and spent a good amount of money with them. Now, I need them to change out a door on their install (not even asking for it for free) and I literally cant get a phone call or email from their service department. I have been calling for 2 weeks now. If you call or email and you want to start a new project th... read more