Great Day Improvements's cover image

This profile has been claimed by the business owner or representative.

Great Day Improvements

4.0

About this business

Location details

2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.01,265 reviews
Select a rating
Marsha T's profile image
Marsha T 
5 years ago

This team has the best customer service and outstanding quality of any patio enclosure that I have run across. Josh Thompson did a great job on covering all options for my screened in patio, explaining the process and even followed up after it was completed to insure I was happy. This is first rate customer service folks from start to finish. I also have to give a shout-out to the installers, ****an* *****. What a dynamic dual, the installation only took about 11 hours and it fits like a glove, no gaps and no bugs. We just l... read more

Business response:

Dear ******, Thank you for taking the time to share your experience with us and for giving a shout out to the team members that made it possible. They take great pride in their work and we're so glad they made a great impression. We're so pleased to hear you love the outcome of your room! Thanks for being a valued customer. Sincerely, Great Day Improvements 

Linda B.'s profile image
Linda B. 
5 years ago

I had water sitting in my yard after a big rain. When ****and ***. came to fix the problem, they found it was more complicated than they thought. Instead of giving up or doing a minor fix, they studied the problem together. I heard them saying if they did it this way what could happen, or if they did it that way, it wouldn’t work. They really took time to determine how my issue could be fixed. And their work was so neat and done so professionally. My yard was clean when they left. Both ****and T*** were courteous and friendl... read more

Business response:

Dear *****, Thank you for taking the time to share your experience. While we are sorry to hear you had sitting water in your yard, we're glad to hear our team did what they do best - problem solve! We will be sure to pass along your praises to them. Thank you for being a valued customer and putting your trust in us. Sincerely, Great Day Improvements 

Jeff M's profile image
Jeff M 
5 years ago

We had a great experience from start to finish. Our initial consultation with **** ******** was what sold us on their product. He was very patient and took his time to give us all the options to fit into our budget. Jorge and the whole construction crew was great. They were out working during the terrible winter weather we had this year with over 2 feet of snow on the ground and then the brutal cold temps. We could not be happier with the finished product and it more then met our expectations. 

Business response:

Dear ****, Thank you for taking the time to share your experience with us! We're thrilled to hear you are happy with the finished product! We will be sure to pass along your praises to the installation crew. They are a great team and take pride in a job well done. Thanks again for being a valued customer! Sincerely, Great Day Improvements 

Ruth M's profile image
Ruth M 
5 years ago

***** * assisted us with our design. He was courtesy,punctual, professional and very knowledgeable. We have been extremely satisfied thus far. We are looking forward to our next steps- *****and **** 

Business response:

Dear ****, Thank you for taking the time to share your experience with us! We're so glad you have been satisfied with the process! We are looking forward to the next steps as well! Sincerely, Great Day Improvements 

Jane B's profile image
Jane B 
5 years ago

**** ******** did a great job understanding my need and budget. Thank you! 

Business response:

Dear ****, Thank you for taking the time to share your experience with us! We're so glad to hear ****did a great job. Sincerely, Great Day Improvements 

Mary M's profile image
Mary M 
5 years ago

The guys did awesome job! Thank you so much. Moved furniture as needed. 

Business response:

Dear ****, Thank you for taking the time to share your experience with us! We're so glad to hear you are pleased! Sincerely, Great Day Improvements 

Matt C's profile image
Matt C 
5 years ago

Met with D*** ** from the KC sales office yesterday, he did an outstanding job explaining the patio enclosure we were interested in purchasing and he was also extremely thorough and detailed when it came to completing the statement of work. I was also very impressed we received a follow up call from ****from the Dallas office (this morning) letting us know she would be available to assist us throughout the project. Definitely off to a great start and we are excited about the ‘potential’ this team has for successfully complet... read more

Business response:

****, Thanks for taking the time to share your experience with us! We truly appreciate it! Sincerely, Great Day Improvements 

Leslie P's profile image
Leslie P 
5 years ago

I lucked out with the Design Consultant who was selected to meet with me. He was knowledgeable, able to answer all my questions and later, forwarded supportive documentation and pictures per my request. The meeting was actually surprisingly fun and went quickly. I learned a lot about the process of enclosing my patio, along with various decision points. I also learned, should I decide to pursue a contract with Great Day, why this company is a great choice. I also thought the price was incredibly competitive, especially given... read more

Business response:

Dear L*****, Thank you for taking the time to share your experience with us! We are so glad you've learned a lot along the way. If there is anything else we can do to help, don't hesitate to reach out. Sincerely, Great Day Improvements 

Patricia A's profile image
Patricia A 
3 weeks ago

BEWARE I USED THEM THEY INSTALLED MY PATIO DOOR WHAT A BIG DISAPPOINTMENT GUARANTEED FOR LIFE HAHA THE LOCK STOPPED WORKING IN A WEEK. THEY CAME & FIXED IT 2 WEEKS LATER THEN IT BROKE IT JUST KEPT TURNING I CALLED AUGUST 20th I WASNT PAYING THE FINAL PAYMENT BECAUSE I WAS NOT SATISFIED SO THEY WOULDNT COME TILLL I PAID IT THEY CASHED MY CHECK ON SEPT 29th & NO RESPONSE TO MY BROKEN CHEAP LOCK !!! SPENT MORE OF MY TIME EMAILING THE WOMAN & SURPRISE I RECEIVED A TEXT FROM ***** THEY CAN COME ON OCT 19th - 2 MONTHS LATER !!! I ... read more

Business response:

We regret that your experience has been frustrating and would like to clarify a few details. While a French door was initially considered, a sliding door was ultimately selected and documented in your signed contract. During installation, an unexpected electrical issue occurred, which our installer returned to correct. Regarding the door lock, service was delayed while the outstanding final payment was being resolved. Once payment was received on September 29, a replacement handle assembly was ordered on October 2 and receiv... read more

Frequently asked questions about Great Day Improvements

How is Great Day Improvements rated?

Great Day Improvements has a 4 star rating with 1,265 reviews. 

When is Great Day Improvements open?

Great Day Improvements is open now. It will close at 5:00 p.m.