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Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We spent almost 20,000 on windows bay and double hung. Also a patio door. They all were Stanek. I can't even get Great Day to respond to my calls for service. Left multiple voice mails with their service dept.<br /> <br /> <br />
Firstly, I am a licensed structural engineer and work with contractors daily on a range of projects. GDI/Patio Enclosures is without a doubt the worst Ive come across in my personal & professional life. In general, they do not understand how their products work or how to interpret their own engineered plans. They also provide absolutely no visible oversight to their subcontractors or on staff builders - a likely consequence of being horrendous communicators.My personal experience with GDI was that from the get go, I had to f... read more
Absolutely do not trust your home or your money to these people. All work was done at the very brink of or beyond the contracted time. While the salesman indicated that work generally started and finished much earlier than the safety timeframes built into the contract, I know to expect that salesmen make any pitch that sounds good at the moment whether it is reality or not. Over two months (7/22) after signing the contract on 5/12 for an enclosure of the front porch, demolition was done and the two short walls alongside the ... read more
Great Day Improvements is a company that stays afloat by writing contracts and collecting a down payment up front. Then they start slacking off. They don't show up when they say they will and they don't call to let you know they're not showing up. I guess they expect us to leave our doors and gates unlocked every day just in case they decide to show up. They do just enough to try and keep the customer quiet. We've been told by several employees that they don't have enough help yet they continue to write up contracts. There's... read more
After arranging terms on June 24th 2021 to convert my screened in porch to a 3 season sun room, work was scheduled to start Aug 17, 2021 and was told a crew would arrive between 10 AM and 12 PM. A crew arrived with the materials at 6 PM on the 17th. The next day, the 18th, the crew arrived. This contracted crew determined there were many problems with materials supplied and there was a possibility the design measurements were incorrectly taken. When a more experienced crew arrived the next day, most of the problems turned ou... read more
We ordered a 10x12 screened porch on 8/11/2020 to be added to our patio. The job was to be completed no later that 12/14/2020 according to the contract. We finally have the completed porch on 9/10/2021. The communication was extremely poor throughout this ordeal. We have had two houses built during our marriage which were no where near as stressful as this small screened porch. There were promises, half truths, lack of communication, the employees not knowing what was what when they would out. We had to pay $1500. For additi... read more
This company squirted Stanek Windows and is NOT honoring the Lifetime Warranty that came with purchase of windows!!! Very unhappy
Very disappointed with level of service and quality of work. Work was done on 3 season room months ago, however, we continue to have water coming into the room after replacing roof and gutters. Lack of urgency in responding to inquiries. Numerous visits have not resolved the issue, request for monetary reimbursement has been ignored. Based on the time and expense incurred, as well as additional issues created through their work, would recommend considering other options if looking for work to be done to a 3 season room.
Do not use this company they get paid by requiring payment by credit card and *****the customer on a partial finished enclosure. My porch enclosure started June 7th and was told today not to expect the door until December. One excuse after another. Customer service is a joke to them. They use subcontractors and don't hold them accountable. Framing was dirty and windows do not come with any protection during transport or install. First time window was locked it would not unlock so for 6 weeks I could not open the window. Turn... read more
Great Day Improvements has a 4.1 star rating with 1,141 reviews.
Great Day Improvements is closed now. It will open tomorrow at 8:00 a.m.