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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Product is good. For me there was no design advise or support. Customer servicewas poor especially after I paid. I attempted to call the installer after install to ask a few question but my number was blocked. I addressed my concern on the review they sent me after install but I have yet to hear back from them. They also seemed to operate under several names such as ***** **********and great day improvements. Once I paid I felt like the sales man gave me the cold shoulder and avoided conversation. Do your research!!!
We ordered a $24,000 patio enclosure in June, 2021. We were told that it would be 6-8 weeks for manufacturing and installation. We were told it would be completed the last week of August. Then we were told it would be after Labor Day. Then they finally came out to install our enclosure on October 12th. The installation process was very slow working only 1/2 days and leaving a huge mess with a open balcony to a 20 foot drop. A week into the installation, they realized that their measurements were off. It is now December 1st a... read more
Salesman was great, designer was great, installation was not done correctly or completed and the roof leaked. We kept getting excuses on finishing the project for three months. When I told them that I would not pay the final payment they suddenly could make the glass panel personally that day. We ended up with a wall that has a solid panel instead of a glass panel and no electrical outlets. Onsite manager was absent and incompetent. Installation crewwere hard working and polite but lacked guidance and expertise from a compet... read more
I would never recommend this company. The wrong materials were ordered twice! Finally got the installation done after 5 months. The south wall has a sliding glass door that is level but not plumb. The door is visibly crooked. I just spoke to Jim, the regional manager. He said that the wall cannot be plumb because the patio floor slopes by an inch. Cant shim it on the right side and that is how all walls are built. Very dissatisfied with this project.
Frustrating experience with a non-responsive contractor. Do not agree to the financing arrangement under any circumstance. It allows this irresponsible contractor to billan incomplete job. We have an incomplete job where they have billed 100% of the job. Started the install in August and we have been getting excuses since then (it is now November). The excuses have been staff sick, staff retired, etc... Because they have nothing left to bill, they are clearly ignoring this account. Have not delivered the HVACunit, are suppos... read more
We spent almost 20,000 on windows bay and double hung. Also a patio door. They all were Stanek. I can't even get Great Day to respond to my calls for service. Left multiple voice mails with their service dept.<br /> <br /> <br />
Firstly, I am a licensed structural engineer and work with contractors daily on a range of projects. GDI/Patio Enclosures is without a doubt the worst Ive come across in my personal & professional life. In general, they do not understand how their products work or how to interpret their own engineered plans. They also provide absolutely no visible oversight to their subcontractors or on staff builders - a likely consequence of being horrendous communicators.My personal experience with GDI was that from the get go, I had to f... read more
Absolutely do not trust your home or your money to these people. All work was done at the very brink of or beyond the contracted time. While the salesman indicated that work generally started and finished much earlier than the safety timeframes built into the contract, I know to expect that salesmen make any pitch that sounds good at the moment whether it is reality or not. Over two months (7/22) after signing the contract on 5/12 for an enclosure of the front porch, demolition was done and the two short walls alongside the ... read more
Great Day Improvements is a company that stays afloat by writing contracts and collecting a down payment up front. Then they start slacking off. They don't show up when they say they will and they don't call to let you know they're not showing up. I guess they expect us to leave our doors and gates unlocked every day just in case they decide to show up. They do just enough to try and keep the customer quiet. We've been told by several employees that they don't have enough help yet they continue to write up contracts. There's... read more
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,182 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open tomorrow at 8:00 a.m.