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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to write a review for Patio Enclosures/Great Day Improvements. Their follow up service for repairs is lousy.
The sunroom is nice but the communication why things were done certain ways was not very good. Our old sunroom came up to the back door of our house so we could walk right into the sunroom. After the floor (deck) was built, I noticed it was about a foot lower than our door to go to the sunroom. I called to inquire about this and was told it had to be built like that because of the pitch of the roof and they can only build so high or something to that effect. I was told they could build a box step for me. My question then and... read more
*PLEASE READ* This is my 78-year-old Mothers experience with Patio Enclosures! My Mother received money from my dads passing at the end of 2019 and hired patio enclosures to build her sunroom. The price was $26,000. The contract said they would take 2 weeks to build it. After 22 months of them showing up 12 times they finished it, then another 2 months to get it to quit leaking. I asked **************** for a 30% refund for their terrible service, he took no responsibility for his company's incompetence. He said the best he ... read more
Warranty repair took over 5months to complete. There's a lack of communication between the departments. Had multiple visits from repairmen, supervisors before they finally repaired the listed original warranty items from 5+ Months ago. When I pointed out an issue with the re-screen. Repairman disagreed and said "I'm not going to worry about it" and turned away. Supervisors were nice when they came to visit and take pictures, but the whole process is too slow and inefficient.
The patio enclosure product is good, the process and customer service is horrifying. We had to put a hold on payments due to project management incompetence. Providing final payment involved some administrative and bureaucratic challenges, as an added gift some random administrator named ***** started sending threatening emails based on totally inaccurate information.
Horrible Horrible experience with the ********* office. It was a nightmare from the very beginning to the end. Took 1.5 years to build a 17-ft wall of glass and one glass sliding door. Calls would not be returned. Had to call corporate offices many times to get them to call the ********* office and tell them to call me. After more than a month of calls not being returned, I was having a severe anxiety attack thinking I had been conned and would lose my $15,000 deposit. After they finally started the project, 5 months past th... read more
************************** is very poor with this company! The *************** were very good, but the project was handled poorly! They didn't have all the material in to start my install, but forced me to start the install a week.earlier than I had planned on it & was not communicated to me until the day before they showed up!
Bad company! Once Job is sold there is no communication with the customer. Had deck lumber for the 3 season room delivered and put in the middle of our driveway with no delivery notice. We were given start dates for the construction to begin 3 diferent times with a no show each time . And we took off from appointments to be present and they were a no show. when they did show up to start the construction they first got to the job at 10:30 am. They never got to the job before 10:30 am and worked about 6 hours. The job that we ... read more
This business is terrible ,stay away,salesman lied to us and little communication from office ,took my deposit and gave me a contract only to say salesman made mistake and wanted $9000 more for job even though I had a signed contract and gave them deposit ,salesman called me and said he would eat cost difference ,so I went ahead and got permit items only to be called twp weeks later and informed they were cancelling on me because of engineering mistake that same salesman made ( really cost had nothing to do with it )scam com... read more
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,141 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open tomorrow at 8:00 a.m.