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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The patio enclosure product is good, the process and customer service is horrifying. We had to put a hold on payments due to project management incompetence. Providing final payment involved some administrative and bureaucratic challenges, as an added gift some random administrator named ***** started sending threatening emails based on totally inaccurate information.
Horrible Horrible experience with the ********* office. It was a nightmare from the very beginning to the end. Took 1.5 years to build a 17-ft wall of glass and one glass sliding door. Calls would not be returned. Had to call corporate offices many times to get them to call the ********* office and tell them to call me. After more than a month of calls not being returned, I was having a severe anxiety attack thinking I had been conned and would lose my $15,000 deposit. After they finally started the project, 5 months past th... read more
************************** is very poor with this company! The *************** were very good, but the project was handled poorly! They didn't have all the material in to start my install, but forced me to start the install a week.earlier than I had planned on it & was not communicated to me until the day before they showed up!
Bad company! Once Job is sold there is no communication with the customer. Had deck lumber for the 3 season room delivered and put in the middle of our driveway with no delivery notice. We were given start dates for the construction to begin 3 diferent times with a no show each time . And we took off from appointments to be present and they were a no show. when they did show up to start the construction they first got to the job at 10:30 am. They never got to the job before 10:30 am and worked about 6 hours. The job that we ... read more
This business is terrible ,stay away,salesman lied to us and little communication from office ,took my deposit and gave me a contract only to say salesman made mistake and wanted $9000 more for job even though I had a signed contract and gave them deposit ,salesman called me and said he would eat cost difference ,so I went ahead and got permit items only to be called twp weeks later and informed they were cancelling on me because of engineering mistake that same salesman made ( really cost had nothing to do with it )scam com... read more
They do not honor warranties. They own Stanek Windows. I bought Stanek windows, and one of my windows spontaneously shattered, and they refuse to honor the **** TIME warranty that came with the windows when I purchased them. Per the saleman, the warranty covered ANY type of breakage, and the warranty was transferable to a new owner. I am the ORIGINAL woner. When you BUY an existing company, and manufacture the same products, under the name of that company, you need to HONOR the warranty provided to the previous clients of th... read more
BUYER BEWARE! Please DO NOT use this company for any home improvement needs. We made the mistake of hiring them in October 2021 for building a solarium at our home. We were given a 2-3 month estimate by sales person ***************** based on which we were expecting a Jan/Feb completion. It is July 15th today and the project has still not been completed. Along the way the construction folks essentially destroyed our grass in the back yard which when I made them aware about I was told that "someone:" would reach out to help f... read more
We hired patio enclosures in April. One of our first questions, do you have your own installers. We were told yes.. the second week of May subs from Great Day Construction showed up. They tore out the existing screened porch, threw the trash in the yard and left. They were maybe here two hours. We senior citizens pick up the trash and piled it in the drive as our mowers had arrived. Day two they started the installation, two more subcontractors arrived. The job was not right! They would not or could not addressour concerns. ... read more
Terrible experience. Do not recommend Stanek. We are waiting at home for the 10:00-12:00 appointment and have a no show and no call. This is to replace a window that never worked since our installation in February 2021. Our windows do not work well and are supposed to be adjusted as well. But once again, service is missing. I have a list of other issues that were a part of this disaster. We do not recommend using this company for windows.
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,182 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open at 8:00 a.m.