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Great Day Improvements

4.1

About this business

Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting. 

Location details

2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.11,182 reviews
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Nancy C's profile image
Nancy C 
4 years ago

Review for the ******** ********office of Patio Enclosures, formerly known as Great Day Home Improvements. Their contract said - and the salesman said - they would gain permits/approvals from Reston Association. When we tried to sell the condo two years later, the Association said we’d never gotten approval, and the colors used on the patio enclosure weren’t to standards. We contacted the company to get a copy of the approval letter/other proof they’d gotten pre-approval and they said all the paperwork for projects during th... read more

Elsa P's profile image
Elsa P 
4 years ago

I had great communication with the salesman and he made me feel confident that I would be satisfied. After I signed the contract, there were issues with what I thought I was getting versus what the actual building plans showed. I was hit with extra costs because of it. Then the schedule kept slipping during fabrication and the enclosure that I was promised before winter did not get started until mid-winter. Then I was hit with extra costs because they did not anticipate needing to break up some concrete. I questioned why tha... read more

Paul S.'s profile image
Paul S. 
4 years ago

HUCKSTERS!!!! "EXTREMELY SHADY" Contract practices !!!!! Contract expressly states, "Provide all Government Permits." BILLED but NONE OBTAINED! COUNTY CITATION; Requires ground penetrating radar, schematics, Engineering structural plans, etc., that I don't have. Result: $$$$$ additional out of pocket costs. Pending Outcome; Fine and/or Complete Tear-down. Verbal promises; Made, then refuted by the Office - "Not in Contract." i.e., "Ceiling Fan Install Ready," means they don't provide the Ceilng Fans. Similar language/practic... read more

Chuck D's profile image
Chuck D 
4 years ago

The salesman ***** was great. We communicated with him throughout the entire installation and he always returned, emails, texts and/or phone calls. On the other hand, communication from the office was pretty bad. We had no idea when workers would show up. When the guys did show up to work they did a good job. *** was the lead installer and he knew what he was doing and he directed the others. All in all, the sunroom was completed about 4 months ago and it's OK.In the future I doubt that we would ever have a pre fabricated su... read more

John H.'s profile image
John H. 
4 years ago

Do not do it . My patio is still not complete . At least the finance people have agreed to stop my automatic payments . 

T. F.'s profile image
T. F. 
4 years ago

Stay away! The install never happened! They never applied for my permit, missed install deadline, blamed it on COVID and when I called Marshall CO permit office and found they never applied I received only a partial refund of my $14,500 initial draw. They withheld $2000 “for CAD drawings”. I never received these drawings as promised. $2000 for absolutely nothing!!!<br /> <br /> <br /> 

M. V.'s profile image
M. V. 
4 years ago

Worst purchase I've ever made. The patio is junk. I paid good money for the patio and it leak the screens have been replaced and it's not even 2 years old. I've called them to complain and it takes weeks for them to get back to me. I bought for my cats and the guy who sold it to me showed me different screen than I received. The day the crew put it up one of the slides was the wrong measurement so it was left partially open next thing I see I have mice in my house. I wanted to get rid of it then but the management would do n... read more

J. E.'s profile image
J. E. 
4 years ago

My husband and I bought a patio enclosure from Great Day Improvements on June 24, 2020. After we signed the contract, obligating us to pay this company about as much as the price of a small house, the attending Sales Lady asked us if we were excited. I admit, I was excited but, this whole thing has been a nightmare for us. The project began on September 29, which was when they demolished our old sunroom. The prefabricated walls for the new room were brought to our home and assembled on Nov 6th and 7th. Dozens of chips, nicks... read more

Gene V's profile image
Gene V 
4 years ago

Like a lot of what I’m reading here, we've had similar customer service issues with Great Day Improvements. We’re in the Chicago area, but their Milwaukee office was assigned to our project. We hired them to enclose a covered deck. $26,500 project (half of that financed through their program with GreenSky) which entailed them installing their sliding windows system with a sliding patio door, and a custom storm door for exterior access ordered by them from Provia. Around a month after contract signing, they notify me that the... read more

Frequently asked questions about Great Day Improvements

How is Great Day Improvements rated?

Great Day Improvements has a 4.1 star rating with 1,182 reviews. 

When is Great Day Improvements open?

Great Day Improvements is closed now. It will open tomorrow at 8:00 a.m.