Great Day Improvements

K M. 

on BBB

4 years ago

Received less than 24 hour notification for my installation appointment and also less than 24 hours for my follow up screen repair. 

S. P. 

on BBB

4 years ago

I started this in February 2021 and I must say ******* (my sales rep) was amazing being the reason I went with this company. I decided in March to make some upgrades. I kept calling Irish to pay way before my payments were due and they kept taking the ***** amounts from my account. I called several times to remediate this but no one would call back. I said to them repeatedly this doesnt include my upgrades. So when they came to install they still havent included my upgrades. They Brought out the wrong pieces, **** unprofessi... read more

S. D. 

on BBB

4 years ago

What a racket, they get your money then never follow up with you when you have a problem. I left so many voice mails, emails, and messages with a live person and never got the problem resolved. I gave up and had to pay another company to come in and fix my problem. Ridiculous. Do not do business with this company if you value good customer service. 

J. A. 

on BBB

4 years ago

Worst company I’ve ever had to deal with! Took a couple of years to finally fix a leak. I have a gap about 1 1/2” wide between the room and soffit that they have put caulking in but because the space is too wide the caulking doesn’t hold. The clips that hold the vertical blinds that they installed keep breaking, even though this problem started right after the install, because it’s been over a year they say that the warranty is up. 

Paul H 

on BBB

4 years ago

We had a terrible experience with Great Day Improvements. We were suppose to get our patio doors installed on May 3rd, 2021, but they called us to let us know that their trailer was stolen from their warehouse. This trailer had our install materials in it. They don't have security cameras setup at this location. I called my sales rep immediately and he said that the company will reach out to me shortly to update us on the situation and what they would do for us from that point on. Not once did they tried contacting us. Conce... read more

Barbara L 

on BBB

4 years ago

We had a terrible experience with Great Day Home improvements. Stanek windows and screens not the same quality they used to be. Installers were inexperienced, didn't wear masks, damaged siding and woodwork. Poor communication for follow up. Would never recommend and we had an excellent experience in the past. Poor follow up from upper management. Lack of return calls. Don't pay in full before project. You'll never get money back. 

C. A. 

on BBB

4 years ago

Do not walk but run away from this company. I'm 7 months in a contract that reads the work will be done in 2 to 4 weeks. Had to hire and pay out of my pocket to get their leaking roof fixed after leaking for 4 months. They will not answer my phone calls or text to pay this bill or even finish the job. 2 people who used to work for them quit and told me this company does shady deals and they are sorry they got me involved with them. 

S. S. 

on BBB

4 years ago

Hello, I read all of these five stars reviews for this company, which makes me wonder what we are missing from our end. We signed our contract 11/13/20. The written agreement stated that the work would begin within 1-3 weeks of signing the contract. Our contract fell through the cracks-we were forgotten. We called in Jan 2021 because we had had no contact with them. End of Jan, we find out they needed to survey the land to get our permit. The second measurement was completed in February instead of Dec 2020, as told. The surv... read more

Kevin B 

on BBB

4 years ago

Less than 8 years, 2 product failures. Poor customer service communication. No return phone calls. Not honoring warranty I recommend any other company to hire