Great Day Improvements

Peter L 

on BBB

4 years ago

Patio Enclosures (PE) **** ********** **** ***** **** ******** ** Part of Great Day Improvements *** ******** **** * ********** **5/17/2020 - Contract signed for $44,320. PE waited on CAD drawings before beginning construction. 8/13/2020 - Construction began without CAD drawings. No building permit. 9/1/2020 – Enclosure nearly done except for a few things including electrical and peak windows. Emailed a picture to PE for follow-up. 9/26/2020 – Electricians did most of the electrical installation but couldn’t finish until PE ... read more

A. P. 

on BBB

4 years ago

From a salesperson who lied about the quality of the product he sold me, to an installer who tried to cover up that the frame to my patio doors was broken upon arrival, to never coming back and actually installing the replacement doors they promised me, this company is THE WORST. I am left having to pay to have the broken system removed and reinstalled by another contractor who hopefully will be honest. Do not use Great Day Improvements out of *******, MA. 

Steven L 

on BBB

4 years ago

Would not recommend this company even if they offered to do the job for free. Totally unprofessional from the start. **** ****** our sales rep never returned calls, texts or emails once the contract was signed. Contract signed June 2020 with construction beginning late February 2021. The project failed the first city inspection in early March and nothing has been done to fix the 15 items on the failed inspection list. The project is 1/3 complete, no end in sight, and the roof that was installed is leaking profusely. 

Anthony B 

on BBB

4 years ago

I worked with them to have a screened in porch installed. It seemed very nice up front, they were communicative about delays and project updates, but everything fell apart at installation. Some of the screens came in dented and damaged, the door slams shut, and part of the porch is still uninstalled! I was told they would be back in a few days to finish installation, but they never came back. It's been a few weeks now. I've called half a dozen times. I go to voicemail and they never call me back.Also, we did research on the ... read more

Loretta P 

on BBB

4 years ago

Worst experience ever! Paid upfront in full still the project is not correct or even completed! 

K M. 

on BBB

4 years ago

Received less than 24 hour notification for my installation appointment and also less than 24 hours for my follow up screen repair. 

S. P. 

on BBB

4 years ago

I started this in February 2021 and I must say ******* (my sales rep) was amazing being the reason I went with this company. I decided in March to make some upgrades. I kept calling Irish to pay way before my payments were due and they kept taking the ***** amounts from my account. I called several times to remediate this but no one would call back. I said to them repeatedly this doesnt include my upgrades. So when they came to install they still havent included my upgrades. They Brought out the wrong pieces, **** unprofessi... read more

S. D. 

on BBB

4 years ago

What a racket, they get your money then never follow up with you when you have a problem. I left so many voice mails, emails, and messages with a live person and never got the problem resolved. I gave up and had to pay another company to come in and fix my problem. Ridiculous. Do not do business with this company if you value good customer service. 

J. A. 

on BBB

4 years ago

Worst company I’ve ever had to deal with! Took a couple of years to finally fix a leak. I have a gap about 1 1/2” wide between the room and soffit that they have put caulking in but because the space is too wide the caulking doesn’t hold. The clips that hold the vertical blinds that they installed keep breaking, even though this problem started right after the install, because it’s been over a year they say that the warranty is up.