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Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Stay away! The install never happened! They never applied for my permit, missed install deadline, blamed it on COVID and when I called Marshall CO permit office and found they never applied I received only a partial refund of my $14,500 initial draw. They withheld $2000 “for CAD drawings”. I never received these drawings as promised. $2000 for absolutely nothing!!!<br /> <br /> <br />
Worst purchase I've ever made. The patio is junk. I paid good money for the patio and it leak the screens have been replaced and it's not even 2 years old. I've called them to complain and it takes weeks for them to get back to me. I bought for my cats and the guy who sold it to me showed me different screen than I received. The day the crew put it up one of the slides was the wrong measurement so it was left partially open next thing I see I have mice in my house. I wanted to get rid of it then but the management would do n... read more
My husband and I bought a patio enclosure from Great Day Improvements on June 24, 2020. After we signed the contract, obligating us to pay this company about as much as the price of a small house, the attending Sales Lady asked us if we were excited. I admit, I was excited but, this whole thing has been a nightmare for us. The project began on September 29, which was when they demolished our old sunroom. The prefabricated walls for the new room were brought to our home and assembled on Nov 6th and 7th. Dozens of chips, nicks... read more
Like a lot of what I’m reading here, we've had similar customer service issues with Great Day Improvements. We’re in the Chicago area, but their Milwaukee office was assigned to our project. We hired them to enclose a covered deck. $26,500 project (half of that financed through their program with GreenSky) which entailed them installing their sliding windows system with a sliding patio door, and a custom storm door for exterior access ordered by them from Provia. Around a month after contract signing, they notify me that the... read more
Patio Enclosures (PE) **** ********** **** ***** **** ******** ** Part of Great Day Improvements *** ******** **** * ********** **5/17/2020 - Contract signed for $44,320. PE waited on CAD drawings before beginning construction. 8/13/2020 - Construction began without CAD drawings. No building permit. 9/1/2020 – Enclosure nearly done except for a few things including electrical and peak windows. Emailed a picture to PE for follow-up. 9/26/2020 – Electricians did most of the electrical installation but couldn’t finish until PE ... read more
From a salesperson who lied about the quality of the product he sold me, to an installer who tried to cover up that the frame to my patio doors was broken upon arrival, to never coming back and actually installing the replacement doors they promised me, this company is THE WORST. I am left having to pay to have the broken system removed and reinstalled by another contractor who hopefully will be honest. Do not use Great Day Improvements out of *******, MA.
Would not recommend this company even if they offered to do the job for free. Totally unprofessional from the start. **** ****** our sales rep never returned calls, texts or emails once the contract was signed. Contract signed June 2020 with construction beginning late February 2021. The project failed the first city inspection in early March and nothing has been done to fix the 15 items on the failed inspection list. The project is 1/3 complete, no end in sight, and the roof that was installed is leaking profusely.
I worked with them to have a screened in porch installed. It seemed very nice up front, they were communicative about delays and project updates, but everything fell apart at installation. Some of the screens came in dented and damaged, the door slams shut, and part of the porch is still uninstalled! I was told they would be back in a few days to finish installation, but they never came back. It's been a few weeks now. I've called half a dozen times. I go to voicemail and they never call me back.Also, we did research on the ... read more
Worst experience ever! Paid upfront in full still the project is not correct or even completed!
Great Day Improvements has a 4.1 star rating with 1,141 reviews.
Great Day Improvements is closed now. It will open tomorrow at 8:00 a.m.