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Great Day Improvements
- Home Improvements
- Twinsburg, OH
About this business
Great Day Improvements is a rapidly growing family of successful and trusted brands delivering home improvement solutions across the United States. Our family of brands includes Patio Enclosures, Champion Windows & Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows and Hartshorn Custom Contracting.
Location details
2500 E Enterprise Pkwy, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with great day was not so great. Excuses and delays for putting up two screen walls with a sliding door on an existing deck with a roof turned into an extremely frustrating experience. The work started on November 2, 2021 and was not completed until December 9, 2021. I could go through all of the times I sent emails and made calls during this time to get answers and get the work completed but it wouldn't make up for the inconvenience and time that this company cost me. I would have rated this company a one if i... read more
I would not recommend this company. Salesman didn't listen nor make note of where the new steps were to be located. When I stopped the installers in order to verify the correct location of the steps with the salesman, he sent back a lame "virtual" picture which had the temporary steps shown in the original position from the original consultation. I'm assuming to cover his ***. The original steps were temporary, they were not attached to the porch in any way, and the salesman was aware of this and did not note that in the ord... read more
Bad Business. I would not even give a one star rating for this. Very unproffesional and unreliable company. They are good at sales talk to get you into a contract with them buafter signing, they will make you wait forever. Their excuse would always be, "oh, your material will be in this week's truck delivery" but it won't be. In fact they will keep telling you, "we're sorry but your material will be included for next month's truck delivery". This company would not even call you to give you a status. You will have to be the o... read more
Very quick to get to me in the beginning. 4 months ago. Came to start job. After a consistent getting in touch with the company Could not finish cuz screen flew off truck on highway. Have no company in ******.did not know this. No way to get in touch with anyone locally. ***** is new. She is nice. But really knows no more than me. Bad business. Was supposed to show up today with screen. Havent heard anything. U hate it. I wish I could get my money back. But I cant. This is a $4000 job. Thx
Product is good. For me there was no design advise or support. Customer servicewas poor especially after I paid. I attempted to call the installer after install to ask a few question but my number was blocked. I addressed my concern on the review they sent me after install but I have yet to hear back from them. They also seemed to operate under several names such as ***** **********and great day improvements. Once I paid I felt like the sales man gave me the cold shoulder and avoided conversation. Do your research!!!
We ordered a $24,000 patio enclosure in June, 2021. We were told that it would be 6-8 weeks for manufacturing and installation. We were told it would be completed the last week of August. Then we were told it would be after Labor Day. Then they finally came out to install our enclosure on October 12th. The installation process was very slow working only 1/2 days and leaving a huge mess with a open balcony to a 20 foot drop. A week into the installation, they realized that their measurements were off. It is now December 1st a... read more
Salesman was great, designer was great, installation was not done correctly or completed and the roof leaked. We kept getting excuses on finishing the project for three months. When I told them that I would not pay the final payment they suddenly could make the glass panel personally that day. We ended up with a wall that has a solid panel instead of a glass panel and no electrical outlets. Onsite manager was absent and incompetent. Installation crewwere hard working and polite but lacked guidance and expertise from a compet... read more
I would never recommend this company. The wrong materials were ordered twice! Finally got the installation done after 5 months. The south wall has a sliding glass door that is level but not plumb. The door is visibly crooked. I just spoke to Jim, the regional manager. He said that the wall cannot be plumb because the patio floor slopes by an inch. Cant shim it on the right side and that is how all walls are built. Very dissatisfied with this project.
Frustrating experience with a non-responsive contractor. Do not agree to the financing arrangement under any circumstance. It allows this irresponsible contractor to billan incomplete job. We have an incomplete job where they have billed 100% of the job. Started the install in August and we have been getting excuses since then (it is now November). The excuses have been staff sick, staff retired, etc... Because they have nothing left to bill, they are clearly ignoring this account. Have not delivered the HVACunit, are suppos... read more
Frequently asked questions about Great Day Improvements
How is Great Day Improvements rated?
Great Day Improvements has a 4.1 star rating with 1,141 reviews.
When is Great Day Improvements open?
Great Day Improvements is closed now. It will open tomorrow at 8:00 a.m.