Halliwell Care Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Tunbridge Wells, KEN

About this business

Healthcare Skilled Nursing

Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

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4.8124 reviews

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Liz P

6 days ago

I spent a very enjoyable afternoon at the Halliwell on Sunday afternoon celebrating Mother's Day. The staff had made a big effort to make the dining room look special for the occasion. We were served a cream tea and a glass of Prosecco whilst listening to a harpist! The atmosphere was buzzing with conversation and laughter, all enjoying quality time with their families and especially their mothers. Well done, once again to the wonderful staff!

Business response:

Thank you so much for your kind and thoughtful review. We are delighted to hear that you had such an enjoyable afternoon with us at Halliwell celebrating Mother's Day. It's wonderful to know that the efforts of our team to create a special and memorable occasion were appreciated, from the dining room setting to the cream tea, Prosecco, and harpist. Creating a warm, joyful atmosphere for families to spend quality time together is exactly what we strive for, so it's lovely to hear that this came through. Your kind words will m... read more

Heather S

2 months ago

Respite care for 3 weeks is best shown in the impact on mum's spirits and general wellness. She is relaxed, positive and cheerful - more of which were traits showing at Christmas time. She has loved the company of residents and staff alike and felt welcomed and immediately comfortable. Lovely ambience in immaculate surroundings, and the care was faultless. Thank you.

Business response:

Thank you so much for taking the time to share such a thoughtful review. We are truly delighted to hear how positively your mum's time with us was and how her stay impacted her spirits and overall wellbeing. Knowing that she felt relaxed and comfortable in our care means a great deal to our entire team. Creating a welcoming, supportive environment where people feel at home is always our priority, so your kind words are especially appreciated. It was a pleasure to care for your mum, and we are grateful for the trust you conti... read more

Bridget C

3 months ago

I was very impressed with the way Halliwell managed the extremely difficult situation of no running water over several days!! Thank you.

Liz P

3 months ago

I would like to express my thanks and admiration to all the staff at the Halliwell for managing a very challenging time recently, whilst without any mains water. Despite having no water for several days, the team coped admirably, adapting their personal care appropriately. The kitchen continued to operate smoothly, having bought in disposable crockery and cutlery. Unbelievably, no emergency water supplies were delivered initially, so members of staff (especially Stuart) spent his days collecting water from distribution centr... read more

Pauline S

4 months ago

All excellent - care, accommodation, menu - particularly good. I intend to come again once or twice a year.

Business response:

Thank you for your kind words about Halliwell. We truly appreciate your feedback and look forward to welcoming you back again soon.

Catherine P

6 months ago

My mother has been at Halliwell for six weeks and we are very impressed with everything. The Home is well run, safe and welcoming - the atmosphere is happy and friendly. The staffing levels seem high and all of the staff we've met are friendly, caring, attentive and professional. We are kept informed by email of any changes of medicine, visits from the GP and so on, and we can phone to discuss, if desired. The food is excellent. There are lots of great activities on offer, for those who want to get involved and the staff are... read more

Business response:

Thank you for leaving such a positive review of which I will make sure I pass onto the team.

Rob S

6 months ago

My father has just spent 3 weeks at Halliwell, Tunbridge Wells. We have been very pleased with the excellent service, facilities and care provided. My father has also been very complimentary, especially about the staff who have been excellent. Thank you to Alison and the team.

Gilly R

6 months ago

My father has spent a very happy respite stay and Halliwell over July/August and has been generally been looked after well for his daily requirements. We chose this care home having visited others locally as it had a friendly, welcoming atmosphere. He has enjoyed having a room with a patio door opening onto a well kept courtyard where he could go for his daily perambulations, with a little encouragement (from family members!) Overall, I would happily recommend Halliwell Care Home. Thank you.

Business response:

Thank you for taking the time to share your experience. We're delighted your father enjoyed his respite stay and our welcoming atmosphere.

Alan Y

6 months ago

My respite stay was excellent.

Business response:

Alan, thank you for kindly taking the time to leave Halliwell a great review. It was lovely to have you stay with us and you are welcome back any time.