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Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom
Get directionsHalliwell is like a little oasis. The atmosphere is calm, friendly and welcoming. All the staff are approachable and nothing is too much trouble. The emphasis seems to be on providing the best experience possible for the residents, whilst recognising peoples individual needs. the rooms and public areas are well decorated and maintained with a lot of thought put into seasonal decorations. There is a good range of daily activities for people living at Halliwell to take part in. The care and nursing staff are very knowledgeable... read more
Business response:
Thank you for taking the time to leave such a lovely review. Our whole team work hard to create an enjoyable, caring atmosphere. I will share this review with everyone.
In January of this year, my mother had been at the Halliwell for five years. She went in as a resident a little before Covid and then through the Covid experience up to the present day. During all of that time the care she has received has been exemplary. She never misses an opportunity to say how much she likes it there. As her son, that is the main metric for me. During my mother's time there she has had a number of little medical episodes. These have all been handled very competently by the staff with good communication t... read more
Business response:
Thank you so much for taking the time to leave this lovely review. I will pass this onto the whole Care Team. We have thoroughly enjoyed having your Mother as part of our family. I personally enjoyed her telling me all about the beautiful handmade ornaments and photographs in her room.
I had a lovely stay at Halliwell Care Home last summer to help recover from a small operation. I found the home to be welcoming, spotless, beautiful and uplifting despite my worries about my operation and my discomfort after. The care staff were very kind, careful and supportive - and especially reassuring when I needed help at night. The gardens are gorgeous and can be accessed from every level - my grandsons loved finding the little stone animals. Lunch was always delicious. The evening meals were a little less inspired/mo... read more
All I can say is that I came for respite care, now I want to come back permanently. Many thanks to all the lovely caring staff.
Business response:
Thank you so much for your lovely review, we would love to have you back to stay permanently, whenever you wish!
My friend of 46 years began her stay at Halliwell in September 2023. She was only 61 years old but had been diagnosed with a severe brain tumour and her life expectancy was only months. It became impossible for her to be cared for at home so the difficult decision was made to find a home for her to spend her final days. Having looked at two other homes that were clearly unsuitable we came across Halliwell. As soon as we stepped into Halliwell and met with the manager, we knew we were in the right place. The home is clean and... read more
Business response:
It is incredibly kind of you to write this very moving review. It was an honour and a privilege to care for your beautiful friend and to give her the best end-of-life care possible, as she truly deserved. We will always remember her fondly.
I highly recommend the Halliwell Care Home, who are an amazing team creating a happy caring home. They looked after both of my parents. My mum had a terminal cancer diagnosis needing palliative care. They support her, working in partnership with the hospice team through a very difficult time with dignity and love. Supported Dad who was dealing with losing everything he was heartbroken. They were gentle, kind and helped him build a new life, and make new friends by joining the activities he wanted to do like the choir. He had... read more
Business response:
Thank you for your very heartfelt review. It was a pleasure to care for your father and help rebuild his life after your mother sadly died. We miss him deeply and will all sing our best for him at our next concert.
The Halliwell is a beautiful nursing home in a lovely setting with views of the grounds and the park. Every amenity one could wish for is provided, including a dining room, hairdressing, pedicures and physiotherapy, as well as social activities including film screenings but the most important aspect is the kindness and care of the staff, which extends from the general managers to the administration team to the wonderful carers and maintenance team. If you have a loved one who needs more support, I could not recommend a bette... read more
Business response:
Thank you very much for your kind review. We do pride ourselves on the care and kindness we offer but it is always lovely to receive this kind of feedback. On behalf of the whole team a very huge thank you!
It really is outstanding. My father feels truly cared for and part of a tight community of residents, staff and volunteers. It is one community, led by an incredibly committed and passionate manager. Thank you for all you do. I hope it will never change (my siblings and I have got our names on the waiting list!)
Business response:
What an overwhelmingly kind review - thank you so much. It is an absolute joy to care for your father and to see him live such an active life at Halliwell. I will share this with all of the team who so deserve the feedback.
Very welcoming, friendly and smiling staff. All are very competent and always helpful. Good variety of healthy diet and is nicely presented. Wide range of activities and a very pleasant garden. Overall I can highly recommend Halliwell Care Home to any potential service user.
Business response:
Thank you so much for taking the time to leave us a review. We are all pleased that you enjoyed your respite stay and are very grateful for your feedback.
Halliwell Care Home - Elizabeth Finn Homes has a 4.8 star rating with 124 reviews.
Halliwell Care Home - Elizabeth Finn Homes is open now. It is open 24/7.