Halliwell Care Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Tunbridge Wells, KEN

About this business

Healthcare Skilled Nursing

Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

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4.8124 reviews

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Carolyn B

2 years ago

My father was a resident at the Halliwell Care Home for four and a half years until his death in June this year. During his time there he was looked after with great kindness and professionalism. I was confident that he was not only well-cared-for and safe, but also loved. The staff were wonderfully caring and compassionate as well as bringing fun and laughter while they carried out their roles. The Halliwell is led with exceptional skill by the general manager. She cares passionately about the well-being of the residents an... read more

Business response:

Thank you so much for this amazing review. My team do love the residents, they become family to them. I am so glad that you and your family have had such a positive experience of what life at Halliwell has to offer. We will all remember your father so fondly.

Judy M

2 years ago

My mother, who was a resident of Halliwell for about 7 1/2 years, died this week (at 103) after a short illness. I cannot let her passing go without saying how extraordinary the love and care at Halliwell is. During her time at the home, she forged strong friendships with other residents and the staff became part of our extended family. They always go the extra mile for their residents and treat everyone with dignity, compassion and humour. The whole atmosphere of the home is fun and positive and Mum was very happy at Halliw... read more

Business response:

This is incredible thank you! We were all terribly fond of your mother so going the extra mile was a very easy thing to do. To say we miss her is a huge understatement. Our hope is that all residents and their families experiences are as special. On behalf of the whole team here at Halliwell. Thank you!

Alistair W

2 years ago

My mother is 96 and was struggling on her own. We visited quite a few care homes, and the atmosphere at Halliwell convinced her that this was the place for her. She has now been there for four months and could not be happier. Apart from the excellence of the facilities and the high standard of care, the approach of the staff to the residents cannot be faulted. The residents are given complete agency over their lives, and the activities that are offered are ones that engage them, as opposed to just being paraded in front of t... read more

Business response:

This is so wonderful to read, and thank you so much for taking the time. This is exactly how we would wish our residents to feel, and it is truly rewarding for all of us to see residents fully embrace "life" here. Thank you so much on behalf of the whole team.

Liz P

2 years ago

My mother has now been a resident at the Halliwell for nearly two and a half years. Prior to her admission, she had been struggling alone at home, despite family support and had suffered numerous falls and fractures. Since arriving at the Halliwell, her quality of life has certainly improved despite her age, and she now feels safe and secure. The nursing staff and carers treat her with kindness and dignity but are also her friends, happy to have a laugh together. There are many activities and clubs which mum thoroughly enjoy... read more

Business response:

Thank you so much for your kind review. We are really happy that your mum enjoys such a full life here with us. It is great to share this kind of review with the team too, they regularly go the extra mile and deserve positive feedback.

Audrey E

2 years ago

I received excellent care and attention. The staff were very kind and considerate. The residents were very friendly and inclusive. The grounds were beautiful with easy wheelchair access. I enjoyed my lunches in the dining room chatting with others whilst enjoying excellent cuisine

Business response:

We are so glad that you found your respite stay so enjoyable. It is great for the team to read such a positive review and we hope to welcome you back again one day! Thank you for taking the time to write this for us.

V P

3 years ago

My husband went into the Halliwell for a month as he hadn't been well, and I (wife) was struggling as unwell. The home is lovely, really clean and comfortable. The staff are very kind and caring and looked after him so well. Will come back again for respite next spring.

Business response:

Thank you very much for your kind review. We are all glad that your husband enjoyed his respite stay and that it gave you the rest that you needed. Many thanks on behalf of all the team here at Halliwell.

Amanda W

3 years ago

I would highly recommend this care home and cannot fault the care my father was given and the compassion shown every single day. He struck up genuine bonds with the people looking after him, sharing laughs and playing music together. They made him feel both at ease and safe, often in circumstances that he would not ideally have placed himself in. Everyone took the time to get to know him and manage his ever-increasing nursing needs in a thoughtful, seamless and dignified manner. The nursing care was exemplary. In addition to... read more

Business response:

Thank you so much for this wonderful review. I am genuinely very proud that we are able to make a difference to our residents at the end of their lives. My team go above and beyond to ensure that families do feel this way but it means a lot that you have taken the trouble to tell us. Thank you very much on behalf of all the team.

T P

3 years ago

My Mum came initially for respite care, but ended up staying for a few months, until her health needs meant she could no longer be in a residential home. I cannot praise Halliwell and the staff enough - they did their absolute best to cope with Mums care needs. Everyone treated her with dignity and respect. The home is very well equipped, and has beautiful grounds and an engaging programme of clubs and events. I would highly recommend Halliwell to anyone looking for a top class residential home.

Business response:

Thank you so much for your very kind review. It is a challenging time in the care sector and receiving feedback like this gives a real boost to the team and makes me as the General Manager very proud. Best wishes to all the family.

C C

4 years ago

I came for a fortnight's respite care and am going home much refreshed. All the staff have been so helpful. Halliwell Care Home is a very good care home, well designed and with a very beautiful garden which is extremely accessible to someone like me with limited mobility.

Business response:

Thank you very much for taking the time to leave a review. We are so pleased that you feel refreshed after your short stay and hope to welcome you back one day.