Halliwell Care Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Tunbridge Wells, KEN

About this business

Healthcare Skilled Nursing

Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

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4.8119 reviews

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V P

2 years ago

My husband went into the Halliwell for a month as he hadn't been well, and I (wife) was struggling as unwell. The home is lovely, really clean and comfortable. The staff are very kind and caring and looked after him so well. Will come back again for respite next spring.

Business response:

Thank you very much for your kind review. We are all glad that your husband enjoyed his respite stay and that it gave you the rest that you needed. Many thanks on behalf of all the team here at Halliwell.

Amanda W

3 years ago

I would highly recommend this care home and cannot fault the care my father was given and the compassion shown every single day. He struck up genuine bonds with the people looking after him, sharing laughs and playing music together. They made him feel both at ease and safe, often in circumstances that he would not ideally have placed himself in. Everyone took the time to get to know him and manage his ever-increasing nursing needs in a thoughtful, seamless and dignified manner. The nursing care was exemplary. In addition to... read more

Business response:

Thank you so much for this wonderful review. I am genuinely very proud that we are able to make a difference to our residents at the end of their lives. My team go above and beyond to ensure that families do feel this way but it means a lot that you have taken the trouble to tell us. Thank you very much on behalf of all the team.

T P

3 years ago

My Mum came initially for respite care, but ended up staying for a few months, until her health needs meant she could no longer be in a residential home. I cannot praise Halliwell and the staff enough - they did their absolute best to cope with Mums care needs. Everyone treated her with dignity and respect. The home is very well equipped, and has beautiful grounds and an engaging programme of clubs and events. I would highly recommend Halliwell to anyone looking for a top class residential home.

Business response:

Thank you so much for your very kind review. It is a challenging time in the care sector and receiving feedback like this gives a real boost to the team and makes me as the General Manager very proud. Best wishes to all the family.

C C

3 years ago

I came for a fortnight's respite care and am going home much refreshed. All the staff have been so helpful. Halliwell Care Home is a very good care home, well designed and with a very beautiful garden which is extremely accessible to someone like me with limited mobility.

Business response:

Thank you very much for taking the time to leave a review. We are so pleased that you feel refreshed after your short stay and hope to welcome you back one day.

Stephen M

3 years ago

We've been very pleased with Halliwell's care of my father over the last six months, and my mother for a short respite stay, especially after transfer from a less good Home! Helpful, friendly care staff and responsive management.

Business response:

Thank you so much for your kind review. We are so glad that your father has settled in so well and were also happy to help your mother briefly - it was a lovely chance for them to spend more time together.

Amanda B

3 years ago

My father has been a permanent resident in Halliwell Care Home since June 2021 and his care has been exemplary. Sadly due to his dense stroke, he is largely immobile and relies on the Halliwell team for quite literally all of his needs from dressing, help with eating, medication, personal care to ensuring he is moved from bed to his favourite armchair or his wheelchair. All of these activities are carried out with kindness and respect and my father's dignity is always respected. While my father was in hospital for many weeks... read more

Business response:

What a wonderful and detailed review, thank you so much. I am very proud to share this with the team as it reflects not only the care and compassion they have but also the clinical expertise.

Gillian S

3 years ago

My husband has been in Halliwell Care Home since suffering a stroke affecting his mobility. Right from the start all of his needs have been met in a caring, professional manner. The staff treat him with dignity and respect whilst still dealing with his many needs. There is also care and consideration for me as his wife. His health has deteriorated recently, he has dementia and is bed-bound, doubly incontinent, and fed puréed food. He is fed by kind nurses who chat to him in a cheerful manner I visit daily as he is on end of ... read more

Business response:

We are so grateful for this heartfelt review. It has been a pleasure to care for your husband and we are so glad that you feel supported too through these difficult days. Thank you so much from all of the team at Halliwell, this means a lot to us.

Jutta W

3 years ago

My mum moved to the Halliwell Care Home in October. I have had a great deal of experience with care homes as my mother in law, who died in 2020, had to be moved from one to another and my father, who suffered from vascular dementia also had to be moved from his first care home to his second. I am absolutely delighted with my mum's care and treatment at the Halliwell. Right from my initial contact with the Manager, she worked really hard to ensure that the move happened as we had to wait for the sale of my mum's home and this... read more

Business response:

We are all so glad that your Mum has settled so well into her new life at Halliwell Care Home. Thank you so much for taking the time to write these very kind words, it means such a lot to me and my wonderful team especially during these very challenging days of the Pandemic.

Melissa L

4 years ago

Staff are exceptional, offering great care to my grandad who went in for a week of respite. He was very well cared for, his room was impeccable and the grounds of the home are beautiful. Would highly recommend.

Business response:

Thank you so much for your kind review. We were very happy to be able to help.