Halliwell Care Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Tunbridge Wells, KEN

About this business

Healthcare Skilled Nursing

Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

Get directions

4.8124 reviews

Select a rating

G R

7 months ago

Very good!!

Business response:

Thank you G R for your positive review and 5 stars for Halliwell .

D H

7 months ago

My mother recently stayed at the Halliwell for some Respite Care after falling,I just wanted thank everyone who was involved in her care and stay there, she went in a frail unsteady lady and has bounced back to her usual positive cheerful self and is back walking independently. I visited most days and was totally impressed with the who set up at Halliwell, a particular member of staff who met us and went through things was just superb, the lady on reception whose beaming smile and warm welcome, made everyone feel special, an... read more

Business response:

Thank you for kindly taking the time to leave Halliwell and the staff such a positive review. I am delighted to hear that your Mother enjoyed her stay and that she is back to walking independently and continuing to recover well. I am pleased that she enjoyed the activities and food as these are such important parts of day to day life at the home. Thank you for choosing Halliwell to care for your Mother.

K S

9 months ago

I have left a note to all the staff here for their 'First Class' attention with respect to all their various duties and their politeness. I hope to be returning in September for another 2 weeks. Until then, all the very best to all, and thank you all very much.

Business response:

Many thanks for leaving such a lovely review. We have booked you in for September. I will of course pass your compliments onto all Halliwell staff.

Nina A

9 months ago

All the staff are very caring and competent, and the rooms have a lovely feeling to them, the grounds and gardens are beautiful and I am glad that my friend ist being cared for at Halliwell and accompanied in her last journey.

Business response:

Thank you so much for taking the time to write such kind words. We feel Halliwell's surroundings, personalised care and staff's attention to detail really are key, especially whilst preparing for their last journey.

Susie I

9 months ago

My father has been at Halliwell for nearly 7 years. He has been very happy here and we have felt he is extremely well cared for. We love the fact that he is busy with so many activities to do and that he has made so many good friends here. The staff are always cheerful and helpful. My father does really feel that this is his home and we are grateful for that. Halliwell feels a very personal and homely place, where the residents are a big part of the way things are run. I particularly like the small touches such as the recept... read more

Business response:

Thank you so much for your review. We have loved having your father live among us, a 'true character'. The Activities at Halliwell keep everyone busy (staff included). All of his friends in the Restaurant, Choir and Art miss him when he is elsewhere. Halliwell would be a paler shade without his wit, wisdom and repartee. I will pass your comments about how personal and homely Halliwell feels to all the whole Team. We are working on a Resident's Art Corner/specialised display area to exhibit our resident's activities.

D H

9 months ago

The staff could not have been kinder, more welcoming or professional. They were able to respond swiftly with respite/convalesence when Dad, who is usually independent at home, was recovering from a dip in his health just before we were due to be away for a week. They were very sensitive to Dad's understandable uncertainty and preference to keep himself to himself. He's so much stronger after his stay and thinks another stay when we are next away is a good plan. Thank you.

Business response:

Thank you so much for leaving this reply. We loved having him to stay, a lovely gentleman, and we loved looking at all his artwork and drawings and listening to his stories about his visiting Squirrel at home. We look forward to his return on his 'Holidays'. I will pass on your kind words to all the staff.

Jenni R

10 months ago

The atmosphere in the Halliwell is just wonderful from the moment you enter the reception until leaving. The staff are all the most caring, conscientious and loving group one could ever wish to meet. Mum was so happy at Halliwell, and I feel truly blessed that she spent her final days with them. Her whole stay of 14 months was superb.

Business response:

Thank you so much for leaving us such a wonderful review. Your Mother was a delight to look after, and is sadly missed by all Residents and staff, each and every one of us.

A W

10 months ago

The staff and care are both excellent. A very pleasant atmosphere. Loads of activities if you want to participate, and beautiful surroundings and gardens. The gardeners work really hard to maintain this.

Business response:

Thank you so much for taking the time to leave this lovely review, I will be sure to pass on to the Gardening Team especially.

Drummond A

10 months ago

I want to thank everybody at Halliwell for the splendid way that they helped us celebrate the anniversary of VE day. While virtually all residents can remember the magic of the day itself, I doubt if any of the organisers had yet been born. Nevertheless, they gave us a memory packed few days. The food was great, and our "street party" special. We celebrated "Founders Day" playing various Games with valuable prizes, followed by our own Well Singers in concert, and finishing with a splendid Barb-e-que. On VE day itself we were... read more

Business response:

Thank you so much for taking the time to write such a heartfelt review. They truly were magical days, with many stand out moments, in addition to the Choir performing their hearts out. I will show the whole Team your review and thank them again for embodying our values; bring love, welcome all, inspire more and act with purpose. There is more planned too.....