Halliwell Care Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Tunbridge Wells, KEN

About this business

Healthcare Skilled Nursing

Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

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4.8119 reviews

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D H

4 months ago

The staff could not have been kinder, more welcoming or professional. They were able to respond swiftly with respite/convalesence when Dad, who is usually independent at home, was recovering from a dip in his health just before we were due to be away for a week. They were very sensitive to Dad's understandable uncertainty and preference to keep himself to himself. He's so much stronger after his stay and thinks another stay when we are next away is a good plan. Thank you.

Business response:

Thank you so much for leaving this reply. We loved having him to stay, a lovely gentleman, and we loved looking at all his artwork and drawings and listening to his stories about his visiting Squirrel at home. We look forward to his return on his 'Holidays'. I will pass on your kind words to all the staff.

Jenni R

4 months ago

The atmosphere in the Halliwell is just wonderful from the moment you enter the reception until leaving. The staff are all the most caring, conscientious and loving group one could ever wish to meet. Mum was so happy at Halliwell, and I feel truly blessed that she spent her final days with them. Her whole stay of 14 months was superb.

Business response:

Thank you so much for leaving us such a wonderful review. Your Mother was a delight to look after, and is sadly missed by all Residents and staff, each and every one of us.

A W

5 months ago

The staff and care are both excellent. A very pleasant atmosphere. Loads of activities if you want to participate, and beautiful surroundings and gardens. The gardeners work really hard to maintain this.

Business response:

Thank you so much for taking the time to leave this lovely review, I will be sure to pass on to the Gardening Team especially.

Drummond A

5 months ago

I want to thank everybody at Halliwell for the splendid way that they helped us celebrate the anniversary of VE day. While virtually all residents can remember the magic of the day itself, I doubt if any of the organisers had yet been born. Nevertheless, they gave us a memory packed few days. The food was great, and our "street party" special. We celebrated "Founders Day" playing various Games with valuable prizes, followed by our own Well Singers in concert, and finishing with a splendid Barb-e-que. On VE day itself we were... read more

Business response:

Thank you so much for taking the time to write such a heartfelt review. They truly were magical days, with many stand out moments, in addition to the Choir performing their hearts out. I will show the whole Team your review and thank them again for embodying our values; bring love, welcome all, inspire more and act with purpose. There is more planned too.....

V H

7 months ago

Halliwell is like a little oasis. The atmosphere is calm, friendly and welcoming. All the staff are approachable and nothing is too much trouble. The emphasis seems to be on providing the best experience possible for the residents, whilst recognising peoples individual needs. the rooms and public areas are well decorated and maintained with a lot of thought put into seasonal decorations. There is a good range of daily activities for people living at Halliwell to take part in. The care and nursing staff are very knowledgeable... read more

Business response:

Thank you for taking the time to leave such a lovely review. Our whole team work hard to create an enjoyable, caring atmosphere. I will share this review with everyone.

Jon R

7 months ago

In January of this year, my mother had been at the Halliwell for five years. She went in as a resident a little before Covid and then through the Covid experience up to the present day. During all of that time the care she has received has been exemplary. She never misses an opportunity to say how much she likes it there. As her son, that is the main metric for me. During my mother's time there she has had a number of little medical episodes. These have all been handled very competently by the staff with good communication t... read more

Business response:

Thank you so much for taking the time to leave this lovely review. I will pass this onto the whole Care Team. We have thoroughly enjoyed having your Mother as part of our family. I personally enjoyed her telling me all about the beautiful handmade ornaments and photographs in her room.

Ann C

8 months ago

I had a lovely stay at Halliwell Care Home last summer to help recover from a small operation. I found the home to be welcoming, spotless, beautiful and uplifting despite my worries about my operation and my discomfort after. The care staff were very kind, careful and supportive - and especially reassuring when I needed help at night. The gardens are gorgeous and can be accessed from every level - my grandsons loved finding the little stone animals. Lunch was always delicious. The evening meals were a little less inspired/mo... read more

R A

a year ago

All I can say is that I came for respite care, now I want to come back permanently. Many thanks to all the lovely caring staff.

Business response:

Thank you so much for your lovely review, we would love to have you back to stay permanently, whenever you wish!

Kathy H

a year ago

My friend of 46 years began her stay at Halliwell in September 2023. She was only 61 years old but had been diagnosed with a severe brain tumour and her life expectancy was only months. It became impossible for her to be cared for at home so the difficult decision was made to find a home for her to spend her final days. Having looked at two other homes that were clearly unsuitable we came across Halliwell. As soon as we stepped into Halliwell and met with the manager, we knew we were in the right place. The home is clean and... read more

Business response:

It is incredibly kind of you to write this very moving review. It was an honour and a privilege to care for your beautiful friend and to give her the best end-of-life care possible, as she truly deserved. We will always remember her fondly.