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Hassler Heating and Air Conditioning, LLC
- Heating & Air Conditioning/HVAC
- El Cerrito, CA
About this business
Location details
1537 S 56th St, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
The gentleman who came out for the estimate was very knowledgeable. He took hanswered all questions
Business response:
Thank you for the 5-star review, Michael! We appreciate it very much.
Update: the install manager called and scheduled an inspection by the top technicians to see what can be done. So for now, i am upgrading the rating. Can we get to 5 stars? YES! Jason came out and got on the phone with more experts and determined they could add another head. They came and installed it. Again, top notch install crew. They even carefully centered it. It looks great. Airflow much better. Hope it will handle the blistering hot days but will have to wait for summer to return. BTW, they did not charge me for the ... read more
Business response:
Thank you so much for your updated review! We are so glad we could address the issue and turn things around to your satisfaction. At Hassler, we are committed to making sure every customer has a great experience, and feedback like yours helps us continue to improve. If you ever need anything in the future, please don’t hesitate to reach out. Thank you again, Kathleen!
I called HASSLER to inspect and service my heating and air conditioning units. A technician, Kieanta Rice, performed the service inspections and after finishing, he reviewed his thorough inspections and service with me using photographs he had taken that explained what he had inspected and what service he had completed. I am very satisfied and absolutely recommend HASSLER and Kieanta for their professional work.
Business response:
Thank you so much for your 5-star review, Allan! We're thrilled to hear that you had a great experience with your service and with Kieanta. Our team is dedicated to providing top-quality service, and it’s always rewarding to know we’ve met your expectations.
Been very pleased with Hassler for a few years now. I had my air conditioner installed a few years ago by Hassler and have used them for maintenance on air conditioning and heating ever since. Most recently, I had a service visit by the very attentive and detail-oriented Kieanta Rice -- a new hire who was very thorough and engaged in making sure I'm getting the most out of my systems. He represents the company very well and hope to see him next year. There was also a time last year where my heater stopped firing up short... read more
Business response:
Thank you, Kyle for trusting Hassler with your HVAC needs. We are so pleased to hear you had a wonderful experience with Kieanta, and we appreciate you taking the time to leave us a 5-star review! We hope you are staying cool in this heat!
I recently needed a complete re-ducting of my 2-story house. I called a few companies and I got responses from 2 and ignored completely by 2. Both said they couldn't get to the job for 3+ months. So I did another search and found Hassler Heating & Air Conditioning - there website was very detailed including pics of the same kind of ducting work I needed. So I sent them a 'contact us' email and got a response within an hour. I explained my situation (with an elderly father to take care of) and needed the work done immediately... read more
Business response:
David, this is such a thoughtful, kind review! We strive to provide excellent service to our customers, and we are so pleased to hear your experience was wonderful. Thank you for your business and we look forward to providing you with excellent service in the future!
LaVaugn Bobo, Jr. was the technician who serviced both of our heaters today. He was wonderful to work with in every way. He was professional, personal, & explained everything to me. The office personal at Hassler were also very professional & personal. I give my highest recommendation to Hassler Heating!
Business response:
We appreciate your kind words about our staff and LaVaughn, Ron! We strive to maintain professionalism and excellent service and we are so happy we could provide you with that.
We just had our HVAC serviced by Kieanta Rice. Wow, he really shows passion in his work. I was blown away by the attention to detail and how he showed me all the photos he took of the system at work. He explained every aspect of our furnace and had video to back it all up with. It made me feel like a proud furnace parent. There was no stone left unturned and when he left I feel confident our system is going to serve us well over the next year. Kieanta is a great representative for Hassler.
Business response:
Thank you, Karen for the 5-stars and amazing words about Kieanta! A wonderful thing to leave you as a proud furnace parent! We thank you for your trust in Hassler.
I heard my air conditioner unit was making a funny sound and my daughter highly recommended Hassler, so I gave them a call to check both my A/C and heater. I was able to get an appointment quickly and technician Kieanta Rice came to my home promptly. I found him to be very personable and thorough. He showed me many pictures and explained the workings of my system. He found a part that needed to be changed, and he also explained how he knew it was failing. He cleaned the whole system and went into the attic to adjust the ... read more
Had Kieanta Rice from Hassler come to the house for an annual heater maintenance. Kienta did an outstanding job - way over and above the call of duty. He took a lot of videos and photos of the heater to explain the condition of the facility. He is very personable and takes the time to explain. Thanks so much.
Frequently asked questions about Hassler Heating and Air Conditioning, LLC
How is Hassler Heating and Air Conditioning, LLC rated?
Hassler Heating and Air Conditioning, LLC has a 4.8 star rating with 844 reviews.
When is Hassler Heating and Air Conditioning, LLC open?
Hassler Heating and Air Conditioning, LLC is open now. It will close at 4:30 p.m.