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Hassler Heating and Air Conditioning, LLC

4.8

About this business

Location details

1537 S 56th St, El Cerrito, CA, 94530, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
SunClosed
4.8844 reviews
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Suzann D.'s profile image
Suzann D. 
rating
a year ago

Jackie is excellent. She came out to look at an issue and was extremely thorough, communicated well and was very patient with my bewilderment with furnace issues. I highly recommend her. 

Business response:

Thank you so much, Suzann for the 5-star review! Thank you for trusting Hassler and we will pass the kind words along to Jackie! 

Karen L.'s profile image
Karen L. 
rating
a year ago

i have used Hassler for furnace issues for several years for furnace repairs. So I wanted to see how much a heat pump was and got a visit promptly followed by a quote from a very competent and accommodating Joseph Hanson. I did my research, got more quotes and decided to go with Hassler. I was delighted they even had an employee to go over the tedious forms for rebates available. Good move. I would strongly suggest that a client be given a written list of the steps that would follow, the testing and the numerous little th... read more

Alan C.'s profile image
Alan C. 
rating
a year ago

We had fantastic service from Keoki who was diligent to all our needs and kind. Hassler installed our heating system several years ago and our overall experience has been very positive. Highly recommended. Thanks again ! 

Business response:

Thank you for the 5-stars, Alan! We will pass the kind words on to Keoki. Thank you for trusting Hassler and being our customer for all these years. We appreciate you! 

Devin M.'s profile image
Devin M. 
rating
a year ago

I called them and the lady on the phone said they didn't have appointments for 1.5 weeks to fix my furnace. But then she patiently gave me step by step instructions to fix it, and it worked! For free. This is a clear signal of a quality business. Here's what she said. Will definitely call them next time I need someone to fix the furnace. Here was her advice, maybe this helps you too! she said 7/10 times this sequence will work: - Make sure all the vents in every room are open - replace the filter -. - turn off the circui... read more

Business response:

Thank you so much for the kind review, Devin! We were so glad that we were able to assist you with your furnace. Please don't hesitate to reach out to Hassler in the future! 

Claire M.'s profile image
Claire M. 
rating
a year ago

My husband and I were excited to get a heat pump installed through Hassler but have been disappointed with the follow-through. After spending $20k+ on the system, no one circled back to find out how it was performing in spite of the salesperson saying, "We'll take good care of you!" In addition, we had to have service people return more than once to make proper adjustments on the same issue. 

Diane B.'s profile image
Diane B. 
rating
a year ago

Brandon Salazar of Hassler Heating came out to see why our exterior outlet, installed in Dec 2023 as part of a new heat pump, was no longer working. He is fabulous! He is engaging and friendly and the best part for me was that he was transparent about his troubleshooting strategy, explaining what he was thinking and how he was testing various hypotheses. He welcomed my questions and input, too, wanting to be sure I understood what he was doing. That really inspired confidence! I was also impressed by how thorough he was.... read more

Business response:

Thank you so much, Diane for the kind words about Brandon! We are delighted to hear that he provided thorough and transparent service. Your words mean a lot! If you need anything in the future, please don't hesitate to reach out. 

Lisa U.'s profile image
Lisa U. 
rating
a year ago

I have been a very happy customer of Hassler Heating since 2006. Recently I made an appointment to check my furnace, change the filters etc. and LaVaughn Bobo Jr. came right on time, did an excellent job, was extremely professional and respectful. I would highly recommend this business, and LaVaughn in particular. The staff in the office who scheduled the appointment and followed up were also excellent. 

Business response:

Wow! Thank you for being a loyal Hassler customer for all these years, Lisa. We are thrilled you had a great experience and will pass the kind words along. We are grateful to have earned your trust and are thankful for your business. Please don't hesitate to reach out should you need us! 

Mary S.'s profile image
Mary S. 
rating
a year ago

Over a year ago, I spoke to Pilar, who helped me understand what some of the options available were. I asked a lot of basic questions, but she was very patient and gave a ballpark verbal quote for mini-splits. Once I was ready to undertake the project, I called back and easily scheduled an in-person appointment. Joe was my estimator and spent a lot of time looking at where to put the condenser and answering my detailed questions. He was very professional and promptly sent back a quote. Of the 3 quotes I obtained, the on... read more

Business response:

Thank you, Mary for your kind words about Hassler and our team! We are so happy you had a positive experience with us. At Hassler, we pride ourselves on providing top quality service, highly skilled technicians and reliable, long-lasting solutions tailored to each customer's needs. While our pricing may sometimes be higher. it reflects the level of care, expertise and premium products we provide. If you need assistance in the future, please don't hesitate to reach out! Thank you again for considering us and taking the time t... read more

K W.'s profile image
K W. 
rating
a year ago

Hassler Heating installed our heating and air conditioning in 2015, 9 years ago. The system has never required any attention other than we have Hassler perform annual check up service. That appointment was scheduled by the office staff who are very professional and helpful. In October our service technician for the annual appointment was LaVaughn Bobo, Jr. On the morning of the appointment Hassler Heating sent me a picture of LaVaughn so I was very comfortable when he arrived. He inspected the air and heating systems ... read more

Business response:

Thank you so much for your great review, K W! We're glad that you were happy with the service that Keoki provided and that he was able to install parts. We will let him know of your great feedback. Thank you for choosing Hassler. We look forward to serving you again in the future! 

Frequently asked questions about Hassler Heating and Air Conditioning, LLC

How is Hassler Heating and Air Conditioning, LLC rated?

Hassler Heating and Air Conditioning, LLC has a 4.8 star rating with 844 reviews. 

When is Hassler Heating and Air Conditioning, LLC open?

Hassler Heating and Air Conditioning, LLC is open now. It will close at 4:30 p.m.