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Hassler Heating and Air Conditioning, LLC
- Heating & Air Conditioning/HVAC
- El Cerrito, CA
About this business
Location details
1537 S 56th St, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
I had a very positive service experience with Keoki who was thorough in his assessment, generous with his time and answers to my many questions, and effective with his maintenance and repair. We've relied on Hassler for our heating and cooling system for 15+ years and would like to recommend them to our neighbors and friends.
Business response:
Thank you for your kind words and long-time trust in Hassler, Pascal! We're so glad Keoki provided such a thorough and helpful service—your recommendation means the world to us, and we are here if you need anything!
Shout out to Jacky G of Hassler who came to service my furnace and who was an all around pleasure to talk to about the ins and outs of furnace maintenance. For anyone not regularly scheduling maintenance, it's a pretty cheap service ($90) for a pretty valuable benefit as your furnace gets older.
Business response:
Thanks for the 5-star review, Laurence! We're glad Jacky made your furnace maintenance visit both informative and enjoyable. Regular tune-ups are a smart move, and we appreciate you recognizing the value. We'll be sure to pass along your kind words!
This is to thank Hassler for being a first-rate company that did outstanding work on our house! The most recent job was installing a Carrier heat pump for cooling. The installers David and Jose were very professional: thorough about every task, thoughtful about their work and able to answers all of our questions. They were wonderful! We also thank Yami in Accounting for accurate and clear invoicing and friendly customer focus. We thank Gabe too for initially walking us through cooling options and getting us some good d... read more
Business response:
Thank you so much for your kind words! We're thrilled to hear that David, Jose, Yami, and Gabe made your experience such a positive one. We truly appreciate your trust in Hassler and are glad your home is now more comfortable. Enjoy your new heat pump!
A technician came and provided an estimate of over $800 to replace the pressure switch and capacitor, without guaranteeing that the issue would be resolved. He even suggested that I replace the entire furnace, which could cost up to $10,000. Concerned, I contacted PG&E to check the gas pressure. It turned out that the gas meter was faulty, and the problem had nothing to do with the furnace. I was nearly misled into spending $800 to $10,000 due to a misdiagnosis. Additionally, I was charged $89 for this service. Update: The ... read more
Business response:
Thank you for sharing your experience, Tuan. We sincerely apologize for the initial misdiagnosis and the stress it caused—we understand how concerning that must have been. We're glad our team was able to connect with you, address the issue, and make things right with a full refund. Your feedback is invaluable, and we're committed to being more thorough and transparent moving forward. Thank you for giving us the opportunity to make it right.
Our service was done by Jaqueline Green, an awesome bright smart worker who identified our problem, made appropriate recommendations, took pictures, communicated with the building owner our landlord, and led us to a healthier life. She plans to return and finish/follow up. We are very grateful , as I had been suffering from a cough and bronchitus and all that could have been caused by the dirty air I was breathing.
Business response:
Thank you so much for your kind words! We're thrilled to hear that Jaqueline provided such thorough and thoughtful service. It’s wonderful to know her work made a real difference in your health and comfort. We’ll be sure to pass along your appreciation. Wishing you continued health and clean air.
Good initial service, but actual install could have been cleaner. There were parts and scraps left after the install.
Business response:
Thank you for your feedback—we’re glad to hear the initial service met your expectations, but we're sorry to hear the installation cleanup fell short. That’s not the standard we aim for, and we appreciate you bringing it to our attention. We’ll use your input to improve and ensure a tidier experience moving forward. We appreciate you taking the time to review, Allen!
HASSLER Heating exemplities a business with protessionalism that all businesses should aspire to practice. I found their prices were on the higher end but signed a contract with them because of their knowledge and in-depth thought of my needs and concerns of heating and air quality in my home. Rich Flores worked out all the details of the project and I'm very grateful to him! I've been extremely happy with the installation and continue to be impressed by HASSLER personnel. Jaqueline Green, one of their Service Technicians, d... read more
Business response:
Thank you so much for your kind words and thoughtful review! We're honored you chose Hassler, and we're thrilled to hear that Rich and Jacqueline provided the level of care and expertise you deserve. It's always our goal to deliver not just great installations, but also a long-term commitment to your comfort and peace of mind. We'll be sure to share your appreciation with the team!
We had a wonderful experience with our technician from Hassler, Jacqueline Green who diagnosed the problem with our furnace, ordered the part needed and installed it with skill, efficiency and knowledge. 5 stars!!
Business response:
Thanks so much for the great review! We’re thrilled to hear Jacqueline took such good care of you. Glad your furnace is back up and running smoothly. 5 stars right back at you!
I can't say enough good things about Hassler. Everything from the Initial sales consult (shout out to Max Saephan, who is to trust) through the install and then the follow up... everything was of the highest quality. We trusted Hassler with a complete overhaul of our HVAC system. We have an old house, and needed our furnace pulled out (and replaced with a heat pump) along with a complete reworking of our ducting (including asbestos removal). Hassler did a flawless job and, what's more, they did it while we were away. We ... read more
Business response:
Thanks so much for the awesome review, Sacha! We’re really glad you had a great experience with Max and the rest of the team. Taking on a full HVAC upgrade—especially while you were out of town—takes trust, and we’re so grateful you put that trust in us. Enjoy the comfort of your new system!
Frequently asked questions about Hassler Heating and Air Conditioning, LLC
How is Hassler Heating and Air Conditioning, LLC rated?
Hassler Heating and Air Conditioning, LLC has a 4.8 star rating with 844 reviews.
When is Hassler Heating and Air Conditioning, LLC open?
Hassler Heating and Air Conditioning, LLC is closed now. It will open at 8:00 a.m.