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Hassler Heating and Air Conditioning, LLC
- Heating & Air Conditioning/HVAC
- El Cerrito, CA
About this business
Location details
1537 S 56th St, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Great guys to work with as we took a while to decide the right solution. Max gave us many options, and once we had the right one the team started. Malik and the guys were great. Efficient, courteous, in and out in 3 days. Great job
Hassler had to make over 10 return visits to correct their installment and make adjustments which I wasn't happy about but I have to say Jesus was super helpful, quickly fixed what was necessary and gave clear instructions. He was excellent.
Jesus from Hassler Heating came out for a maintenance visit for our Hassler- installed furnace, and to check our ducts for rodent damage. He patiently showed us the steps involved in checking the furnace and ducts, and advised us on ways to prolong the life of our furnace. We learned so much - we really appreciated his clear and knowledgeable explanations and professional demeanor!
Business response:
Thank you so much for your kind words, Jane! We’re thrilled to hear that Jesus provided such a thorough and informative maintenance visit. Taking the time to walk you through the process and share helpful tips is exactly the level of service we strive for. Thanks again for choosing Hassle and we’re always here if you need anything!
After posting a review of a bad experience in Nov/Dec/Jan with the install of a new gas-powered furnace, the leadership responded and addressed my issues proactively. They returned to my home, updated the PVC exhaust to be well installed and properly placed, replaced the damaged fascia on the equipment, did their best to remove all stains, and were professional throughout. They communicated clearly, showed up on time, left on time, and followed up to confirm there were no open issues. It was exactly what I had imagined the e... read more
Business response:
We’re genuinely sorry for your experience. What you described is not the level of workmanship, communication, or accountability we expect from ourselves, and we understand why this was deeply frustrating, especially on a brand-new system. You’re absolutely right to expect a clean, fully functional, code-compliant installation, proper handoff, and a clear owner walkthrough. Falling short on installation quality, damage prevention, jobsite cleanliness, and follow-through is unacceptable, and we regret the disruption, stress,... read more
It was a great experience to work with Jesus Ulloa of Hassler to figure out what was wrong with my furnace and how to proceed. He was very knowledgeable and helpful in my making a decision about what to do. I am confident that I was given good information. He was also friendly and performed an extra task to help me. I highly recommend his services.
Business response:
Thank you, Joan so much for taking the time to give us 5-stars and your kind words about Jesus. We will make sure to pass them along to him and please don't hesitate to reach out should you need us in the future!
Jesus Ulloa came out to clean my blower motor. I was with him every step of the way and he showed me the whole process of what it takes to remove and clean the blower motor assembly. He did a great job, highly recommend Jesus with Hassler
Hassler installed a new furnace for me. Fast work and excellent customer service. Highly recommended.
Business response:
We appreciate you, Fred for taking the time to give us 5-stars! We are glad you are staying warm on these cold nights!
Excellent advisors and installers. Very efficient operation. Installers wore clean uniforms. Equipment well installed and operating correctly. Very trustworthy. Kept me well informed throughout.
Business response:
Thank you for such a kind review, Bob! We are so happy that you are pleased with your system. Please don't hesitate to reach out should you need us!
Their representative asked all the correct questions and was courteous as well. The project was completed in the manner expected. New system performance exceeds expectations.
Business response:
Thank you, Wil for taking the time to give us a 5-star review! We are so happy you are pleased with your new system. Don't hesitate to reach out should you need us!
Frequently asked questions about Hassler Heating and Air Conditioning, LLC
How is Hassler Heating and Air Conditioning, LLC rated?
Hassler Heating and Air Conditioning, LLC has a 4.8 star rating with 844 reviews.
When is Hassler Heating and Air Conditioning, LLC open?
Hassler Heating and Air Conditioning, LLC is open now. It will close at 4:30 p.m.