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Hassler Heating and Air Conditioning, LLC
- Heating & Air Conditioning/HVAC
- El Cerrito, CA
About this business
Location details
1537 S 56th St, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
It was a great experience to work with Jesus Ulloa of Hassler to figure out what was wrong with my furnace and how to proceed. He was very knowledgeable and helpful in my making a decision about what to do. I am confident that I was given good information. He was also friendly and performed an extra task to help me. I highly recommend his services.
Business response:
Thank you, Joan so much for taking the time to give us 5-stars and your kind words about Jesus. We will make sure to pass them along to him and please don't hesitate to reach out should you need us in the future!
Jesus Ulloa came out to clean my blower motor. I was with him every step of the way and he showed me the whole process of what it takes to remove and clean the blower motor assembly. He did a great job, highly recommend Jesus with Hassler
Hassler installed a new furnace for me. Fast work and excellent customer service. Highly recommended.
Business response:
We appreciate you, Fred for taking the time to give us 5-stars! We are glad you are staying warm on these cold nights!
Excellent advisors and installers. Very efficient operation. Installers wore clean uniforms. Equipment well installed and operating correctly. Very trustworthy. Kept me well informed throughout.
Business response:
Thank you for such a kind review, Bob! We are so happy that you are pleased with your system. Please don't hesitate to reach out should you need us!
Their representative asked all the correct questions and was courteous as well. The project was completed in the manner expected. New system performance exceeds expectations.
Business response:
Thank you, Wil for taking the time to give us a 5-star review! We are so happy you are pleased with your new system. Don't hesitate to reach out should you need us!
Great service. They upgraded my heating to heat pumps - did a great job and let me know what was going on. And the result is wonderful! They cleaned all the ducts and my house is so comfortable. Punctual and polite and best of all competent,
Business response:
Thank you so much, Deirdre for the 5-star review! We are so happy to hear your home is comfortable and we appreciate the wonderful feedback.
We have been enthusiastic trusting customers of Hassler Heating services since 2010. They have provided a myriad of heating and cooling services. Our most recent experience was with Tevita who created, added and installed a duct in our entry hall of our 1912 Craftsman. He was punctual, knowledgeable, personable and fastidious. We are thrilled and oh so warm. Thank you, Tevita and Hassler Heating! Christine K. Oakland
Business response:
Thank you so much for your continued trust since 2010, Christine! We truly appreciate it. We’re thrilled to hear Tevita provided such great service and helped make your home warm and comfortable. We’ll be sure to pass along your kind words, and we look forward to continuing to take care of your home!
We were looking for a Heating and Air Conditioning company to check our heater when it just stopped working. I did not know who to call in the Bay Area. While I did not have to call, after looking at the reviews and seeing the response of Hassler to the poor reviews offering to make it right, I will use Hassler in the future. Hassler, you are in my contacts and if we need help in the future, we'll give you a call.
Business response:
Thank you for your kind words and for recognizing our commitment to our customers! We’re grateful you took the time to read through reviews and appreciate your confidence in Hassler. We’re honored to be in your contacts and look forward to being there whenever you need us in the future.
I am updating my review as they reached out to me and rectified the issues from the original install. I now have matching thermostats (and Tony helped me set up the app to control them, thanks!). I also have had a new duct/vent installed to my office, which is especially nice. I wish it all had been handled the first time, but I appreciate their efforts in making me satisfied and checking back with me to make sure it's all working as it should.
Business response:
We’re sorry to learn that your experience did not meet expectations, Steve, and we appreciate you bringing this to our attention. This falls short of the standard of service we hold ourselves to at Hassler Heating & Air Conditioning. A member of our management team will contact you within 24 hours or less to better understand the situation and work toward a satisfactory resolution.
Frequently asked questions about Hassler Heating and Air Conditioning, LLC
How is Hassler Heating and Air Conditioning, LLC rated?
Hassler Heating and Air Conditioning, LLC has a 4.8 star rating with 784 reviews.
When is Hassler Heating and Air Conditioning, LLC open?
Hassler Heating and Air Conditioning, LLC is closed now. It will open at 7:30 a.m.