Heartlands Care & Nursing Home - Country Court

4.4

Assisted Living Facilities
Birmingham

About this business

Wellness Assisted Living Facilities

Location details

50 Broadstone Road, Yardley, Birmingham, B26 2BN, United Kingdom

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4.4125 reviews

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Gail M

a week ago

on behalf of our Mother - we are very impressed with the cleanliness of the home. The staff are very professional and friendly. The atmosphere of the home is very relaxed and welcoming.

Business response:

Thank you for taking the time to leave a review for Heartlands Care & Nursing Home. We are delighted to hear how pleased you are with the standards of care and cleanliness.

Elaine H

a week ago

You couldn't wish for a more positive experience at such a stressful time. From the first time I contacted Heartlands they were warm caring and helpful. They understand they care and they are patient. They are not just workers at a care home they are friends of both the residents and their families

Business response:

Thank you for your lovely review of Heartlands Care & Nursing Home. We're glad to hear you had a positive experience with us.

P H

a month ago

Lovely friendly staff that provide a very caring environment. Each visit to see mother is a pleasurable experience with the reassurance that she is being cared for by a wonderful team.i find each and every member of the team approachable and friendly, obviously a standard set and managed by the great leadership team.Thank you all

Business response:

Thank you so much for taking the time to leave such a lovely review. It means a great deal to the whole team to hear that you feel your mother is being cared for in such a warm, friendly and caring environment. We are delighted that you find our team approachable and that you enjoy your visits to see your mother.

S A

4 months ago

The care received since moving into Heartland Care Home has been fantastic, the carers, management and activity staff are always friendly and polite. The care home is always clean and tidy, and the variety of meals and snacks are great.

Business response:

Thank you for leaving a review and recommendation for Heartlands Nursing Home. It is wonderful to hear that you are so happy with our care for your loved one.

S A

4 months ago

Business response:

Thank you for leaving a review and recommendation for Heartlands Nursing Home. It is wonderful to hear that you are so happy with our care for your loved one.

P H

10 months ago

The transition from a rehab facility to Heartlands was flawless. Mother received the best care and attention from the team. The attention to detail in making mother feel welcome was tremendous. The professionalism and caring from all the staff we engaged with must be applauded. Every single one of them treated us like family, making the whole experience a pleasant one. Thank you.

Business response:

Thank you so much for your kind words, we are happy to make your family and loved one feel so comfortable. We are honoured to care for your Mum.

John F

a year ago

I can't say enough nice things about this home and particularly the management. They are the loveliest staff team you could ever meet. My aunt and I have been visiting my uncle in the home for over 18 months now and we now feel like family. The home manager is amazing shes so professional but so fair and robust in her approach, she will have your back when needed. The rest of the staff from the care team, the cleaners, and everyone are so friendly and approachable. My uncles care is second to none, yes there's been a few sma... read more

Business response:

Thank you for taking the time to leave a review for Heartlands Care & Nursing Home. We are delighted to hear how happy you are with our staff team and their care of your Uncle.

T T

a year ago

Fantastic 10/10

Business response:

Thank you for your glowing review of Heartlands Care and Nursing Home. Our staff team always strives to go above and beyond, and your feedback means a lot.

C M

a year ago

I think over all everything is lovely and clean and the care is very good. The food are very good. They try to get as many of the residents to involve in the activities.

Business response:

Thank you for your kind review. We're delighted to hear that you appreciate the care, cleanliness, and activities we provide. Your feedback means a lot to us!