Heartlands Care & Nursing Home - Country Court

Susan S 

on Carehome.co.uk

6 years ago

My mother is a dementia resident at Heartlands Care Home and, having viewed several other residential care homes with some despondency, eventually found Heartlands, and the decision to place her there has not been regretted. She is happy, safe, well looked after and treated with the dignity she deserves. The care staff go above and beyond to make sure the residents are well cared for, feel valued, feel they are part of an extended family, and are kept occupied with various activities. The surroundings are lovely, always clea... read more

Fiona H 

on Carehome.co.uk

7 years ago

This is a wonderful home. I cannot thank the staff enough for the love and care they show to my nan. It was so hard on all of us to see her go into a home. The first home she went in to was appalling and we felt so guilty that she had not been treated with dignity, Heartlands go above and beyond and she is so happy now. For the first time in years, myself and my mum have been able to sleep. She really enjoys the activities and we love to see her taking part and having fun. The home is beautiful and always so clean. We would ... read more

Margaret J 

on Carehome.co.uk

7 years ago

I am extremely impressed by what I have seen. Excellent staff and management. My brother-in-law has really settled and improved here. I would love to move in myself. 

Steven B 

on Carehome.co.uk

7 years ago

I have found all members of staff very helpful and easy to communicate with, they are welcoming, pleasant, and professional. 

Dawn F 

on Carehome.co.uk

7 years ago

I would like to congratulate Heartlands care home for their hard work, friendliness and commitment to providing outstanding care. My father has been in two previous homes and not once did I ever see him looking so well, clean and tidy. For the first time in two years, I came away with 100% peace of mind and reassurance and slept like a baby. Thank you, so much. 

Janet J 

on Carehome.co.uk

7 years ago

Mom arrived at the care home on 17th December 2018. We viewed a number of other homes in the area but Heartlands offered the best facilities by far. Mom was welcomed by all of the staff who treated her with respect and dignity. This is a well designed, well managed and well-run facility. All of the staff are helpful and friendly and appear to have moms best interests in mind in all that they do. The food is ok. Mom will say that the tea time food is sometimes poor especially the sandwiches. I have taken control of the laundr... read more

Stephanie L 

on Carehome.co.uk

7 years ago

It would be good to see more people with capacity on the residential floor. Staff and management are terrific! Keep up the great work. Thank you! 

Margarita A 

on Carehome.co.uk

7 years ago

The care and attention my mom receives from this care home is 100%. I would recommend this home to everyone who needs care, from carers, to hospitality and all other staff who work in the home everyone is very helpful and answer any questions you ask. All I can say is a big thank you to all the staff and carers. 

Michael M 

on Carehome.co.uk

7 years ago

Staff are all very professional, friendly and helpful. Management are always open to suggestions. Food is a good variety. It's lovely that the home always smells fresh.