Heartlands Care & Nursing Home - Country Court

April H 

on Carehome.co.uk

7 years ago

As soon as we entered Heartlands nursing home we knew that this was the right home for our friend. As soon as you walk into reception you are met with a warm welcome. The management are extremely helpful and made you feel at ease, and can go and talk to them at any time, it's great to see that they are involved with both staff and residents' well being and not just sat in an office. The cleanliness of the home is exceptional, ALL staff from the management, cleaners, carers and nursing staff, are very approachable, profession... read more

Debra L 

on Carehome.co.uk

7 years ago

My dad was diagnosed with widespread cancer and given 4-6 weeks to live. I stayed with him for 7 days and nights and I never went home, the staff looked after me and dad like we were family, they were fantastic. Dad died after 10 days. The home management were two lovely ladies and a lot of the staff came to dads funeral. I will never be able to thank them enough. 

Colin W 

on Carehome.co.uk

7 years ago

In my opinion, Heartlands Care Home is an outstanding facility and I would highly recommend it to other service users. The Care Home is extremely well managed, creating a safe friendly environment for residents, staff and their families. Staff are exceptionally kind and caring and resolve any issues promptly and efficiently and their dedication and devotion to ensuring that residents are happy, active and enjoying life is magnificent. The home offers a range of stimulating and creative activities during the day and all areas... read more

Lesley A 

on Carehome.co.uk

7 years ago

Staff are very caring and after only two weeks have built up a good relationship with mum. Mum enjoys the smart environment and the activities mum no longer calls me for help as the staff are able to meet her needs. 

S W 

on Carehome.co.uk

7 years ago

Excellent care home. Extremely good facilities. Superb staff. Superior rooms. Extremely clean. 

Joanne M 

on Carehome.co.uk

8 years ago

Excellent staff with great communication. Caring home and staff. Spotless clean. Offers a safe and friendly environment. 

Tracey P 

on Carehome.co.uk

8 years ago

After making the difficult decision for mom to go into a care home we set out to find one to meet her needs. From the moment we walked in to look at the home we knew this is the place for mom An Administrator assisted us with all the information and paperwork to get mom moved from hospital to the home. The manager sat down with us as a family and reassured us that mom would be cared for and her complex needs would be met. All the staff are friendly and happy on mom's arrival. We can see the difference in mom, she's happy, co... read more

Brian V 

on Carehome.co.uk

8 years ago

My mother is a resident of Heartlands Care Home. She seems to be quite settled and happy. We believe she gets adequate care and attention to her care and needs. The home is very well lead by management and the staff who are always pleasant and helpful when we visit. We get regular updates and reviews on my mothers care. I feel this reflects on staff and management working as a team. 

Elaine S 

on Carehome.co.uk

8 years ago

Care home is run very well. My mother is well looked after. The staff are very nice and caring. Lots of activities for residents.