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50 Broadstone Road, Yardley, Birmingham, B26 2BN, United Kingdom
Get directionsHeartlands Care & Nursing Home is amazing! From the moment I entered the building, the reception staff were welcoming, smiling, knowledgeable, and friendly. My partner and I were shown around all 3 floors and told about what each floor cared for, as we were looking for somewhere for my Mother-in-law. The facilities they have for the residents, regardless of whether they are able-bodied or bed-bound are brilliant. They have arts/crafts, singers, and bingo. The ladies can also have their nails/hair done. The men can have their... read more
My uncle has recently moved into Heartlands Care Home with relatively short notice after a period of illness in the hospital made it clear that it was not practical for him to return to his own home. The team at Heartlands were reassuringly supportive and proactive in assessing him promptly and transferring him from the hospital, whilst keeping us updated throughout. Since his arrival, he has been provided with such care and attention that we can see he has quickly settled, and we look forward to seeing much more of him now ... read more
Business response:
Thank you for taking the time to leave a heartfelt review. Your kind words mean a lot to us and will be shared with the staff at Heartlands Care & Nursing Home. Your uncle has quickly become one of our much loved family and we look forward to welcoming you again. Kind Regards.
Since my husband has been getting care at County Court. He has gone from not being able to walk to walking again, with help from carers. They restored his confidence to walk, he kept falling and lost his confidence. I can't praise the carers enough, they are friendly and professional and bring joy to the residents. I will wholeheartedly recommend the County Court Group. They bring dignity to dementia residents. Thank you.
Business response:
Thank you so much for your kind words and feedback. We appreciate you taking the time to leave your review for Heartlands Care and Nursing Home. It is our pleasure to care for your husband and have him here as part of our family. Your comments will be passed on to the staff team. Best regards.
It has been a lovely experience for my nan although I was sat on the phone for half an hour just to find out how my nan is and she was sitting there filing her nails, but thank you to this lovely care home.
Business response:
Thank you for taking the time to leave a review for Heartlands Care & Nursing Home, we are delighted your relative has settled in so well with us.
We chose this care home for Mom because we believed it was the best one we had seen and was Mom's first choice. So we were so pleased when we were offered a room for Mom. Since Mom has been in here, she has been looked after really well and all of the staff are so nice and work really hard. So we are all so pleased we made the right choice. Keep up all your good work.
Business response:
Thank you for taking the time to leave a review for Heartlands Care & Nursing Home. We are delighted to care for your mother here at Heartlands and so pleased she has settled in well and you are happy with our care.
My mother came into care with you guys last year. I have seen a massive improvement in my mom as I did last year even better as she's settled in now. I cannot believe how she has settled in so well and looks so well in her apprentice you do and have done a great job looking after her love you guys keep up the brilliant work 5 stars.
Business response:
Thank you so much for taking time to review Heartlands Nursing Home. It is lovely to hear how happy you were with the care and support we offered Mom.
My mom has now passed away but she ended the last 16 months of her life at Heartlands Care & Nursing Home and was very happy and content. Every member of staff looks after Mum to a very high standard and both she and I were happy with the service, it took a lot of worry off my knowing she was safe 24 hours a day in a lovely, clean, warm, friendly environment.
Mom moved into Heartlands in September 2018, she was very well looked after with care, dignity and love, and was always kept clean and fresh. Mom settled in very well, the staff and other residents became an extended family to her. There was no strict regime, this allowed residents to relax and completely feel this was their home. I don't think Mom could have moved into a better place to spend the rest of her days. Heartlands is a modern, spacious and clean home. Bedrooms are also spacious with nice furnishings and en suite ... read more
The care given here to the residents and their families is excellent. Any untoward medical issues are dealt with promptly and professionally while keeping the family informed. Socially the residents are well catered for with special events celebrated, eg the Jubilee. The staff are all very friendly, welcoming and helpful.
Business response:
Thank you for taking the time to write a review for Heartlands Care & Nursing Home. It is wonderful to hear how happy you are with our care at Heartlands, it is our pleasure to care for your friend as part of our family here.
Heartlands Care & Nursing Home - Country Court has a 4.4 star rating with 126 reviews.
Heartlands Care & Nursing Home - Country Court is open now. It is open 24/7.