Heartlands Care & Nursing Home - Country Court

Ian D 

on Carehome.co.uk

3 years ago

We chose this care home for Mom because we believed it was the best one we had seen and was Mom's first choice. So we were so pleased when we were offered a room for Mom. Since Mom has been in here, she has been looked after really well and all of the staff are so nice and work really hard. So we are all so pleased we made the right choice. Keep up all your good work. 

Martin T 

on Carehome.co.uk

3 years ago

My mother came into care with you guys last year. I have seen a massive improvement in my mom as I did last year even better as she's settled in now. I cannot believe how she has settled in so well and looks so well in her apprentice you do and have done a great job looking after her love you guys keep up the brilliant work 5 stars. 

C N 

on Carehome.co.uk

3 years ago

My mom has now passed away but she ended the last 16 months of her life at Heartlands Care & Nursing Home and was very happy and content. Every member of staff looks after Mum to a very high standard and both she and I were happy with the service, it took a lot of worry off my knowing she was safe 24 hours a day in a lovely, clean, warm, friendly environment. 

Maxine W 

on Carehome.co.uk

3 years ago

Mom moved into Heartlands in September 2018, she was very well looked after with care, dignity and love, and was always kept clean and fresh. Mom settled in very well, the staff and other residents became an extended family to her. There was no strict regime, this allowed residents to relax and completely feel this was their home. I don't think Mom could have moved into a better place to spend the rest of her days. Heartlands is a modern, spacious and clean home. Bedrooms are also spacious with nice furnishings and en suite ... read more

J B 

on Carehome.co.uk

4 years ago

The care given here to the residents and their families is excellent. Any untoward medical issues are dealt with promptly and professionally while keeping the family informed. Socially the residents are well catered for with special events celebrated, eg the Jubilee. The staff are all very friendly, welcoming and helpful. 

Kevin G 

on Carehome.co.uk

4 years ago

To whom it may concern, I must convey my sincerest praise for the care team at Heartland's care home. My mother has been treated with superb care and compassion since arriving at the home in April and at all times endeavouring to maintain her dignity. The efforts the team went to, to entertain both the residents and their families over the Jubilee weekend were extraordinary and we had a lovely 2 days on-site at the care home. My husband and I have gained so much peace of mind knowing she is being looked after to the level sh... read more

Debbie P 

on Carehome.co.uk

4 years ago

All the Staff pulled out all the stops for entertainment over the Jubilee weekend, it must have taken months of planning alongside their normal day-to-day jobs. Well done everyone. Mom has been at Heartlands for just over a year now and seemed to be very unsettled at first. There's a major difference from independent living to living in a Care Home. The staff are all lovely and nothing is too much trouble. Also very good at keeping family updated on any health changes etc. I'm not saying it's perfect as things rarely are but... read more

Stephanie B 

on Carehome.co.uk

4 years ago

This care home have been fabulous with our sister. She is severely disabled and they have treated her with mutual respect and care giving her new found dignity. The Manager has really helped with the whole process and you could not ask for any more assistance and thoughtfulness in this care home. Thank you to all the staff. 

Anita O 

on Carehome.co.uk

4 years ago

It was a worrying moment when my mother-in-law reached the stage of needing to go into care, but we had no reason to worry because we were fortunate enough to obtain a place for her at Heartlands Care & Nursing Home and, since she moved in at the start of 2022, I find I can't, in all honesty, sing the praises of Heartlands Care & Nursing Home loud enough to warrant what they deserve. The care and compassion they show to her is amazing, they are so patient with her. The staff are brilliant, all of them seem very committed to ... read more