Heartlands Care & Nursing Home - Country Court

Brendan C 

on Carehome.co.uk

9 years ago

I can honestly say that since the years my cousin has been here at this care home that I have no complaints to make about him or the staff he gets well looked after. 

Anthony E 

on Carehome.co.uk

9 years ago

Because the home is in the transition from old to new at the moment. Some of the answers (i.e state of rooms etc) will not be a true reflection of existing facilities. But overall, staff and carers attitudes are excellent and give you great peace of mind about residents comfort and dignity. 

Doris W 

on Carehome.co.uk

9 years ago

I find the care home staff very helpful and polite. The food is very good, I feel safe and sound. I would recommend the care home to others. 

B V 

on Carehome.co.uk

9 years ago

The review went well any concerns were listened to and acted on straight away. Able to voice my opinion openly through, meaningful discussion. 

Paul S 

on Carehome.co.uk

9 years ago

Staff members are pleasant and caring and interact positively with residents. Although the home is undergoing extensive building work at present good standards of care are still being met. Staff members are approachable and will help with any enquiry we may have. My mother has and will I am sure, continue to receive a high standard of care. 

Pamela S 

on Carehome.co.uk

9 years ago

Our mam seems to be getting stronger and more alert of late. She is well cared for and appears to be relaxed and content. 

R S 

on Carehome.co.uk

9 years ago

My mother is well cared for and is happy and content. 

Peter C 

on Carehome.co.uk

10 years ago

Dad has been resident at Heartlands Care Home for 3 months now. It appears to be a cheerful, caring place. Particularly impressed with a professional attitude to medication and organisation of activities. Friendly and helpful staff. 

M B 

on Carehome.co.uk

2 years ago

The sink in the en-suite shower room blocked up for well over a month and is still not fixed! Not allowed small fridge in room, so food and fruit often goes off and gets mouldy. Clothes go missing when given in for washing, so have to hand wash in the room. No translators are available to communicate with staff. Personal belongings go missing from the room. Do not cater for food I would like to eat.