Heartlands Care & Nursing Home - Country Court

Phil H 

on Carehome.co.uk

5 years ago

We had no idea what would be the outcome of my uncle going into care and we didn't deliberately choose Heartlands care home but you'd never believe how glad and grateful we, the family, are that we're with Heartlands. The team are absolutely brilliant and are such great caring people with a special mention for the staff member who smoothed out every problem and concern for the family, nothing is ever too much trouble for the team. The home features regularly on Facebook and we get to see the daily activities that have taken ... read more

Jackie S 

on Carehome.co.uk

5 years ago

My mom has been here for over six months and she has settled in very well. I am so glad we chose this home for her as they have shown understanding, compassion and true care for her happiness and well being. The environment is lovely and the staff are always there to help whatever the request. There is a warm welcome on every visit and I cannot think of a better place for my mom to be. 

Alison W 

on Carehome.co.uk

5 years ago

Great friendly home with lots of lovely staff. Always helpful. They do lots of things like baking, crafts and singing with the residents. 

Eric G 

on Carehome.co.uk

5 years ago

This was our family's first experience of a care home and from first to last we have been impressed with the professionalism, care and friendliness shown by all members of staff. They made our father feel totally at home and really tended him thoughtfully and considerately. The staff and management always make you feel welcome and go the extra mile for the residents. We would have no hesitation in recommending Heartlands Care Home. 

Sheelpa K 

on Carehome.co.uk

5 years ago

Having had a bad experience with another care provider, as a family, we have been very pleased with the service my father is receiving. The home is friendly and everyone from management though to all support staff and careers are friendly and they genuinely care and attempt to put a smile on the face of the residents. 

Wendy W 

on Carehome.co.uk

5 years ago

Having recently moved my husband who has Alzheimers into Heartlands for respite care, I have been really impressed with the environment and accommodation. The care and support provided by the staff and management team has been excellent not only for my husband but also to myself at a difficult time. It feels like one big family. 

Susan S 

on Carehome.co.uk

5 years ago

My mother is a dementia resident at Heartlands Care Home and, having viewed several other residential care homes with some despondency, eventually found Heartlands, and the decision to place her there has not been regretted. She is happy, safe, well looked after and treated with the dignity she deserves. The care staff go above and beyond to make sure the residents are well cared for, feel valued, feel they are part of an extended family, and are kept occupied with various activities. The surroundings are lovely, always clea... read more

Fiona H 

on Carehome.co.uk

6 years ago

This is a wonderful home. I cannot thank the staff enough for the love and care they show to my nan. It was so hard on all of us to see her go into a home. The first home she went in to was appalling and we felt so guilty that she had not been treated with dignity, Heartlands go above and beyond and she is so happy now. For the first time in years, myself and my mum have been able to sleep. She really enjoys the activities and we love to see her taking part and having fun. The home is beautiful and always so clean. We would ... read more

Margaret J 

on Carehome.co.uk

6 years ago

I am extremely impressed by what I have seen. Excellent staff and management. My brother-in-law has really settled and improved here. I would love to move in myself.