Heartlands Care & Nursing Home - Country Court

Joanne M 

on Carehome.co.uk

8 years ago

Excellent staff with great communication. Caring home and staff. Spotless clean. Offers a safe and friendly environment. 

Tracey P 

on Carehome.co.uk

8 years ago

After making the difficult decision for mom to go into a care home we set out to find one to meet her needs. From the moment we walked in to look at the home we knew this is the place for mom An Administrator assisted us with all the information and paperwork to get mom moved from hospital to the home. The manager sat down with us as a family and reassured us that mom would be cared for and her complex needs would be met. All the staff are friendly and happy on mom's arrival. We can see the difference in mom, she's happy, co... read more

Brian V 

on Carehome.co.uk

8 years ago

My mother is a resident of Heartlands Care Home. She seems to be quite settled and happy. We believe she gets adequate care and attention to her care and needs. The home is very well lead by management and the staff who are always pleasant and helpful when we visit. We get regular updates and reviews on my mothers care. I feel this reflects on staff and management working as a team. 

Elaine S 

on Carehome.co.uk

8 years ago

Care home is run very well. My mother is well looked after. The staff are very nice and caring. Lots of activities for residents. 

C E 

on Carehome.co.uk

8 years ago

The recent move into the new building now provides a very clean and pleasant situation for both the residents and visitors. The facilities and conditions are excellent and the staff very friendly and helpful. 

Marion V 

on Carehome.co.uk

8 years ago

The new manager has made a positive difference to this nursing home. The new building is wonderful and the staff are caring and very helpful. 

David M 

on Carehome.co.uk

8 years ago

Dad is very well looked after he is always clean and well dressed. I think the staff are always welcoming and helpful, and always keep us informed over dads health. 

Shirley B 

on Carehome.co.uk

8 years ago

The review I felt went very well, very informative and caring. Help would be on hand as and when needed. I thought the people giving the review were showing great interest and very obliging. I find the staff very caring and I feel I can go and ask if I need to know anything. 

Linda W 

on Carehome.co.uk

8 years ago

I was very happy to find this home for my mum. It is a very homely place. The staff made you feel very welcome. I was happy with the care my mother received there. All the people that were residents seemed happy to be there. At the end of her life, my Mum was treated with dignity and respect. There were also lots of activities for the people to do there.