Heartlands Care & Nursing Home - Country Court

4.4

Assisted Living Facilities
Birmingham

About this business

Wellness Assisted Living Facilities

Location details

50 Broadstone Road, Yardley, Birmingham, B26 2BN, United Kingdom

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4.4126 reviews

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B M

2 years ago

The care home is a warm and pleasant environment, it is spotlessly clean. All the staff are friendly, nothing is too much trouble. There is a great variety and choice of food and activities. I have peace of mind since getting to know the team and would recommend the home to anyone.

Business response:

Thank you for your kind words about our home. We are so pleased that you and Mum are comfortable and happy.

Julie D

2 years ago

We as a family are so pleased with the care our mom has received in the past 5 months of her stay. All of the staff are so caring and the daily activities the team provides for the residents are fantastic. We would have no hesitation in recommending this lovely home.

Business response:

Thank you so much for your kind words, It is a pleasure to be able to care for your Mum. I will share your lovely message with the team at Heartlands.

S E

2 years ago

Heartlands is brilliant. My dear cousin has settled so well. The quality of care is excellent in every way. My cousin is happy and relaxed. She is engaged in activities and kept active through trips and activities. The staff are superb- skilled, caring and kind.

Business response:

Thank you so much for your kind words, I will share this with the team at Heartlands. We are so happy we are able to provide the care your cousin needs and requirements.

J M

2 years ago

Heartlands is caring and the staff are so welcoming and show empathy. Nothing is too much trouble, all staff are very supportive and understanding. Home is sparkling clean!

Business response:

Thank you so much for your kind words, Your support means a lot to us and we are so happy we are able to help and support you and your loved ones.

David S

2 years ago

We cannot thank the staff enough at Heartlands Care & Nursing Home for the care and compassion they showed my mom. Once Mom settled in the home, she was more relaxed and made some friends. Nothing was too much for the staff when it came to looking after Mom. Getting Mom into the home was made easy by all the management at the home. I would recommend this home to other people if they were looking for a care home for one of their family members.

Business response:

Thank you so much for your kind words. It was a pleasure and a privilege to care for your mum in the Heartlands Care Home, and it was great to get to know you all as a family.

A D

2 years ago

Many thanks for the care, compassion and dignity shown to our father in the short time he was with you. It was very comforting to know he was in such caring and safe hands. I would also like to thank all the staff for the friendly and caring manner they treated our family.

Business response:

Thank you for taking the time to write a review for Heartlands Care and Nursing Home. Your kind words and feedback are appreciated and it was a pleasure caring for your Father for the short time he was with us. Your comments will be shared with the staff.

Ronnie T

2 years ago

My dad was in the Heartlands Care Home, the care and attention he received was amazing, if ever you needed a home for your loved ones to stay this is the care home to pick, the care they also gave us as a family was second to none, from reception to all the care staff they went above and beyond, I really cannot praise the care team enough.

Dorothy T

2 years ago

My father was brought into Heartlands Care as end of life. The care he received was amazing. The staff go above and beyond with him but also with us as a family. We had some rough days but there was always someone for a cuddle and a chat. I would recommend your beautiful home. It has so many lovely features. You are all amazing and made my dad's passing so nice, with people who genuinely care so thank you from the bottom of our heart, never change.

Business response:

Thank you for taking the time to fill out a review for Heartlands Care and Nursing Home, especially at this time. Your lovely words are appreciated and will be shared with the staff team. Warmest regards

Helen W

2 years ago

My mum has been in the home since September 23. The staff are welcoming and lovely to deal with. Mum's room is spacious with ensuite. The food is good and served on time. The nurses and managers are professional and caring. All of the staff are nice to deal with from the receptionist to the cleaners and hospitality. The place is kept spotless, and my friend after visiting Mum, said it was like a hotel. I would highly recommend Heartlands to anyone seeking a care/nursing facility for a relative or friend.