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Heartlands Care & Nursing Home - Country Court

4.4

Assisted Living Facilities
Birmingham

About this business

Wellness Assisted Living Facilities

Location details

50 Broadstone Road, Yardley, Birmingham, B26 2BN, United Kingdom

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4.4119 reviews

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Dorothy T

a year ago

My father was brought into Heartlands Care as end of life. The care he received was amazing. The staff go above and beyond with him but also with us as a family. We had some rough days but there was always someone for a cuddle and a chat. I would recommend your beautiful home. It has so many lovely features. You are all amazing and made my dad's passing so nice, with people who genuinely care so thank you from the bottom of our heart, never change.

Business response:

Thank you for taking the time to fill out a review for Heartlands Care and Nursing Home, especially at this time. Your lovely words are appreciated and will be shared with the staff team. Warmest regards

Helen W

a year ago

My mum has been in the home since September 23. The staff are welcoming and lovely to deal with. Mum's room is spacious with ensuite. The food is good and served on time. The nurses and managers are professional and caring. All of the staff are nice to deal with from the receptionist to the cleaners and hospitality. The place is kept spotless, and my friend after visiting Mum, said it was like a hotel. I would highly recommend Heartlands to anyone seeking a care/nursing facility for a relative or friend.

Julie W

a year ago

Heartlands Care & Nursing Home is amazing! From the moment I entered the building, the reception staff were welcoming, smiling, knowledgeable, and friendly. My partner and I were shown around all 3 floors and told about what each floor cared for, as we were looking for somewhere for my Mother-in-law. The facilities they have for the residents, regardless of whether they are able-bodied or bed-bound are brilliant. They have arts/crafts, singers, and bingo. The ladies can also have their nails/hair done. The men can have their... read more

Paul G

a year ago

My uncle has recently moved into Heartlands Care Home with relatively short notice after a period of illness in the hospital made it clear that it was not practical for him to return to his own home. The team at Heartlands were reassuringly supportive and proactive in assessing him promptly and transferring him from the hospital, whilst keeping us updated throughout. Since his arrival, he has been provided with such care and attention that we can see he has quickly settled, and we look forward to seeing much more of him now ... read more

Business response:

Thank you for taking the time to leave a heartfelt review. Your kind words mean a lot to us and will be shared with the staff at Heartlands Care & Nursing Home. Your uncle has quickly become one of our much loved family and we look forward to welcoming you again. Kind Regards.

S P

2 years ago

Since my husband has been getting care at County Court. He has gone from not being able to walk to walking again, with help from carers. They restored his confidence to walk, he kept falling and lost his confidence. I can't praise the carers enough, they are friendly and professional and bring joy to the residents. I will wholeheartedly recommend the County Court Group. They bring dignity to dementia residents. Thank you.

Business response:

Thank you so much for your kind words and feedback. We appreciate you taking the time to leave your review for Heartlands Care and Nursing Home. It is our pleasure to care for your husband and have him here as part of our family. Your comments will be passed on to the staff team. Best regards.

E D

2 years ago

It has been a lovely experience for my nan although I was sat on the phone for half an hour just to find out how my nan is and she was sitting there filing her nails, but thank you to this lovely care home.

Business response:

Thank you for taking the time to leave a review for Heartlands Care & Nursing Home, we are delighted your relative has settled in so well with us.

Ian D

2 years ago

We chose this care home for Mom because we believed it was the best one we had seen and was Mom's first choice. So we were so pleased when we were offered a room for Mom. Since Mom has been in here, she has been looked after really well and all of the staff are so nice and work really hard. So we are all so pleased we made the right choice. Keep up all your good work.

Business response:

Thank you for taking the time to leave a review for Heartlands Care & Nursing Home. We are delighted to care for your mother here at Heartlands and so pleased she has settled in well and you are happy with our care.

Martin T

2 years ago

My mother came into care with you guys last year. I have seen a massive improvement in my mom as I did last year even better as she's settled in now. I cannot believe how she has settled in so well and looks so well in her apprentice you do and have done a great job looking after her love you guys keep up the brilliant work 5 stars.

Business response:

Thank you so much for taking time to review Heartlands Nursing Home. It is lovely to hear how happy you were with the care and support we offered Mom.

C N

2 years ago

My mom has now passed away but she ended the last 16 months of her life at Heartlands Care & Nursing Home and was very happy and content. Every member of staff looks after Mum to a very high standard and both she and I were happy with the service, it took a lot of worry off my knowing she was safe 24 hours a day in a lovely, clean, warm, friendly environment.