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HL- L8360CDW

3.9

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    3.91,036 reviews
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    SSSantos's profile image
    SSSantos 
    5 years ago

    Not Recommended for Several Reasons Print quality is fine. I cannot get after market toner. It's on back order everywhere. I need it for business and haven't had it for too long. It still has black toner but won't print at all, even in black and white, because other colors are low. Ridiculous. Finally, it destroys envelopes. They look horrible after printing. I can't remember the last time I gave any product or service a bad review, if ever, but I am not happy with this printer and wish I had gone with an HP, like the one th... read more

    Ed Parkinson's profile image
    Ed Parkinson 
    5 years ago

    Magenta Toner Cartridge not registering as full - still says replace - can't print. WHAT ARE THE ODDS? ...I am the second person to post this and on the same day!. Just had to replace my first set of colored toners in my printer and the Printer is not recognizing the magenta toner cartridge as being full-the other colored toners appear to register fine. Also, the box that it came in, when I went to pull the tabs to open the box, the tabs didn't open the box, the lid was taped on the side and the tape broke and then the lids ... read more

    Robert Abe's profile image
    Robert Abe 
    5 years ago

    After barely any use, it would not power on and is now just a heavy useless brick. :( It was great while it worked and I barely used it the first 9 months. At some point, I went to print and it would not power on. I researched the issue and tried every solution under the sun. EVERY one. None of them worked. Eventually, a year later I decided to take it apart and see if I could discern any issues. Man was it a bear to figure out how to even get the sides off. But getting to the probable issue (the low voltage power supply boa... read more

    Armando Hu's profile image
    Armando Hu 
    5 years ago

    After 3 years of light duty - No Power, no reason. Back to HP. After decades of HP printers working perfectly, my friend convinced me to try this Brother printer. It did not need a router and I figured by getting a heavy duty model it would last in my home for a long time. I only print a few pages at a time and really wanted a wireless printer. All was good, speed, print quality and connectivity. Then just a few days ago when I went to print something - nothing. I noticed the power was off so hit the power button. Nothing. I... read more

    Ein zufriedener Kunde!'s profile image
    Ein zufriedener Kunde! 
    5 years ago

    The printer did not print centered when duplex printing Brother tried to figure out what was wrong, but after hours on the phone and 3 phone calls later, no answer to the question. The told me the files I used were wrong and to blame for that. I used different design programs and made crosses in the center, printed duplex and it never fit. No I bought the "CANON Color Imageglass". It is not only under $200, it prints so much better and clearer. What was printed gray with the brother is now in the right color tones. Since I r... read more

    Lisa Chen's profile image
    Lisa Chen 
    5 years ago

    Solid but slow Solid but slow. 

    Susan M. Corcoran's profile image
    Susan M. Corcoran 
    5 years ago

    stopped working only 8 months later This printer was bought brand new in April and simply stopped working 8 months later. There is no remedy. No way to fix it. RIP OFF! 

    Amazon User's profile image
    Amazon User 
    5 years ago

    Terrible Printer DO NOT BUY.... Spend you money on a good HP that will last Printer toner is expensive and then it would drop off my network all the time or not wake up when it was time to print and now it just decided to no longer turn on so no power or nothing. I should have known better than to try and save a couple of dollars and buy a bother printer. I have had HP Laser printers for many years and never had issues like this. Never again Brother. Also when you call in for support they are clueless as well and are no help... read more

    Amazon Customer's profile image
    Amazon Customer 
    5 years ago

    Keep looking, the Entire Brand of "Brothers," Printing is just Garbage I spent around $300 a few years ago for a combination scanner, printer, fax machine - it printed twice then would not feed paper through. I was horrified this past Christmas when my girlfriend surprised me with another Brothers printer. If you go with the Brother's brand you're just throwing your money away. Every single time I need to print the new printer needs to be reset or missed with and more than 30 minutes is spent each time. My girlfriend insists... read more

    Frequently asked questions about HL- L8360CDW

    How is HL- L8360CDW rated?

    HL- L8360CDW has a 3.9 star rating with 1,036 reviews. 

    When is HL- L8360CDW open?

    HL- L8360CDW is closed now. It will open tomorrow at 9:00 a.m.