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Honda Morristown

4.5

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Location details

4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.54,405 reviews
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Alicia Aguilar's profile image
Alicia Aguilar 
3 years ago

Worse experience ever purchased a 2017 honda sante fe 3 months ago it uses 2 courts of oil a week! Promised to resolve the problem and do all they can for me which I haven’t seen anything from them steer clear from the junk they have on their lot !!! Biggest mistake I’ve made 

Kirk Burnette's profile image
Kirk Burnette 
3 years ago

Possibly the worst finance department in history. Everything they said was not true, and lied thruout the entire process 

Aaron Brown's profile image
Aaron Brown 
3 years ago

Absolutely the most horrific service department I’ve EVER had the displeasure of dealing with! Avoid this place at all cost!!!! SERIOUSLY!!!! 

Ana Maria Lovell's profile image
Ana Maria Lovell 
3 years ago

by putting the correct parts in my Honda Pilot , after drive 50 miles the Alternator just die 

Katelyn Baird's profile image
Katelyn Baird 
3 years ago

My husband took our CRV in for a simple oil change, oil filter change, and a tire rotation because we received a coupon in the mail for all of that for $49.99 plus tax. My husband spent 2 hours with our 2 year old daughter at Honda. Coming out paying $542 FOR NOTHING WE ASKED FOR. They added on brake fluid change, transmission fluid change, air cabin filter, and an engine air filter when my husband CLEARLY declined due to finances, we have a baby due in 3 months, AND told them he ONLY wanted what was on the coupon. They did ... read more

Victoria Marie Shupert's profile image
Victoria Marie Shupert 
4 years ago

I went here because of all the good reviews and even had a friend get a vehicle from them. Omg for days now it’s been like pulling teeth to get anybody from the finance department or sales to contact me. I found a 10k GMC was told everything should be good with it then POOF, never contacted and now it’s magically off it’s website. Terrible customer service from multiple salesmen, will never take my business there again. I guess they only treat you like somebody if you want a $25k car, which I am not. 

Brandon Philipsen's profile image
Brandon Philipsen 
4 years ago

Absolutely terrible experience. I found a great car and had a great time working with the salesman, Clint. Upon speaking to his manager, he prices the car 2k over what I told them I would be willing to do. I told them no and countered with what I would give (already a few hundred OVER the current value) and he laughed and said "Can you do a few hundred more?" The greed of the finance manager at this place is absolutely astonishing! I guess I'll take my cash elsewhere since clearly Honda Morristown doesn't care. Even more amu... read more

Rich Marino's profile image
Rich Marino 
4 years ago

I tried for six months to buy a car from Honda Morristown. Then five months later, when it finally was in stock, I put a deposit down to hold it, and it ended up being sold to someone else after I paid. No one called to tell me. I had to check up on it myself. In fact no one ever calls you back or e-mails you unless you make a fuss, which I don't like to do. One person admitted my car was sold to someone else, but then next person denied it. They seem like nice friendly people when you are talking to them, but when y... read more

Brooke Edwards's profile image
Brooke Edwards 
recommend  Recommended
4 years ago

at first everything was great, I got my car at a price I liked, loved the sales person I worked with, got a good warranty, and got us out of there fast and had everything ready to go. 3 days later I tested my DVD player, one of them glitches! I asked about them at the dealership but they didn't have a DVD to see if it worked. Now I have to pay $100 to get it fixed when I paid $28,500 on a used SUV!! Everything should have been in working condition, they said and I quote "That's why we offer the 1 year bumper to bumper warran... read more

Business response:

Brooke, our used car manager is calling you right now. This isn’t how it should go. His name is Nathan Morgan. 

Frequently asked questions about Honda Morristown

How is Honda Morristown rated?

Honda Morristown has a 4.5 star rating with 4,405 reviews. 

When is Honda Morristown open?

Honda Morristown is open now. It will close at 8:00 p.m.