This profile has been claimed by the business owner or representative.
Honda Morristown
- Car Dealers
- Morristown, TN
About this business
Location details
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
After four hours, they put me in the truck of my dreams. I told them my budget was 250 to 300 a month tops they got me in everything said and done at 400 a month. I agreed on a Saturday I drove the truck until Wednesday morning When they contacted me and told me 0RNL did not approve my full loan shooting my interest rate through the roof and telling me my new payment would be 650 a month plain and simple they dick me around and thought I’d be the sucker to be stuck in it so I took it back but for anyone Looking I do not reco... read more
Business response:
We apologize for falling short of your expectations with the financing process. We have forwarded this to our management staff so they can discuss with you further.
I bought a brand new 2026 HRV a few months back. There are 2 issues, a rattling noise every time I accelerate & the paint on the drivers side is fading in one area. I've tried a few times to contact Honda Morristown but NO ONE returns the calls. When I call in it's always someone else's responsibility. I think I have to contact Honda corporate and let them know.
Business response:
We are terribly sorry for your negative experience and poor communication from our team. I have forwarded this to our management team to contact you asap.
service department are thieves. Honda doesn't stand behind their products and they block and delete reviews they dont like. search the reviews online and go buy a Toyota or ANY other brand besides Honda. avoid this stealership at all costs
Absolutely pathetic!! They charged us 200$ just for labor to put two tires on seriously that’s disgusting and never again will they touch anything of ours !!!
Business response:
We take your feedback seriously. We apologize for an outcome you weren't happy with. We have forwarded your concerns to our management staff.
Came to the honda dealership to find a good reliable car to take back to Connecticut. I bought a 2019 subaru crosstrek to drive back thinking it was a good reliable car. However, not even 45 minutes after leaving to go to Connecticut the car started malfunctioning only 5 days after purchasing here. We had to turn back around and bring it back to the dealership so they could take a look at it. It will cost me around 2k to get the car fixed. I avoided facebook market place and other sellers to not have this happen to me but it... read more
Business response:
We apologize for your negative experience with your Subaru Crosstrek. We have forwarded your concerns to our management team.
service department is a joke. my mother had her 2020 Passport in there this morning with a recurring electronic issue that they've supposedly fixed twice before. They tried to charge her $2400 for an issue that is known and should've been fixed previously. Honda use to have the best sales/service but theyre a joke now. Avoid them at all costs. Will be calling Honda regional Monday. ---- Known electronic issues for the 2020 Honda Passport primarily involve software glitches affecting the infotainment/display screen (free... read more
Business response:
We regret to learn about your experience. We have forwarded your information to our management staff.
Customer service and communication were terrible. We waited 2 weeks on items owed from purchase agreement and zero communication was initiated from the dealership. When we reach out multiple times we continued to wait with often no response or no direct answers. The vehicle is less than a month in our possession with multiple issues noted and addressed with the dealership. Once again, no one has followed up or offered to make appointments for the needed service to be done, even at our expense. I attempted to refrain from lea... read more
Business response:
We are sorry to hear about your experience. We have forwarded your concerns to our management staff.
The little young salesman that looks like young drew lynch was a horrible salesman. Very sarcastic. Asked about details to the car and he would give sarcastic answers. As we were leaving he was trying to get me to get a Tahoe. Because that’s so similar to what I was looking for. I wouldn’t recommend salesmen like that. I left after that and bought my vehicle elsewhere.
Business response:
It's regrettable to hear about your experience. We have forwarded your comments to our management team.
My experience with Honda Morristown has been nothing but a headache! So many things have happened since I purchased a brand new Honda Accord Sport Hybrid in Dec 2023. Within 9 months of purchasing the car, they replaced the steering rack. My front bumper paint started peeling off. Also, after I had the ceramic coating sprayed on my car I had noticed these places all over my car. After I called and left messages for the service manager or anyone that could help me…..after a month I was finally able to speak to the Operat... read more
Business response:
We sincerely apologize for your frustrating experience. Please contact our service department at (423) 254-5025 to address your vehicle concerns directly with our Operations Director.
Frequently asked questions about Honda Morristown
How is Honda Morristown rated?
Honda Morristown has a 4.5 star rating with 4,658 reviews.
When is Honda Morristown open?
Honda Morristown is closed now. It will open tomorrow at 9:00 a.m.