Honda Morristown

Chris Goodman 

on Facebook

6 years ago

I took my 2017 honda accord to get some warranty work done on it and the serivce rep discussed doing a service on it well after he told me the price for everything in which came to around 500.00 I was presented a bill after the service for almost 800.00. i then got a call from the service rep this am and ended up being told that i was just upset because how much it cost. well yes i am because i wouldn't have agreed to that at all. really dishonest and definitely not a good way of handling a complaint. i have purchased multip... read more

Michael Lawson 

on Facebook

6 years ago

Service department doesn’t keep to their schedule and when calling to schedule service, you are transferred and disconnected several times or placed on hold for 15 minutes. 

Keri Collins 

on Facebook

6 years ago

I'm very disappointed in Honda Morristown, and will not be returning for service. I took my 2017 Honda Civic in for an oil change, and transmission service on Saturday morning. We went to Knoxville Saturday afternoon. On the way back home, on hectic interstate 40, I started hearing a clanging sound. Then all of a sudden we heard metal scraping the roadway. My husband thought one of my tires blew out. We got pulled over, and discovered the metal protective plate underneath your car that they take off during an oil change was... read more

Alicia Dalton 

on Facebook

6 years ago

I have purchased 3 vehicles from Honda Morristown... and I will never purchase another from this dealership. I am a very patient, honest and trusting person, but I obviously did not deal with the same type of people. Their motto is that they ‘stand behind the vehicles that they sell’.... they do not. They do not even stand behind what they repair. Their service department has a large banner that states ‘fixed the first time’.... not the case either. When a dealership does not keep their word, does not communicate with you ab... read more

Stephanie Delebreau Shelton 

on Facebook

6 years ago

I had repeated bad experiences with the entire recall process. It was a nightmare. They call every few months as a “friendly reminder that I haven’t seen them in a while.” Each time, I explain that I will not be returning and not to call again. Today, Labor Day, they call asking if I want to trade in or sell the vehicle that I bought from them. My vehicle was NOT purchased there. They cannot keep simple records straight which was the majority of my problem before. Today, they can’t blame it on being overwhelmed with the rec... read more

Jean Farmer 

on Facebook

7 years ago

The sale person was very good. Listing to what our questions and concerns were. We were not pressure into buying a vehicle. But we did and are very satisfied with it. I want say thanks to everyone. 

Deb Still Pettigrew Slagle 

on Facebook

7 years ago

Spending 10 hours there...never ever again..crazy...slow..bringing the car from Knoxville but hours later didn’t happened ..would get one from somewhere else and deliver Monday ..seems took deposit to bank on Saturday evening when they couldn’t even get it ...for her first time buying experience she had an experience... 

Richard A Graves 

on Facebook

  Recommended

7 years ago

I wish he told me that this car did not have navi. I would not have went up there, but I felt obligated to buy the CRV