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Honda Morristown
- Car Dealers
- Morristown, TN
About this business
Location details
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
UPDATE: a manager from Honda Morristown called me and spoke to me about my experience. He listened and did Express concerns, provided some explanations, and in general did seem very sincere. I will say that I have not had a negative experience until now and timing was very bad. no one can predict flat tires or other mishaps and will make the happiest person upset. I am please with the professional manner I was treated. I did not ask for anything he did offer an oil change. the gesture is appreciated and Moreso the e... read more
Read your paperwork. They throw in extra stuff without telling you. They take forever to fix their mistakes. I love my car but will never ever come back to Honda morristown dealership. They give Honda a really bad name.
Business response:
We are sorry you had a less than enjoyable experience with our team. We are happy we were able to resolve the issue after speaking with you. Please feel free to speak with Craig Brown or Steve Brooks if you have any additional comments or concerns.
Nothing, absolutely nothing. We bought two cars there and did not even get copies of paperwork on either one before we brought them home. The first car we had over a week and still did not have copies yet. I had to call dealership and tell them if I did not get copies by the next day that I would be contacting the corporate office. My husband which was an employee there received paperwork copies that next morning. My husband does not work there anymore due to being layed off due to lack of work or so the paper states.
RecommendedI'm trying to get me a pre own car from uns at Honda Civic sedan ex but I don't have a enough credit to buy from you I can't get a cosigner to help me just saying my name is Cecil Howard Jr
Business response:
Cecil, please contact our General Manager, Andrew Creech at 423-822-8408 at your earliest convenience. He will do his best to help you get behind the wheel of the pre-owned car you want. Thank you for taking the time to share your experience with us.
RecommendedWent there for service and lot of repairs cost up to $1,500.00. Waiting for the service to be completed and a young man CJ started to talk to us ask why we were there. We explained to him our story. Than asked if we thought of trading it in and we said didn't think it was possible. Next thing we knew we we're drive home in a 2020 Honda Accord.
Over been doing to Honda of Morristown for about 5 years. I recently bought a used vehicle there (a Nissan) and I have a 1yr warranty, which I do. I understand it's a third party warranty. They boasted how everything but the stereo and paint are covered. That even if a lightbulb goes out, it'd be covered. I had a leaky battery that kind of destroyed the outside terminal. $15 dollar part and $70 labor in which I had to pay because it was less than this deductible that I wasn't told about. If I would have known that, I would ... read more
RecommendedKeefer Andrew ..Sales Nathan....Sales Russell (Rusty) Shehee, ......Business Office.... THE HUDSON MORRISTOWN HONDA TEAM..TOP Notch .... 15 NOV 2019 Traded in a 2019 Odyssey for a 2020 Odyssey touring Van....
Business response:
Thank you for your continued business with us. A huge thank you from all of us here at Honda Morristown!
I called days before to make an appointment. Called for a simple B1 service. Got talked into a transmission fluid change. Wasn’t scheduled for that but my fault for not reading up on that first. Service took 3 hours and 15 minutes. Don’t think I’m going back. Prices are pretty high too.
WORST EXPERIENCE EVER!!! Cheated me and my husband out of over $3000.00. Bought the car in April 2018. Caught up with their lies the very next day and went back. Signed all the papers to have these (HIDDEN FEES) cancelled and still have yet to see the money! I warn people if y’all go here to watch. They will definitely cheat ya!
Frequently asked questions about Honda Morristown
How is Honda Morristown rated?
Honda Morristown has a 4.5 star rating with 4,405 reviews.
When is Honda Morristown open?
Honda Morristown is open now. It will close at 8:00 p.m.