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Honda Morristown
- Car Dealers
- Morristown, TN
About this business
Location details
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I called days before to make an appointment. Called for a simple B1 service. Got talked into a transmission fluid change. Wasn’t scheduled for that but my fault for not reading up on that first. Service took 3 hours and 15 minutes. Don’t think I’m going back. Prices are pretty high too.
WORST EXPERIENCE EVER!!! Cheated me and my husband out of over $3000.00. Bought the car in April 2018. Caught up with their lies the very next day and went back. Signed all the papers to have these (HIDDEN FEES) cancelled and still have yet to see the money! I warn people if y’all go here to watch. They will definitely cheat ya!
Two weeks after buying a new Accord from them. They called and said that one of the papers I signed was misaligned on the iPad and that I just needed to come in and sign it again. Once I get there they had increased my payment by $15 a month because “they had the wrong MSRP on the sticker“. I will never be back and will not have my car services there. Be careful when dealing with this company.
i would never buy nothing from this place me and my wife was purchasing a vehicle from them we had an appointment after i got off work to close the deal and they sold it out from under us on our way to dealership and salesman Harvey was rude about it..... i definitely would not recommend buying anything from this place
I took my 2017 honda accord to get some warranty work done on it and the serivce rep discussed doing a service on it well after he told me the price for everything in which came to around 500.00 I was presented a bill after the service for almost 800.00. i then got a call from the service rep this am and ended up being told that i was just upset because how much it cost. well yes i am because i wouldn't have agreed to that at all. really dishonest and definitely not a good way of handling a complaint. i have purchased multip... read more
Service department doesn’t keep to their schedule and when calling to schedule service, you are transferred and disconnected several times or placed on hold for 15 minutes.
I'm very disappointed in Honda Morristown, and will not be returning for service. I took my 2017 Honda Civic in for an oil change, and transmission service on Saturday morning. We went to Knoxville Saturday afternoon. On the way back home, on hectic interstate 40, I started hearing a clanging sound. Then all of a sudden we heard metal scraping the roadway. My husband thought one of my tires blew out. We got pulled over, and discovered the metal protective plate underneath your car that they take off during an oil change was... read more
I have purchased 3 vehicles from Honda Morristown... and I will never purchase another from this dealership. I am a very patient, honest and trusting person, but I obviously did not deal with the same type of people. Their motto is that they ‘stand behind the vehicles that they sell’.... they do not. They do not even stand behind what they repair. Their service department has a large banner that states ‘fixed the first time’.... not the case either. When a dealership does not keep their word, does not communicate with you ab... read more
I had repeated bad experiences with the entire recall process. It was a nightmare. They call every few months as a “friendly reminder that I haven’t seen them in a while.” Each time, I explain that I will not be returning and not to call again. Today, Labor Day, they call asking if I want to trade in or sell the vehicle that I bought from them. My vehicle was NOT purchased there. They cannot keep simple records straight which was the majority of my problem before. Today, they can’t blame it on being overwhelmed with the rec... read more
Frequently asked questions about Honda Morristown
How is Honda Morristown rated?
Honda Morristown has a 4.5 star rating with 4,124 reviews.
When is Honda Morristown open?
Honda Morristown is closed now. It will open at 9:00 a.m.