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4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
2 hour waits for a 15 minute oil change is ridiculous
We have tried all week to schedule repairs covered under the extended warranty we purchased. We have called, chatted and emailed for 5 days. They need to honor the extended warranty and not make it so difficult to get something fixed. We finally received a generic reply via email yesterday. No resolution yet!
appreciate was 9;45 am for our first free oil change. we arrived 9:35am. Tech said 1hour and 15min. 3 hours later we we given back our auto. service is horrible, we bought it there for the extra services and living in roane county the drive is not worth the 3 hours.
complete the service that the appointment was scheduled for
For this one year I’ve had my car I have had: 1) a fog light go out -which was in the first couple months of getting it and which they also wanted me to pay for-. 2) I’ve had an inspection at a different dealership another time and my battery wasn’t even strapped in place. When I took it to morristown Honda we sat for up to 30 minutes waiting even after I told you guys about said battery and you guys acted like it was no big deal until after I threatened to expose you guys for it. 3) I’ve had nothing but trouble not with... read more
Jose was a great salesman, but other than that run. Go somewhere else. I promise it is NOT worth the headache you have to deal with after...........Pictures will be added at a later date of what exactly is going on as well as outcome. I can not express enough my regret of buying from here and we are not even 1 month in!
Went in to have an accessory parts installed on my vehicle. Service person states I need to have my fluids checked due to my mileage and it would be a good idea. Remind you I said checked. At check out my bill was $645! Not happy charge for services I did not want or schedule
I recently got into a car wreck, and went in to Honda Morristown were I got my car, just wanting to know if I had GAP insurance on my car. Once I got there and notified the people working one of the cars salesman started telling me when I'll be coming back to get a new car from them. I insisted that I wanted to wait and let my totaled car to get it over with and see what will go on from there, but instead of doing that he kept pressuring me calling me three times a day everyday leaving multiple voicemail saying when I'm comi... read more
Went for a free oil change. Took almost 3 hours.
Honda Morristown has a 4.5 star rating with 4,122 reviews.
Honda Morristown is open now. It will close at 8:00 p.m.