This profile has been claimed by the business owner or representative.
Honda Morristown
- Car Dealers
- Morristown, TN
About this business
Location details
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Recommended
Recommended
Stopped by with our company trailer to air up a low tire. Was directed to service and told I could use an air hose where I was then told once getting back there “sorry we can’t let you”. I was then stuck in a spot where I had difficult getting out and still had a flat tire. From business to business I would never recommend this dealership. If your service departments can’t even assist with some air for a tire as a courtesy that tells me the remaining principals this business has. Kindness costs nothing, just FYI
Business response:
We are sorry to hear about your experience with our service department. We apologize for the confusion and inconvenience this caused. This doesn't reflect the level of courtesy and support we strive to provide. We'd like to make this right and discuss how we can better assist you in the future. Please reach out to us at (423) 581-0987 so we can address your concerns directly. Thank you for bringing this to our attention.
To say I’m frustrated with their service is putting it mildly. Typically I’m not the type to write a review but I would hate for anyone else to get stuck paying outrageous prices for a car to be “fixed” and instead it terrifies my 3 year old to hear his door open. My van was taken to Honda due to the motor in the door quit working, door got stuck mid track and had to be forced closed causing it to come off the track. We took the van over last Wednesday to be fixed and got the call Monday that the door now opens and closes. (... read more
Business response:
We are sorry to hear about your experience with your van's door repair. We would like the opportunity to make this right. Please contact our service manager directly at (423) 581-0987 so we can review what happened. Thank you for taking the time to share this detailed account. We hope you'll give us a chance to restore your confidence in our service.
just wish you found what was wrong with a/c instead of wanting to charge almost 5000 to replace everything…no one try’s to save you money.. everyone wants to rip you off!
Business response:
We apologize for your frustrating experience with your a/c service. We understand your concern about the pricing and want to make this right. Please contact us at (423) 254-5025 so we can review your service and discuss options that work better for you.
This place is the biggest joke in Morristown. Do not let them work on your vehicle, do not buy from them unless you want screwed.
Business response:
We apologize for falling short of your expectations. Please contact us at (423) 254-5025 to discuss your concerns directly.
After four hours, they put me in the truck of my dreams. I told them my budget was 250 to 300 a month tops they got me in everything said and done at 400 a month. I agreed on a Saturday I drove the truck until Wednesday morning When they contacted me and told me 0RNL did not approve my full loan shooting my interest rate through the roof and telling me my new payment would be 650 a month plain and simple they dick me around and thought I’d be the sucker to be stuck in it so I took it back but for anyone Looking I do not reco... read more
Business response:
We apologize for falling short of your expectations with the financing process. We have forwarded this to our management staff so they can discuss with you further.
I bought a brand new 2026 HRV a few months back. There are 2 issues, a rattling noise every time I accelerate & the paint on the drivers side is fading in one area. I've tried a few times to contact Honda Morristown but NO ONE returns the calls. When I call in it's always someone else's responsibility. I think I have to contact Honda corporate and let them know.
Business response:
We are terribly sorry for your negative experience and poor communication from our team. I have forwarded this to our management team to contact you asap.
service department are thieves. Honda doesn't stand behind their products and they block and delete reviews they dont like. search the reviews online and go buy a Toyota or ANY other brand besides Honda. avoid this stealership at all costs
Frequently asked questions about Honda Morristown
How is Honda Morristown rated?
Honda Morristown has a 4.5 star rating with 4,554 reviews.
When is Honda Morristown open?
Honda Morristown is closed now. It will open tomorrow at 9:00 a.m.