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Honda Morristown
- Car Dealers
- Morristown, TN
About this business
Location details
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
we will never trust the service dept. again. $450+ charged on our card for service we said WE DID NOT want done. Our card was run BEFORE we were told the grand total. With just over 14,000 miles on our 2019 rsv , we were told if they hadn't flushed the (sealed) transmission and rear end fluids then it would have voided our warranty. Which was not a true fact. The service guy patted my back and said, " look at it this way, you won't have to worry about doing it again for a few years". Can't help but feel had I not been 64 an... read more
RecommendedI purchased a 2021 Honda Accord, the car had an after market remote start that we did not put on the car or know that it was on there. This later caused the car to not work properly. The dealership wants us to pay to take this off and repair the car. We would have not purchased this car knowing it had this issue and the expected to pay for something that we did not add. We even got the extra warranty’s etc. terrible customer service, and then called wanting to know if wanted to buy a 2022. Definitely not, after the way we ha... read more
Business response:
Love to hear it, Tiffany! Thank you for the review and come back any time.
RecommendedIf I thought it would actually make a difference, I would contact corporate. My experience with some of the members of the pre-owned team has been absolutely horrible. My first mistake was trying to do business with them TWICE. First of all, they sold me a car that has a transmission issue and assured me it did not. Four months after purchasing the vehicle, a radiator hose broke, so I brought it back. They told me it would be $500 to replace a hose and essentially it didn't matter that I'd just purchased the vehicle back in ... read more
RecommendedSTAY AWAY! I purchased a tire rotation and oil change package for my mothers car. When she brought he car in for service they CHARGED her for the service even though it was pre-purchased. I've called twice to get a refund and was told I would get a call from the finance office to get a refund. BIG LIE! Went there today to get my oil changed and talked to them about the over charge, Danielle the "service manager" tried to give me the same line about finance department and it was in North Carolina but tried to "promise" me i... read more
I wouldn't say that I would not recommend them but when you advertise as "Home of the Lifetime Warranty" maybe you should totally inform the customer what the warranty totally covers!! I purchased my Nissan there 5 years ago and transmission has went out. So therefore they can not fix it at Honda where I purchased the car and I had to have it towed to Nissan dealer and now waiting on approval for the warranty to cover the transmission!! And no loaner or rental coverage on the warranty. So if you do purchase from them make s... read more
Worse experience ever purchased a 2017 honda sante fe 3 months ago it uses 2 courts of oil a week! Promised to resolve the problem and do all they can for me which I haven’t seen anything from them steer clear from the junk they have on their lot !!! Biggest mistake I’ve made
Possibly the worst finance department in history. Everything they said was not true, and lied thruout the entire process
Absolutely the most horrific service department I’ve EVER had the displeasure of dealing with! Avoid this place at all cost!!!! SERIOUSLY!!!!
by putting the correct parts in my Honda Pilot , after drive 50 miles the Alternator just die
Frequently asked questions about Honda Morristown
How is Honda Morristown rated?
Honda Morristown has a 4.5 star rating with 4,606 reviews.
When is Honda Morristown open?
Honda Morristown is closed now. It will open at 9:00 a.m.