This profile has been claimed by the business owner or representative.
Honda Morristown
- Car Dealers
- Morristown, TN
About this business
Location details
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The purchasing process was acceptable back in November. However, today's experience with one employee (not in the service department, one of the finance managers) was horrific and has changed my entire view of the dealership. All I asked for were the missing pages of the extended warranty contract...I received a bunch of unnecessary smart mouth and attitude. A blemish on this dealership that I won't easily forget!!
RecommendedIf you are looking for a Honda you should come here. They have a no strings lifetime power train warranty. Go see Rodney.
We cancelled the Platinum Protection plan shortly after buying our new Pilot. We signed the papers to cancel it in July, and we were told it would be credited back with 60 days. It has NOT been cancelled, and we continue to get the run around on this matter.
My wife and I purchased a 2016 Pilot back in April and purchased different warranty contracts. I cancelled all three of them only three months later. When they sent in the information to the company for one of the contracts, they said it was for $800 less than what was on my purchase order! I have had to make trips down there, because they hardly ever return a call.
I wonder what's happening to people working at Honda, first got bad customer service on Airport Honda Knoxville,TN and now in Morristown?!? In order to get a decent service I have to wait for almost 2 weeks?!? I will still stick with this shop but due to your excellent facilities but if I did found similar to your facility, I might leave this shop for good...
Worst dealership around. Will straight up LIE to your face. If you make any kind of agreement make sure you have it on paper and signed or on tape recorder. Worst employee award goes to Clint Hawk in used cars . If this man comes out to greet you when shopping best bet to ask for someone else.
I took my Civic in to get an oil change, and after it was done I went to review the diagnostic report and pay. The service rep said the car looked good except that the passenger side window wasn't working. That was news to me since it worked prior to me brining the car in. The rep said that there wasn't anything he could do to look at it unless I paid another $60 to do a diagnostic on the door. After standing my ground that they at least do a tertiary look, it turned out that the window lock button had been pressed. There wa... read more
Frequently asked questions about Honda Morristown
How is Honda Morristown rated?
Honda Morristown has a 4.5 star rating with 4,123 reviews.
When is Honda Morristown open?
Honda Morristown is closed now. It will open tomorrow at 9:00 a.m.