This profile has been claimed by the business owner or representative.
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Customer service and communication were terrible. We waited 2 weeks on items owed from purchase agreement and zero communication was initiated from the dealership. When we reach out multiple times we continued to wait with often no response or no direct answers. The vehicle is less than a month in our possession with multiple issues noted and addressed with the dealership. Once again, no one has followed up or offered to make appointments for the needed service to be done, even at our expense. I attempted to refrain from lea... read more
Business response:
We are sorry to hear about your experience. We have forwarded your concerns to our management staff.
The little young salesman that looks like young drew lynch was a horrible salesman. Very sarcastic. Asked about details to the car and he would give sarcastic answers. As we were leaving he was trying to get me to get a Tahoe. Because that’s so similar to what I was looking for. I wouldn’t recommend salesmen like that. I left after that and bought my vehicle elsewhere.
Business response:
It's regrettable to hear about your experience. We have forwarded your comments to our management team.
My experience with Honda Morristown has been nothing but a headache! So many things have happened since I purchased a brand new Honda Accord Sport Hybrid in Dec 2023. Within 9 months of purchasing the car, they replaced the steering rack. My front bumper paint started peeling off. Also, after I had the ceramic coating sprayed on my car I had noticed these places all over my car. After I called and left messages for the service manager or anyone that could help me…..after a month I was finally able to speak to the Operat... read more
Business response:
We sincerely apologize for your frustrating experience. Please contact our service department at (423) 254-5025 to address your vehicle concerns directly with our Operations Director.
I want everyone to know about Honda Morristown. We got my daughter a Chevy Cruze for her 1st vehicle. This was in March. She has not been able to drive it for 2 weeks. The power has completely stopped. They wanted me to trade it in for a completely new vehicle for $500 car payment & also asked me for more $ down. I declined both. They also said they had another 2014 Honda. I said ok. They then come back and say we can get you in a new one. I said no. She doesn’t need that, nor does want it. He says why? Don’t you trust her? ... read more
Business response:
We value your input and apologize for any inconvenience you have experienced. Please feel free to reach out to us at (423) 254-5025 to discuss your concerns further. Thank you.
From a co-worker who recently got her daughters first car here: I want everyone to know about Honda Morristown. We got my daughter a Chevy Cruze for her 1st vehicle. This was in March. She has not been able to drive it for 2 weeks. The power has completely stopped. They wanted me to trade it in for a completely new vehicle for $500 car payment & also asked me for more $ down. I declined both. They also said they had another 2014 Honda. I said ok. They then come back and say we can get you in a new one. I said no. She doesn... read more
Business response:
We value your input and apologize for any inconvenience you have experienced. Please feel free to reach out to us at (423) 254-5025 to discuss your concerns further. Thank you.
Honda Morristown has a 4.5 star rating with 4,256 reviews.
Honda Morristown is closed now. It will open at 9:00 a.m.