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Honda Morristown
- Car Dealers
- Morristown, TN
About this business
Location details
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Sales man Hunter was great! The communication within this company is lacking. Purchased a 09' Honda CRV EX-L for a mail car. Couldn't take it home the day I purchased cause they needed to do a few things to it prior to me taking it home as per the GM. Went back the following day to pick car up and they told me it wasn't ready and to come back the next day. Mind you, I drove 1.5 hours to pick it up. They told me the day prior it would be ready. And they still made it happen even after debating with them for 20 minutes. I woul... read more
Honda morristown sold me a 2016 Kia Optima in May of 2022 and a service contract for this car. The car was unsafe to drive off the lot but they let me take the car anyway knowing it still needed to be serviced, because they requested the car back 2 days later. they did a few maintenance things and changed the tires which i am thankful for but the main engine problem was never addressed. It was very apparent that the car had issues after i purchased it and honda assured me if it got worse my service contract would cover it. F... read more
worst place ever tell you they have parts then make you take keys apart then says oh well don't have it then you stuck into buying a 400 dollars key do go there there awful especially Steve the parts manager
4 hour oil change…. Enough said. � recall work was rescheduled because parts weren’t there but didn’t tell me until car had been there over an hour. Recall parts were supposed to be there though.
RecommendedMy wife got a car here 2023 honda crv, told them I wanted all the warranties added she could possibly get. I wanted a blown light bulb to be covered under warranty( I told the salesman sarcastically). $10,000 worth of warranties later, A rock hits the parking sensor on the front bumper and they don't cover It cause they claim the collision sensor went off without a scratch or dent on this car.had them order the part($400) and they said it was on back order and they'd let us know when they got it. called 3 weeks later and the... read more
we will never trust the service dept. again. $450+ charged on our card for service we said WE DID NOT want done. Our card was run BEFORE we were told the grand total. With just over 14,000 miles on our 2019 rsv , we were told if they hadn't flushed the (sealed) transmission and rear end fluids then it would have voided our warranty. Which was not a true fact. The service guy patted my back and said, " look at it this way, you won't have to worry about doing it again for a few years". Can't help but feel had I not been 64 an... read more
I purchased a 2021 Honda Accord, the car had an after market remote start that we did not put on the car or know that it was on there. This later caused the car to not work properly. The dealership wants us to pay to take this off and repair the car. We would have not purchased this car knowing it had this issue and the expected to pay for something that we did not add. We even got the extra warranty’s etc. terrible customer service, and then called wanting to know if wanted to buy a 2022. Definitely not, after the way we ha... read more
If I thought it would actually make a difference, I would contact corporate. My experience with some of the members of the pre-owned team has been absolutely horrible. My first mistake was trying to do business with them TWICE. First of all, they sold me a car that has a transmission issue and assured me it did not. Four months after purchasing the vehicle, a radiator hose broke, so I brought it back. They told me it would be $500 to replace a hose and essentially it didn't matter that I'd just purchased the vehicle back in ... read more
STAY AWAY! I purchased a tire rotation and oil change package for my mothers car. When she brought he car in for service they CHARGED her for the service even though it was pre-purchased. I've called twice to get a refund and was told I would get a call from the finance office to get a refund. BIG LIE! Went there today to get my oil changed and talked to them about the over charge, Danielle the "service manager" tried to give me the same line about finance department and it was in North Carolina but tried to "promise" me i... read more
Frequently asked questions about Honda Morristown
How is Honda Morristown rated?
Honda Morristown has a 4.5 star rating with 4,122 reviews.
When is Honda Morristown open?
Honda Morristown is open now. It will close at 8:00 p.m.