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Honda Morristown

4.5

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Location details

4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.54,256 reviews
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Brynn-Christensen Carlisle's profile image
Brynn-Christensen Carlisle 
recommend  Recommended
12 years ago
Michelle Faubion Quarrels's profile image
Michelle Faubion Quarrels 
recommend  Recommended
12 years ago
Courtney Ann Lane's profile image
Courtney Ann Lane 
recommend  Recommended
12 years ago
RJ Bremness's profile image
RJ Bremness 
recommend  Recommended
12 years ago
Melvina Miller's profile image
Melvina Miller 
6 days ago

Customer service and communication were terrible. We waited 2 weeks on items owed from purchase agreement and zero communication was initiated from the dealership. When we reach out multiple times we continued to wait with often no response or no direct answers. The vehicle is less than a month in our possession with multiple issues noted and addressed with the dealership. Once again, no one has followed up or offered to make appointments for the needed service to be done, even at our expense. I attempted to refrain from lea... read more

Business response:

We are sorry to hear about your experience. We have forwarded your concerns to our management staff. 

Mekia Hickman's profile image
Mekia Hickman 
3 months ago

The little young salesman that looks like young drew lynch was a horrible salesman. Very sarcastic. Asked about details to the car and he would give sarcastic answers. As we were leaving he was trying to get me to get a Tahoe. Because that’s so similar to what I was looking for. I wouldn’t recommend salesmen like that. I left after that and bought my vehicle elsewhere. 

Business response:

It's regrettable to hear about your experience. We have forwarded your comments to our management team. 

Dusti Ramsey's profile image
Dusti Ramsey 
6 months ago

My experience with Honda Morristown has been nothing but a headache! So many things have happened since I purchased a brand new Honda Accord Sport Hybrid in Dec 2023. Within 9 months of purchasing the car, they replaced the steering rack. My front bumper paint started peeling off. Also, after I had the ceramic coating sprayed on my car I had noticed these places all over my car. After I called and left messages for the service manager or anyone that could help me…..after a month I was finally able to speak to the Operat... read more

Business response:

We sincerely apologize for your frustrating experience. Please contact our service department at (423) 254-5025 to address your vehicle concerns directly with our Operations Director. 

Julie Matanic's profile image
Julie Matanic 
7 months ago

I want everyone to know about Honda Morristown. We got my daughter a Chevy Cruze for her 1st vehicle. This was in March. She has not been able to drive it for 2 weeks. The power has completely stopped. They wanted me to trade it in for a completely new vehicle for $500 car payment & also asked me for more $ down. I declined both. They also said they had another 2014 Honda. I said ok. They then come back and say we can get you in a new one. I said no. She doesn’t need that, nor does want it. He says why? Don’t you trust her? ... read more

Business response:

We value your input and apologize for any inconvenience you have experienced. Please feel free to reach out to us at (423) 254-5025 to discuss your concerns further. Thank you. 

Arthur Manchester's profile image
Arthur Manchester 
7 months ago

From a co-worker who recently got her daughters first car here: I want everyone to know about Honda Morristown. We got my daughter a Chevy Cruze for her 1st vehicle. This was in March. She has not been able to drive it for 2 weeks. The power has completely stopped. They wanted me to trade it in for a completely new vehicle for $500 car payment & also asked me for more $ down. I declined both. They also said they had another 2014 Honda. I said ok. They then come back and say we can get you in a new one. I said no. She doesn... read more

Business response:

We value your input and apologize for any inconvenience you have experienced. Please feel free to reach out to us at (423) 254-5025 to discuss your concerns further. Thank you. 

Frequently asked questions about Honda Morristown

How is Honda Morristown rated?

Honda Morristown has a 4.5 star rating with 4,256 reviews. 

When is Honda Morristown open?

Honda Morristown is closed now. It will open at 9:00 a.m.